If I could award NEGATIVE stars, I absolutely would. I completely understand that everyone with a job ... has a job to do. I have worked in the banking industry where we had a collections team so I am well aware of how they operate. HOWEVER, when I tell you that these employees take disrespect to an entirely new level ... I have NEVER been spoken to the way I was on November 13. I had simply called to see if there was any way they could work with me for a lesser payment. I was told no and that my only option was to stop the payments but that would not stop my account from further collection activity. When I asked what that meant, I was not answered. I was then transferred to a man without any explanation. I explained to this man KIRKPATRICK that I needed the additional funds for some car issues. He proceeded to ask me what year my car was and then told me that my warranty should cover the work that was needed. He told me in such an abusive manner that neither he or APRIL believe anything I was saying. He ACTUALLY recommended that I reach out and ask my car loan if I can defer a payment so I said you know what since you don't believe me I will. I called my car company out of good faith and I indeed could not defer my payment. I called IQ Data back and said I wanted to make a statement on the recorded line and also told them I was recording them for my records. I told them that the way they speak to people is UNFATHOMABLE. I actually said that I hope this man doesn't have a family and that if he did, I pray that someone treats them the way he treats people. I was not ignoring the fact that I had agreed to paid .. I was merely praying that they would meet me in the middle but NOPE. This place should not be in business. read more

IQ Data = Another Phony Shake Down + SCAM on the American people, A Disabled Veteran, and A Black Woman...They bought Fraudulent collection from Riverside Park Apartments(RPA) who is using creative Fraudulent 'Cook the books' accounting and created a Bogus claim/file against a Disabled Veteran/male and a Black Woman/female to scam and shake us down, months after they examined and okayed the apartment was in pristine condition(the property manager accepted and cashed the lease buy-out check and was under no duress). The move-out was precipitated after the black woman was stalked on their property just after move-in, The Tulsa Police sent out a few patrol officers and two(2) police reports were filed with the police, then we proceeded with the buy-out. We disputed their bogus claims with the Tulsa BBB and won. RPA even went as far to sell the bogus claim to Lack of IQ - IQ Data and put a ding on the credit report to somehow get us to pay a Fraudulent collection/charge. Remember these Losers believe in modern day slavery - We owe ZERO $ ... This is written with love and in a non-judgmental [yet] factual manner that cannot be disputed/challenged whatsoever + God Bless the righteous. #NoTariffs read more

This company is trying to scam a family member into paying a debt that is not in any way associated with her. The representatives are not helpful and their practices are highly unethical. read more

The nastiest people. They use bully tactics and lies to get you to pay instantly, with no proof. They probably make commission.

I had a very unpleasant experience with this collection agency today. I WISH I COULD RATE THIS DUMP OF AN AGENCY A NEGATIVE (-0) ZERO!!!!!!!! The representative, Chris, who was at 888-248-2509 extension 1396 was extremely rude and belligerent. He was sarcastic, condescending, and verbally abusive to me while I was trying to resolve a collection matter. The representative was very unprofessional and refused to allow me to speak with a manager. This unruly person insulted my character, education status, and my income earnings by stating he makes more money than me with a MBA! HOW RIDICULOUS AND DEROGATORY!!!!!!!! SO UNPROFESSIONAL WOW!!!!! He was also uncooperative and unwilling to work with me. I've had several unpleasant encounters with this collection agency in the past, and this was just the latest in a series of bad experiences. I'm considering submitting a complaint to the FTC, the Attorney General's office for his state, my state and to the Better Business Bureau. This interaction was a waste of time and a major disappointment. I should not have to deal with such rudeness, verbal abuse, and unprofessionalism when I'm trying to resolve a simple collection matter where I called into their office to get help and assistance WOW AGAIN!!!!!!!!!!! read more

