I see Dita for my eyebrows. She rocks (and I'm picky!). I walked in with a photo of what I wanted…read moremy eyebrows to look like (pipe dream?), and a couple of months later, she's done wonders. She's lovely, caring, and gifted.

Outstanding beauty supply store. Excellent high quality beauty and skincare products. The best in…read morethe industry. You are greeted warmly by Julie and her knowledgeable staff as you enter. The service is superb. In addition, to all well known brands there is the Eiluj makeup line. The staff will gladly assist you in choosing the appropriate tinted moisture as the seasons change or assist you in finding any product you may need. My go to place for gifts. The staff will assist you in finding an appropriate gift. They will wrap the gift beautifully and mail it for you. The vibe is that you have entered a lovely lounge that contains the best products in the country with the most friendly knowledge staff.

This was the last straw for me…read more I drove all the way to the Bedford Hills location for what I understood was my scheduled appointment after being contacted about changing my appointment time. When I arrived, I was told my appointment had never actually been changed and was still listed for an earlier time. Instead of trying to fix the situation, I was simply told they couldn't take me. There was no real attempt to accommodate me, squeeze me in, offer a coupon, or make up for the inconvenience. I was offered another appointment on a different day even after explaining that I was leaving for vacation shortly and today was my only opportunity. This location is not close to my house, so I wasted my time and gas driving there for nothing. What made it even more frustrating was the lack of empathy. I left feeling like my time didn't matter. Unfortunately, this isn't even my first scheduling issue with this location, and I've had friends experience scheduling problems there as well. At this point, the service feels inconsistent and unprofessional. Ironically, I ended up finding a local waxing boutique that fit me in the same day, was much closer to home, and charged less than EWC. That made me realize there's no reason for me to keep driving out of my way and paying more when there are businesses that provide better customer service. I won't be returning to this location, and I wouldn't recommend it based on my experience.

Unbelievable that you didn't even respond to my specific complaint. It would be nice if you read it…read morebecause obviously Sydney was not my technician I was talking about you were billing me for a service that should have included absolutely the worst AWC franchise I have ever been to you have lost a customer. I would advise anyone to go elsewhere.

Nikki is a total pro. Been coming here since 2017 for the whole family. My boys, my daughter and…read moremyself. We do haircuts and color and updos. She's a master!

Came to this salon after damage to my hair and scalp from another salon. I spent over an hour on a…read moreconsult with Stephanie and Noelle, making sure i was clear in my desired expected outcome. The owner was there as well and we discussed some options for "saving" my length and hair. I showed them many examples of what i wanted and we ordered the extension/weft hair. When i came back for the weft install, they could not seem to get my color to match the extension hair (but only in certain spots, see photos for patchy dye job). I had the wefts in less than a week (zero amount of purple shampoo could match these two colors together) when i called asking "what can be done to match my hair to these extensions i just paid a fortune for?!" No options were offered. As a matter of fact, they told me they shutdown for vacation for the next ten days. I said "can i come and have my real hair cut, i will remove the weft myself. It looks too ridiculous to walk around in", so again (after $1000 spent, ZERO options were offered). I cut the wefts out myself and came in for a haircut. I figured since i CAME to them with damaged hair i should give them another chance, incase this was the other salons poor color job or even my own miscommunication. Once again, my hair was bright yellow after showing them white/silver hair. My natural dark blonde hair has zero issue reaching a level 10 in a single process, so the fact that my already lightened hair could not achieve a level 10 color without yellow was their error. I was also there for over SIX hours for a 1/2 head of root touchup (something that took my new salon 90 minutes with a blow dry). You would think after having had been in their salon for many hours between a consult and weft installation that i MADE SURE they knew was incorrect, they would make more of an effort to get my color right this time. However, as soon as Noelle started drying my hair, again it was yellow. She consulted with Stephanie who decided to DOUBLE PROCESS my damaged hair due to their mistake. Their response? "This was the same formula i used last time!" Oh? You mean the last time it was wrong and i removed $1000 extensions on my own after 7 days bc you couldn't be bothered to retone my hair? Clients beware. This was nothing short of a money grab. The sad part is, between my horrible extension job, second chance at color and bringing my daughter, i spent over $1500 at this salon in TWO months. Save your time, money and energy and find a salon with experienced hair stylists -- this ISNT it. ETA (since i can't reply to comments) -- the only truth to the owners response is the dates. Congrats, i also have a calendar. My weft was NOT removed prior to me calling to express it did not match. It was removed once nothing was offered to back up your week-old botched dye job. The discontinued use of purple shampoo was also NEVER discussed, in fact, it was encouraged when i called to say the tones were completely mismatched. When i realized this was the only "solution" you would offer to back up your work, i learned how to take it out myself. Which i TOLD Noelle over the phone i would do if there was no fix. The fact that you are writing i took it out before calling is a flat out LIE. Backed up by the fact that Stephanie had a full tray of pliers, scissors and items to remove the weft when i came in for the haircut. A client that was leaving even asked me if i "was the extension client they were getting ready for". So which is it? I also would never have had any issues with the agreed upon pricing if the services i paid for were of quality, which they were not. OR, if i was given a realistic expectation such as "this will take a few times to fix", neither occurred. During my consultation, i was lead to believe i had a very achievable desired outcome. So, a money grab is actually the perfect description of what happened here. Regardless of the length of my ROOT re-touch, the TONE of my hair was completely wrong a SECOND time. If this was just about the root retouch (which took about 3 hours) i would have been fine. It was Noelle's ERROR that lead to me being double processed and there for an ADDITIONAL 3 hours (all of which you, the owner, were gone for a wedding). So to act as if you know what occurred when you weren't there is about as laughable as how much pride you take in your salons "work". I went from Sept 28-November 25 (the same amount of time between my 2 color appointments at your salon) and was able to achieve exactly what i wanted elsewhere. So let's call this what it IS, a skill issue. And what's interesting is the lecture in hair health from a salon that unnecessarily double processed my hair, instead of just using the correct toner. Hopefully this review serves as a warning for others and they do not waste their money on inexperienced stylists.

