Issac was so friendly and helpful. I will be back. He was so helpful when I was getting flowers.read more

I have been shopping at this local ACE Hardware (Elder's in Smyrna, TN) store for years. The…read morecustomer service (hourly employees) has always been amazing. The current manager, however, is a jerk! Chris A. lacks social skills when it comes to customer service; and, he seems to "bully" his employees in the way he talks to them. He doesn't seem to know his own job very well, to the extent of having to ask the Assistant Mgr. about the computer, what they had in stock, where to find an item, etc... The Asst. Mgr. and the employees seem to have to "work around" him to deliver the customer service that they have been known for!

The staff are very nice and helpful, and I prefer to support a local business; however, this store…read morenever has anything in stock. This has been going on since Covid. 1/4 of the shelves are bare. I needed several items that any hardware store should carry. Until they address their inventory issues, I will not be returning. Skip the wasted trip and drive to Home Depot. Items I wanted to pick up today, that were out of stock- Flag pole mounting bracket, outdoor water resistant receptacle cover (had 1 in stock, but wasn't the correct style), 3/4" copper union (had 1 in stock but I needed 2). After that I stopped looking for the other items and left.

Fantastic local hardware store that has the basics you need for home repairs. The staff is…read moreextremely friendly and knowledgeable. It is nice to be able to ask basic questions and have them happy to help and talk to you in words you can understand. I recommend this great local business.

Best little neighborhood hardware store. They seem to have everything you need and so many things…read moreyou had no idea you needed but now you do. Run by cats.

I have old plumbing i don't know how to fix. I take it down there and he takes it apart and fixes…read moreit, only charging for parts. The prices on every thing I need are competit8ve with the great big chains and easy to find, or they will take you to it.

Best place for hardware! Helpful knowledgeable staff. You can save so much time compared to going…read moreto a big store.

Great local hardware store that carries more stuff than you'll ever need. Service is greatread more

These guys are crooks! Overcharge for items compared to other Ace Hardware stores in the area!!!…read moreEven higher than prices on the Ace Hardware website!! Go elsewhere!!!!

Convenient Location when you don't want to go into Cool Springs or Nashville…read more We came today at 12:10, the store was "closed for lunch." The sign said they would be back at 12:45, it's now 1pm and no one is here. No less than 15 cars have pulled into the parking lot and tried the door before seeing the sign. As a business owner being closed during everyone's lunch break is wild! But losing out on 15+ sales seems like a really poor business model. We want to support y'all but can't say I will try this again.

What an amazing store! How lucky am I to have this in my neighborhood! We have been shopping at…read morethis store for years, but the recent updates, including the garden center, are amazing! I was sent by my husband twice today for items we needed for our project, and I was in and out so fast. They had exactly what we needed, and the prices are excellent! The customer service is fantastic too! We will continue to shop at this store and highly recommend it.

Great knowledge service and assistance with very reasonable prices. Wide selection in all…read morecategories.

After checking with several places to get another key made for a used car we just bought our…read morefriend, Annelise Werme, suggested we try Holden Hardware, so we did. He saved us lots of money. The Key was the same price as others, but others had another $200+ for some kind of programing or calibrating or something to the pickup before the key would work. Thank you Annelise and Holden's.

Great small town hardware store. They will go out of there way to help you and resoltyour needs or…read morewants

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).

Went to get a tub diverter. The person who waited on me was very knowledgeable about plumbing. He…read morecame back with exactly what I needed. I was so very pleased with his politeness. I was so happy that I didn't have to order the part. It's the place to get your plumbing parts. Thanks Again

Wow! These guys know what they are doing and do not overcharge. Highly recommend from…read moreprofessional to home fixit.