Sincerely the WORST MOST PREDATORY UNETHICAL COLLECTION COMPANY. I am disabled and they knew I was just hospitalized and was on HIGH DOSES OF PAIN MEDICATION. The girl Hailey has no clue of legal and ethical collection practices so as soon as she begins talking about you are breaking your agreement, which I called them back the same day they called me. She will not be involved in illegal collection practices but begins down the slippery slope and then transfers you to the man who is a joke!!! The woman who said she hopes this guy doesn't have a wife and kids because he has SERIOUS ANGER ISSUES!!! He is threatening! And he was taking a card I told him 2 times after I told him I was hospitalized and on high doses of morphine which they are not allowed to push someone to agree to anything they cannot process on 90 mg of morphine, or even on strong enough prescription drugs while being treated by a Doctor because a person on meds like that have an altered thought process in making decisions let alone financial ones. I also told them I did not have an active credit card to give them and he told me to give him any card number so I had one on my nightstand they found in my wrecked car that was years old and cancelled but the tow company did find it in the car u see the seat and had it delivered to me and is why I had quick access to it. I said it twice I was on high doses of pain meds and he still pushed me aggressively and I also told him multiple times that u til I could talk to my b/f and ask if he will pay it on his that they needed a card it did not matter to them it was cancelled 4 or 5 years ago. He thought that having that card on file makes it a legit collection action. It is not legal as I told him the card was no good and this card was cancelled a long time ago and he said yes he knows but to still give him the number. I recorded the conversation because my phone was on speaker and I told them it was recorded on my security indoor surveillance cameras since on speaker it picked up every word... My atty helping me through my current disability situation and he told me it is illegal they speak asking me to agree to any financial agreement knowing I was impaired. Anyone out there if IQ DATA is threatening you and yelling over top of you treating you like a 5 year old,,, you legally have 30 days to pay them after they have made you aware of this collection before they can report it. Also record your phone calls by simply having them on speaker phone and allowing your home surveillance pick up EVERY WORD THEY SPEAK!!! I would give them a minus 10 if I could!!! Also I was told by property management they are great to work with that she herself needed to use them when she was moving into a larger apartment. Wait til I tell her about this and let her hear how they treat people... read more

Iq Data International - They still use same collection practices. Save cameras surveillance talking on speaker phone. Save clips to match phone records. - Debt Relief Services Near Me - Everett, Washington

I had several calls from here. After I explained that I was unaware of the "debt", the man calling me said "I hope you have fun being homeless after not being able to find an apartment". After sending them evidence of my "debt" being false, another man said "Well you'll still have to pay it, I don't care if you don't want to". They are refusing to cooperate with getting the false collections account removed from my report. I've provided all the evidence they've asked for (despite the fact that they've made it as hard as possible to submit) and they continue to demand I pay over $4,000. read more

I'm sorry to hear about your frustrating experience with IQ International. Writing a review can be a powerful way to share your experience and potentially prompt the company to improve their customer service. Here's a suggestion on how you might structure your review: --- **Title:** Disappointing Experience with Unprofessional Service **Review:** I recently had an extremely frustrating experience with IQ International that I feel compelled to share. I reached out to them on three separate occasions, and each time, I was met with rudeness and unprofessional behavior from their representative. Instead of listening to my concerns, the representative continuously interrupted me, making unfounded assumptions about my intentions. It was incredibly frustrating to be talked over and accused of trying to evade a debt that I am not responsible for. My situation involved an apartment I never lived in due to misrepresentations by the apartment management. I even attempted to compromise by offering to pay for a necessary modification (a spiral staircase) to make the apartment accessible for me, but the management failed to fulfill their part of the agreement. Despite explaining this, the representative dismissed my concerns and unfairly judged my intentions. She was unwilling to listen to my side of the story or consider any resolution that involved understanding or compromise. Shockingly, she hung up on me during each of our conversations, which is completely unacceptable customer service behavior. In summary, my experience with IQ International was deeply disappointing. I hope they take feedback like this seriously and work on improving their customer service to treat people with the dignity and respect they deserve. I would never hire anyone like this at my company or have working for me because at the end of the day what did she accomplish with that behavior...... read more

This company is a joke. Even after resolving the debt that we didn't owe from the apartment complex company we were with previously, this company is continuing to call and harass me as well as threatening me. read more

This is a place where the people in charge to collect the debts are very rude . SAMA one of the reps..treat me like s..t. and she don't want to connect me with a supervisor to complain about it. Just drop the phone. read more

If I could give 0 stars I would. My identity was stolen and they were beyond unhelpful to me. I had to have Lifelock call them to get some help. I sent in a fraud packet to the compliance department and they told me to call a few weeks after sending it to make sure everything was received. I called back and they once again told me that they can not help me. They are not allowed to give me my own information. To me, this sounds like a sketchy company who does not care about literally anybody. ​ read more

They took my rent out of my account WITHOUT an authorization and refuse to reverse the payment, saying I am recorded authorizing the payment. I DID NOT AUTHORIZE. Be careful when speaking to these people. read more