I highly recommend this small, friendly, excellent salon. My longtime hairdresser in another town…read moreretired several months ago. I tried several places in the area before coming to this salon late last autumn and am delighted that I did. The salon itself is small and immaculate. Staff are unfailingly polite and kind, always keeping to the time of the appointment. I have short hair that seems to have a mind of its own, and the young woman who cuts my hair and styles it does a superb job, leaving me looking both neat and chic. I come home not only with hair that looks beautiful and immaculately cut, but with a smile on my face as well. Great place!

Jena is the best!!!!! I'm so glad I found her She's so good…read moreat what she does, my skin looked flawless after my appointment with her. She's also so sweet!!! Highly recommend her!!!

After getting my services with Jena, I have not been able to ever go back to a regular esthetician…read more She is kind, professional, and keeps everything clean! I am always comfortable in her hands and look forward to our monthly sessions. If you are considering trying out her services, you won't be disappointed!!!

Skin Charm Waxing is so elegant and professional for all of your wax and skin care needs. Melissa…read moreis so pleasant and understanding to all of her clients!

Karen is absolutely amazing! highly recommend booking an appointment with her if you're looking for…read morewax services. she is lovely to chat with and made the whole experience very comfortable! The wax she uses doesn't cause any irritation (no paper either), her space is very clean and conveniently located right off of the main street in armonk! i am so happy i found smooth skin studios, this is my new go to

Okay so. Karen is such a rockstar, lovely to chat with, and does A PHENOMENAL JOB. I had not had an…read moreunderarm or Brazilian wax in 6 MONTHS and she handled it like a champ. Also, I went in expecting it to hurt so badly since it had been so long and NOPE it was so tolerable. If you're looking for a waxing place, look no further, 10/10!!! I will definitely be back!

Absolutely the worst salon, EVER! Not only was my haircut…read morejacked up, the color was completely washed out within 3-wks & the blowout was like she never used a hairdryer before. I was there for four (4) hours & still I was a mess! BIG waste of time & money - simply STAY AWAY! The salon owner offered to "fix", no charge, but it had to be on her time, weeks later, then when it came time for the appt. I was sick, so the text message response read "OK NO problem, feel better. Call the Salon when you are ready to reschedule". When I called, later that same day, the person answering the phone knew nothing (typical of this place) & then the owner texted, didn't have the guts to call & she wrote...that too much time had passed (what an idiot, it was on her time) & b/c of the cancellations (only one (1) cancellation), I could reschedule, but I would have to pay full price. What a psycho! DON'T GO! THEY ARE NO GOOD! I also paid about $400! DON'T DO IT!!! They should be ashamed of themselves, but they take your money & send you out, looking like a complete mess! Awful! :-( XOXO

THE BEST place! Ask for Donna, she's amazing! I get partial highlights with her and it always turn…read moreout exactly how I want it. Also such a nice overall experience with amazing staff!

