I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted…read morea quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction.

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a…read moreWRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company.

This electrical contractor with me the homeowner to resolve electrical issue involving HVAC system…read more very professional and customer service provided by him was refreshing and went above and beyond to resolve issue into late hours of evening. HomeServe is very fortunate to have him as a contractor.

Joe came out on a Sunday morning, and did a fantastic job installing and repairing a florescent…read morefixture. He has always done a super job for us. The best electrician you can find.

We had a lightning strike to our house and it took out a few appliances as well as some lighting…read moreand popped the breaker. They thoroughly did a walk through and checked the wiring and were very quick to come out when I called to schedule. They went above and beyond and I will definitely have them on speed dial for the future!

Michael w All pro electric is a real professional. We called him out after seeing reviews from the…read morearea and will definitely use him again. He replaced a gfi and reset the breaker to the garage door. Very knowledgeable, polite and came out right away to help with an emergency situation the morning of our home inspection. Thank you.

These guys were prompt and very professional. They had no problem converting a 220 to a 120 outlet…read morefor my new gas stove. I also had them install an additional 220 outlet in my garage for my welder, and they took the time to research and make sure I had the correct outlet amperage for my welder and appropriate breaker. Very reasonable in price and the work was excellent. Highly recommended!!

I needed a few replacement installs: two outdoor fans, two recessed shower lights, and a high…read moreceiling porch light (18'). Tony was great over the phone. We had to break up the work into two appointments, which were scheduled just fine. Quotes were on point and did not change from what was estimated. The team that did the service were on time, diligent and professional. On a couple of decisions, they made clear recommendations that would avoid future headaches--something I appreciate. After the work was done, they cleared the area and walked me through everything. Overall, I'm happy with the quality and promptness of work. I plan to call them again for future projects.

My A/C was leaking out the back of the air handler, so I called the company that installed it to…read morecome take a look. The guy came the same day, looked at it and said my condenser coil was rusted through and would need to be replaced. That was going to be $2000 - "but I might as well replace the whole unit" - which would be $5000-$6000. Okay, fine - but I need to get a few competing bits (and have someone else give me a second opinion). So I came here - Yelp - to look for a couple companies to call. I looked for 5 star reviews and John's was one of them. He had great reviews and just from talking to him on the phone I could tell he knew what he was doing and he could drop by later the same day. He looked it over and said the only problem was the drain pan was filled with sludge blocking the drain - $350 to clean the pan and the coils. WHAT?!! Sure - let's do that! We made an appointment for the next day. He came by on time, cleaned the unit with minimal fuss or mess and that was that - $350 the unit is no longer leaking. It is no exaggeration to say John saved me between $1600 for unnecessary parts or $4600 for a new AC unit. On top of that, he also noticed my water heater under the A/C handler had been wired wrong and fixed that too. I highly recommend John Pro Services - he's knowledgable, professional, honest, cleaned up after the job and didn't try to upsell me on something I didn't need. I will definitely use him again in the future.

Add me to the list of John's satisfied customers. Friendly, knowledgeable, communicates, punctual,…read moreflexible with scheduling, reasonable prices. I'm so glad I found John because it is so hard finding honest, reliable service providers in south Florida. Check out his website for all the services he offers because he does more than A/C installation/repairs.

I'm a happy customer. No smoke and mirrors, just great work! Both guys were efficient and…read moreeffective. Highly recommend.

My father and I had some circuit breaker problems, and their schedule was pretty busy but the…read moregentleman on the phone fit me in, he sent a great employee, and the job was completed fast and efficiently. Thank you very much. Ed C501

I hired this company to do some work on a home I'm restoring for my son. They sent over a 'lead' (I…read moreguess) to take the specs on the things I needed done. I won't name him, but he sucks. He was pretty 9condescending in our visit and very noncommittal on a time frame. I understand part of that may have been due to my telling him we had a building inspector who was requiring a permit. She is basically a hemmoroid for everybody concerned, but that's not an excuse for how these people are handling things. Neither the 'lead' nor their office have been very helpful or informative on what is going on. I've had to chace them down to find out what is going on! They were there one day, then disappeared! Did I get a call, a text, or an email with a status update? NO! I had to chace them down after days with no work to find out. Lost a week of work! Into week 2 now. I call the lead. Bad connection, he says he'll call back. Never hear from him again! I texted him for a status update No REPLY! I call the office. Girl is friendly, but can't give me any more info other than the inspectors now want a drawing of the building, showing the work proposal. (OH yeah, 'work proposal', something they still haven't given me!) Oh, but their billing department is RIGHT on top of things!! They had a bill in my email within a day of the 1 day they actually showed up to do something! A little info and clarity when things come up would go a long way towards my work schedule planning. There is none of that with this company. It's like this job is just a nuisance to be ignored. There was a lot of other work I needed done, but I've had enough. I'm canceling all work not yet started, and firing these guys. I would never recommend this company to anybody.

I called CORE Electric to install a ceiling fan in our patio. An estimator came out and gave me a…read morequote on 11 Aug. The 2-man crew came the same day to install the fan. The crew was very courteous and professional. They installed the fan in a timely manner and we are very satisfied with their work. I strongly recommend CORE for any electric service and will not hesitate to call them again. George S.

My wife and I have used their services twice now and I am thoroughly impressed! Another company…read morecame and looked at my dangerous issue for 5 minutes and recommended 3 different things that didn't pass the smell test and were extremely expensive. Cal came and took his time looking for the issue, found it, and fixed it for us for a very reasonable price. Cal is a pleasure to be around and one of the honest ones. Couldn't recommend more!

They told me they were going to do work for me…read more Then they told me, weeks later that they would not do it, because they had other work to do. Really? REALLY????? I was upgrading this kitchen on a rental property, it was supposed to be done between the removal of old countertops and new countertops. Thus, this delays and messes up my entire project. How unprofessional! Only hire them if you don't care it the work is actually going to be done. Now, get this. The electrician lives in an identical house across the street from my rental, so HE KNEW WHAT THE OLD ELECTRIC WAS, and yet then was surprised??? Really???? Their excuse, they were busy. And, this was a neighbor! I was trying to give the business to a neighbor, and they still left me hanging. Pissed.