If I could do negative 5 stars I would. I have NEVER worked with anyone so unprofessional as I have today. I was a personal stylist so the fact she told me "you can't live anywhere for free" is the most ridiculous, extremely rude and unprofessional comment I have ever heard from a person. especially when we're trying to cooperate and work something out. Im glad the calls are recorded. please hire friendlier staff. read more

I have never in my life been treated so poorly by customer service reps. I called to set up a payment plan over 3 months and was told im not serious about paying off my debt. Then was hung up on. The manager was even nastier personally attacking me. Im not sure why i would call a debt collection agency if im not trying to pay it off. The agents have to be making comission on these deals because the tactics they use are mind boggling. You truly have to be a mean hearted and nasty individual to work at this place. You would think a debt collection agency would want their money back in any way possible. But instead they resort to cheap dirty sales tactics to increase the paycheck. Do better as a company read more

"Shannon" is the most vile, vicious, cruel, and verbally abusive person I have met in 74 years. I have been trying to resolve my debt for over a year. Nothing has worked, and Shannon is the only one they will transfer me to. After having her spew insults and attempt to defame me, I usually give up. I have already paid $800.00 of a debt I did not know I had, until a year after I moved out of an apartment. When my bank did not honor one payment (they accidentally tried to pull from another account) "Shannon" viciously came after me with verbal and emotional abuse. I would rather talk to Adolf Hitler than that horrible woman. I want to settle this debt (obviously I am trying) but the way this terrible person treats me, makes it impossible. I truly believe that she wants me to fail. I wish I could give them minus star. read more

IQ Data is the worst they don't even listen to you when they ask why you haven't paid or anything just demand that you get payday loans and put yourself in more debt. I was in the phone with a manager and he told me "what you have to say doesn't matter" like how you tell me that and I'm trying to get on a payment plan and your not offering it to me at all just demanding I pay it in full. I dislike them and still didnt get a chance to pay off my credit debt with the apartment complex. read more

This is by far the most horrible business I've ever dealt with. Do not give them your information...period! They have nasty attitudes and will hang up in your face if you're struggling to pay them. They say they'll work with you, but it's all a lie! If I could, I'd fire every one of those f***ers. If I could give them a negative 100 instead of 1 star, I'd do it in a heartbeat!!! read more

0 stars! Horribly rude and unwillingly to offer a payment plan. I told them I wanted to work out a payment plan because I'm on maternity leave and not making the same I do as when working, and was told that their client shouldn't have to suffer for my life choices! This was the 2nd sentence spoken to me so it didn't take long for the rep to start with the insults. Their website said they are trained professionals with integrity! What a joke read more

I co-signed a lease for my brother in 2017. He resided in that apartment for three years with no issue. He moved from that unit to a larger one in the same complex in 2021. At that time, I was no longer a co-signer on his lease. He was not asked to pay any remaining balance on the first unit when he switched apartments or during the additional year he resided in the complex. Yet, I received a call from this creditor about a $437 debt from the first unit. If this is a valid debt, I am willing to pay it fully, but I want verification. During the call, I requested verfication via fax or email, so I can address this quickly or simply that they read me the description of the debt. I was dissauded from asking questions and yelled at for making this a lengthy conversation and I kept being put on hold repeatedly and then told the same thing to just pay the debt now and they'd delete it and they didn't have time for a lengthy call. I didn't need a lengthy call, just tell me what the debt is, why I wasn't notified, why my brother wasn't notified, and we can go from there. I suspect their unwillingess to provide an explanation is because it is not a real debt and they know if we look at payments, we will dispute the accuracy. The woman's unprofessional and aggressive behavior was apalling. She treated my like a criminal for asking for verification. Absolutely horrible people. read more

Literally tried to steal my information. Then the representatives are so disrespectful. I do not know how this business is still open.

Ia data international as a collection company contacted us a few days ago by mail. We immediately called to dispute the charge. My partner came off the phone in tears and said they treated like garbage. We have several disputes on the fees but since I have the letter with the amount that says 'if you write to us by ###### we must stop collection. Giving the impression that they are not adding dollars to the bill daily. No where in the letter is there a number to pay by phone. On the back of the letter it states clearly ' if you pay the amount shown in this letter, an adjustment may be necessary after we receive your payment' They want you to pay by check in the mail so they can re assess interest for the mail time and bill you again. How is that possibly legal? The letter states .016.00 per annum percentage rate. my 4000 dollar bill had over 70 dollars added in one week which is considerably more than that. the latter states 'other charges that may vary day to day' no detail of any of these charges is given and they will be assessed daily if you dare to even question them. How is any of this legal. Somebody please file against this clearly evil company. read more

they're not scam but they are so good at making them sound like a scam. really rude and wasted time read more