This was my first time getting waxed in over three years! I was so nervous about how painful it…read morewould be, especially with my low tolerance to pain. I booked with the owner, Kerry and we spoke prior to my appointment and she made me feel very comfortable about the entire process and what it would be like. When I arrived the space was so calming that my nerves went away. Kerry talked me through the entire thing, which helped a lot. It was my first time using soft wax and it was definitely better for me than hard wax. It didn't hurt as much as I thought it would! I feel great after and I honestly cannot wait to go back! 10/10 would recommend it to anyone looking to get waxed!

Absolutely love this local spa! Between the professionalism of the Kerry, the owner, her contagious…read moreoptimism and always positive spirit, lovely space and wonderful treatment, you just don't have a room for anything bad! Had multiple facials, massages and wax (and I hate waxing, that tells you a lot!) and I could not say enough about this wonderful place! Highly recommended!

I've had nothing but amazing service here for 20 years. I love Gina and Mimi and all the ladies…read morethere. Super helpful and friendly and always do a great job.

I've been coming to this salon for many years, and I've never had a problem until now (which is why…read moreI'm giving the salon 2 stars instead of 1). I hate leaving negative reviews, but this experience was truly awful. I made an appointment to get a dip manicure and ended up having to return a week later to get them redone. I've been getting dip manicures for approximately 6 years at other salons, so I would say I'm pretty well-versed in the process and know what to expect. Unfortunately, my manicure was awful. The first manicure: Instead of soaking the previous dip off, my nail tech only used the electric drill. Some salons do this, so I wasn't too concerned. However, she drilled way too much, to the point where I was in a lot of pain and felt an intense burning sensation. I indicated that she was hurting me, and she lowered the intensity of the drill, but she left all of my nails extremely thin and in pain. That has never happened to me before. Also, my nail tech did not apply a top coat; she used the adhesive that she had been applying between layers of powder (I know this because the glue bottle never left her hand). While waiting for my nails to dry, the nail tech kept touching my nails, which left noticeable fingerprints in all of them. Instead of dipping my nails in the powder, she spooned the powder on top of my nails. Unsurprisingly, all 10 of my nails either cracked or chipped within 24 hours. Usually, a dip manicure lasts me 4 weeks. This manicure didn't last a day. Some of my nails chipped so badly that it took part of my nail with it. I called Gina to let her know what was happening, and she immediately offered to redo my manicure for free, which I was very grateful for. Second manicure: I went back to the salon to get my manicure redone a week later (I had work and couldn't do it any sooner than that). When I re-explained what had happened (specifically the lack of top coat), Gina denied it and insisted that my nail tech had used a top coat. She then started filing off the old dip using the drill, causing the cuticles on 5 of my fingers to bleed. I asked her to soak the dip off instead, so she soaked 2 of my nails. I assumed she would soak the rest, but she didn't. Instead, she started applying the new dip on top of the old dip. I asked her to please remove the old dip before doing the new manicure, and she told me not to worry because she would just file everything at the end and "make it even." I was very confused. Even though the new manicure is 24 hours old in the attached pictures, there is significant growth near the cuticles because Gina redid the manicure starting where the old manicure was instead of doing an entirely new manicure from the cuticle edge. Because I asked for clear dip, you can also see the cracks in the old dip underneath the new dip. Additionally, Gina cut all of my nails really short, even though I said I wanted to keep them long. I asked for pointy almond, but instead I got what looks to be round. I'm really shocked at the quality of both of these manicures. Like I said, I've been going to this salon for many years and have never had a problem. This is the first time I've done dip at this salon. It really seems like they are not confident in the dip techniques. I have genuinely never had a worse manicure than this. Although I'm thankful that Gina offered to redo the manicure, I am not happy with the results. I don't think I can come back here for a dip manicure again.