This past Monday I visited the Institute for my annual checkup. After having cataracts removed…read morefrom my left eye in 2019 by another Practitioner in a Hospital, I decided to have the same surgery performed for my right eye at the Institute in the Fall of 2020. I found the procedure to be quite efficient/well-executed, the facility quite clean and well kept, and the staff fairly courteous and professional; considering that the surgery took place at the height of the Pandemic, I consider these virtues to be all the more admirable. I have since returned three times for annual checkups (following my post surgery follow up visit); the duration of my first checkup was 1 to 1 1/2 hours, my second checkup was 1 hour, and my third 1 hour and 45 minutes. There is a sign at the front desk on the 5th floor informing that checkups are 2 hours in duration; a possible reason for my first two checkups having been considerably shorter in length is due to Covid concerns, as I found the wait areas no more crowded during my third checkup than they were during my previous two visits. Again, I have received courteous and professional treatment at each one of my checkups. I have also received a 'clean bill of health' for my eyes at each of my checkups; 20/20 vision, no scar tissue nor glaucoma.

They ignored my family physician's referral for about a month, then, when I called them they said…read more"it is in the queue" and somebody will get back to me. After a couple of weeks somebody called and asked if I can come in Aug. 24 at ten AM - I said yes and they said I will get a phone call a week ahead. Indeed there was an automated reminder on Aug 17 2024 confirming my appointment. I went, as scheduled, on Aug 24 2024 and was told that I do not have an appointment that day and there was no appointment for me at all. The office manager worked on this with me for a few minutes and then told me that the person likely to have made the scheduling (that they never found) was not there and can I call her on Monday. I will never call and don't want to see that place again and will ask my primary care person not to refer me with these people ever again. I understand mistakes happen but what you do after that counts ... how you fix it ... they didn't care about fixing anything, didn't offer another appointment, they thought I'll call the person who likely screwed up. I am disappointed ... was mad about it but that went away ... they don't care, why should I care?

I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

Today Dr Stein and the fabulous staff at Bochner Eye Institute "touched up" my Cataracts from 2021…read more Wow! in less thatn an hour the world became bright again! The difference was terrific! You folks are efficient and skilled. On top of it all tho, each person I encountered was warm and caring and happy to be there Many Thanks!~ Molly Stroyman

Terrible experience with an uncomplicated cataract surgery and horrible aftercare. No warning that…read moreI had Dry Eye prior to surgery. It's been 6 months and my eye has not recovered. I've never had to wear glasses except for reading, but I now need them at all times. The sales surgeons run a profitable business. I found care at a hospital with a real doctor, and am currently using my own blood plasma to treat my eye. I've been left with a life altering eye condition, and have not been able to resume my normal activities. https://www.northtorontoeyecare.com/uncategorized/why-is-dry-eye-screening-important-before-cataract-surgery/

I am one week post op now and my overall experience at Herzig was really great. I was not a…read morecandidate for SMILE or lasik due to my high prescription so I had to go the ICL route. From the consult all the way up to my procedure date two months later everything was explained to me thoroughly. I got to speak with the surgeon multiple times and they answered all my questions. They have really great refractive consultants that you correspond with and who are there to answer qs about pricing, dr note etc. The only reason I docked one star was because the wait times during the consult and my eye measurement day were very long. I had to wait an hour each time before seeing the surgeon.

Dr. Sheldon, and his entire staff where so great. U der normal circumstances and especially after…read morehorrific eye surgeries I had at other institutions. At no point did I feel nervous because they carefully explained everything. The measuring devices they use are state of the art and beyond inaccuracy that is needed. I know this as a fact because I am a product designer and have helped develop medical devices in my career as an industrial designer. I for over 60 years I have suffered with extreme myopia and had I known about how effect refractive replacement lens were, I would have done this sooner. I have never had 20/20 vision before. The best I have had with glasses is 20/35 and even then it would fluctuate to 20/40. All the staff were cheery, professional and genuinely happy. I would recommend the Herzig Eye Institute to anyone who wants perfect vision whether or not you have cataracts or poor vision. Glasses and contact lenses cannot do this to the extent I have seen. The operation was painless and I never once used Tylenol or Advil.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

We've been seeing Dr. Braga-Mele for years. She is highly regarded in the field of ophthalmology…read moreand ophthalmic surgery. She did my husband's cataracts and visual correction (at the Kensington) and he is very pleased. I have no hesitation in recommending this practice. Dr. Christakis too is a brilliant surgeon and ophthalmologist. The office runs like clockwork and the staff are very well-trained. Located on the Danforth. Paid parking lot across the street.

Expert care and a kind and efficient support staff! A busy place for good reasons.. thanks for the…read moreprofessional care.

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

Dr berger was a giant in the field. Still a fine surgeon. His young protegés are hit or miss--some…read morediversity hired, but others (of multiple ethnicities) simply superstars. He knows what he is doing The office staff, however, are the very lowest of the low. They are the soft cucumbers you find in your fridge. The moldy apples in the well. The past date milk that curdles your face and stomach. Idiots, yokels, pathetic has-beens of the human race. They should not be hired to plunge toilets, let alone allowed near the eye. And Berger seems to have hired family to fill the role of telling you to enter one room, and then vacate another. Genius.

Dr. Weisbrod was recommended by someone from my area. His office is ridiculous when it comes to…read moreanswering the phone. Getting an appointment is like trying to get into see GOD. I got a referral from my Doctor which they said they didn't receive, yet my Dr.'s office sent another referral for another Doctor the same day and interesting how that office seemed to get to that referral fax. I finally got through to the office after 7 tries and I was told that the referral might be on his desk for approval to see if he'll take my case. I've been having intermittent eye pain. The referral was sent on Apr. 14th and it is now Apr. 26th. When the person from his office said that I'd have to wait to see if he would take my case, I said to her that this guy must be way too arrogant and I let them know that there are a number of ophthalmologists in this city that would actually care about getting a new patient. I would bet that if I said I wanted elective surgery for intraocular lenses....I would be contacted STAT! BTW, I am also considering that surgery. Dr. Weisbrod can keep that silver spoon in his mouth. I'm moving on!

This was an exchange I witnessed between someone that worked in the clinic and patients. There was…read morean older lady leaving with, possibly, her daughter. The clinic locks the door and the staff lets patients in or out. The older lady sat down on a chair to wait for the door to be opened. The woman who works there (could be a nurse since she was wearing scrubs) chastised her to another patient in the waiting room. The nurse said to other patient in the something along the lines of 'omg, I can't believe she sat on the chair, I told her not to! people just don't listen.' It seems like the issue was that the nurse would have to disinfect the chair again. To me it didn't seem like it warranted that type of an exchange with another patient right in front of the one that's waiting to leave. If the nurse had unlocked the door sooner than the older lady would've left and never felt the need to sit on the chair. I could see that the clinic was very busy and everyone was working nonstop but having a bit of empathy will go a long way.

Went in to this shop on Sunday in the Distillery district and to see if I could get my sunglasses…read morefixed, no appointment and they couldn't have been more helpful. glasses good as new in an instant. thank you! Great service, great staff.

I've been waiting to purchase glasses for some time. I chose Spectacle for their gorgeous selection…read moreof classic and dynamic frames. Spectacle is one of the top optical places in the city for cool frames. Erin helped to style my look and explain the different lenses and associated prices. As you know, prescription glasses aren't cheap and the economy is terrible so I really relied on Erin's ability to find me the best lenses for a reasonable price. I'm so happy with my glasses!! Funky frames and excellent service top to bottom from Erin! I can't wait to get a second pair!