I paid in full almost a year ago and it is still on my credit report as "Closed" I just recently submitted a "Dispute" with TransUnion and it was finally processed and removed this month. I am "Disputing" and submitting these requests my self with the other credit bureaus. I did contact IQ Data International and was basically told to submit these reports myself even though the amount I paid was higher than what I owed for my broken lease, I justified the fee because I was guaranteed that they would submit these requests themselves in order to remove this from my credit report if paid in full. I hope this helps you all! (I was prompted to write an update review after someone messaged me directly asking me if they actually removed it from my credit report and no, they have not) read more

Iq Data International - Email received from IQ Data International where they agree to request deletion. A year later and it's still on my credit report. - Debt Relief Services Near Me - Everett, Washington

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I hope Shannon's boss listens to the recorded calls and hears how unprofessional her employee is. I called to attempt to make a payment plan after the other party on my debt was critically injured and paralyzed and she was beyond unprofessional, downright rude but most importantly hung up on me before I could pay anything, which I was offering to do right then and there. I was actually prepared to essentially settle the debt cash that day but she was much too busy being nasty to realize that and rushed me off the phone after attempting to essentially threaten that I will never go anywhere in life until I pay the debt. You would think a debt collection agency would want money from me ultimately. Nope. Not Shannon. She's absolutely so terrible at her job she missed the whole point of what she does which is COLLECT MONEY FROM SOMEONE WHOS PAYING Bang up job there. I'm sure your boss is thrilled! read more

Tyler is rude as hell! This company is so unprofessional from start to finish. I asked how much the debt was and when asked how I'd like to pay, I stated I would like to arrange with my bank a psyment. Tyler threatened me and told me I had no interest in paying this off. Why would I call to inquire and settle if I wasn't serious about payment. Shit company and employees read more

HORRIBLE company. Apparently my apartment complex that I moved out of in 2020 sent my balance to collections (this company) last year. Now, I was never notified by my apartment complex or their management company that I owed them something. Nor was I EVER notified that I was sent to collections. This company NEVER contacted me. They say they have a log that they did but I never got a voicemail, text, letter in the mail... nothing. I don't answer numbers I don't know. If it's important, I expect them to leave a voicemail. I think this is something you should probably leave a voicemail about. The ONLY reason I found out I was sent to collections is because I went to check my credit score. It showed that I had a derogatory mark. From there I had to get a credit report... and there is was. That I owed them money from over a year ago. Yet was never contacted about it. I will say, the lady I talked on the phone with was very nice and gave me all the information I needed. She also filled a complaint for me on my situation so it would be reviewed and handled better in the future. Now, I expect nothing to come out of that but she was very nice. read more

Horrible horrible abusive representatives. I couldn't believe how they act on phone. Name calling and fake threats. Reporting them to CFPB!!! Zero stars. read more

I had these people yelling at me. I wasn't even trying not to pay my bill. I was actually trying to set something up. Two different times. I'd almost rather have it go to collections then have to deal with these people. Very unprofessional. read more

All tiers of agents claimed if I couldn't ask my family or friends to get a loan for me by 4 p.m. ,I am deemed "Unwilling" and proceeded to mark my debt as something that would not come off my credit report. Every agent here did not hear a single word I stated, even after applying for hardship. It was like I was speaking to robots. I simply called to get an accurate amount that I owe to prepare to pay it off, yet, the disgusting reps each transferred me continuously, and would not let me go after I got my debt amount. They assumed I was okay with my debt and claimed I'm "Not doing anything about it"...so why would I call y'all???????? Wherever they are located, I need that building to burn down. They clearly all need to be working with waste management because they treat people like trash. read more

These guys are trash and very harassing. They will call you and try to break you down emotionally and give in to their outrageous asks

The manager I spoke to over the phone was extremely rude, raised his voice at me, talked in circles to me, and pressured me to pay the money same day (the first day I've ever heard about this debt) or threatened to wreck my credit score. Backstory: I got a surprise bill in the mail claiming I owed over $1,000 from an apartment I moved out from over 2 years ago. They wouldn't even tell me what the bill was for, and when I asked for the documentation they received from the apartment, they refused to show me. They wouldn't even tell me why I owed this debt. Earlier I had called the apartment complex and they said they are under new management and didn't have the documentation either, so no one could tell me why I owed this debt, why the first time I'm hearing about it is 2 years after I moved out, or gave me a good reason I should have to pay $200 in interest when I was never notified of this debt. I'm not convinced this place isn't a scam, but I googled it and it's apparently "legit" so I had to pay the debt. Predatory assholes. read more

You're almost better off having your debt go to the legal team, maybe they're nicer than this company. I have worked with a few collection agencies (I fell on some hard times and got behind on bills) and they all were willing to settle with a full deletion of the collection on my credit. Both representatives that I worked with were rude and condescending. I was informed that I had been marked as refusal to pay when I had stated that I needed more time to come up with the money and I would be sent over to the legal team. They also tried to convince me that my settlement amount was far higher than what it actually was! DO NOT TRUST THESE PEOPLE! Never had such a bad experience read more

If I could give a negative score I would. Our representative was Ashley and she was a case A piece of work. Rude, unhelpful and hung up on us when we asked questions. This was the first time dealing with a collection agency and had a few questions on how it worked. We didn't argue or disrespect her, we just ask a few questions. I did leave a message with a manager but by the looks of the reviews they don't really care. read more

There is a 'senior representative' named Nick Ferguson who works for IQ International. I called to get a better understanding of the report of my collections. Although he answered the question. He expressed much attitude and seemed upset about the miscommunication of trying to get a hold of me. He has consistently been talking over me when im trying to get my point across. Although this is a legitimate debt collector. They are UNPROFESSIONAL and absolutely horrible to work with. HORRIBLE!!!! Then he passed me to this 'supervisor' April - and she just repeated the same things he was telling me. I wonder how these people have jobs overall. Horrible business and horrible manners and professionalism. Nick Ferguson and April, do better and God Bless. read more

-1. Mfs should be somewhere in jail for fraud! Unfortunately someone sold or shared our information with these mangy mfs. They called my husband demanding 8k from a previous rental. We contacted our previous property manager and she said we don't owe anything, and even gave us a print out as proof that WE DONT OWE ANYTHING! So to Shannon from IQ data and whoever you purchased our info from, Go F yourself! read more

Scum of the earth. Paid our debt directly to the apartment on time. Received a notice from these ppl. Told them and provided evidence that debt had been paid--told the matter was resolved. Come to find out months later without any notification or warning that we had an adverse event reported on our credit. Contacted them to resolve it and provide information, and they stalled, were rude to my wife, telling her to call back daily, and that there's nothing they can do about it. Smells like a class action lawsuit! Would not be surprised if their scam was to try and collect debts already paid to stop people from going through the hassle of dealing with them. Kirkpatrick --- disgusting human being, had the gall to talk to me about manners while he insulted me and his company ruined my financial reputation that I worked hard to achieve my whole life. No accountability whatsoever from these low lives. Why don't you get a real job like everyone else! Scoundrel scumbag. read more

I wish I could leave them a zero rating! Their employees use scare tactics to make people pay! I have sent them proof that I was incorrectly charged and have been following up since the past 2 months for my refund. IQ has one of the worst customer service ever! The agent on the phone hung up on me twice instead of helping!! Reading all these horrible reviews comes as no surprise to me! Horrible company and absolutely pathetic employees! read more

They deserve ZERO stars! Rude , threatening, unethical and downright disrespectful! But this may be a compliment to these sub human beings. Called to get a mailing address and they said no and hung up on me. Owners, supervisors if you actually worked with people and gave them a reasonable payment plan and treated them like human beings you would probably clean up a lot of your accounts. The Consumer Financial Protection Bureau needs everyone to file a complaint and shut this place down!! read more

Nightmare to try and get through to someone on the phone. Talked down to and pressured into getting loans or cards to pay debt. They also do not finance or do a payment program. Didn't back down until I went off and nearly cussed the guy out. While handling debt is their job speaking to clients like they're lesser than they are is not. I can't wait to be done with this company. read more

They lied in the response after my complaint to CFPB. I called them on the phone to settle the debt and this extremely rude guy kept trying to hang up on me when I asked questions before paying. He even gave me wrong information about how the account was already reported to the credit bureaus to scare me. I was informed on paper it wasn't reported. Can't trust these people. The fact that they work with JRK, the worst property management company in the history known for scam/illegal charge is really telling. What a bunch of crooks. They're out there to ruin your lives. read more