waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

Unfortunately, this was a very poor experience. The clinic was extremely disorganized, with medical…read moreequipment and items scattered throughout the space. This created a cluttered environment that felt unsafe and very challenging to navigate. This setup is especially difficult for elderly patients and individuals with mobility issues. My mother, who is elderly, struggled to move comfortably through the clinic, and there was little consideration for accessibility or patient safety.

I experienced severe issues with one of my eyes that in about a month affected my vision and was…read morenot responding to medications. The urgent care doctor was extremely concerned and sent me to Dr. Raj Maini, with instructions to go directly to the hospital if it worsened. I would have had a more fruitful appointment had it been with my cat, rather than Maini. I was told to expect to be there for about 3 hours, as they were supposed to do more thorough testing and dilate my eyes, etc. I was hopeful this would give me some answers. I did end up waiting almost 3 hours - except it was in the waiting room, listening to all the girls at reception screaming and cackling about their boyfriends and ex-partners, having conversations at full volume that were far from appropriate. Once called into the room to see the "doctor", he came in and no exaggeration, was in the room for about 3 minutes. As far as the extensive testing to be done - he literally shined a light in my eye, said "It looks fine today", and no word of a lie, told me TO TRY SLEEPING ON THE OTHER SIDE OF MY FACE. He then shook my hand and left. I am genuinely flabbergasted at the lack of professionalism all around. This experience was a very loud reminder that too many health care providers don't do it for anything but a paycheque. Shame on you, Maini.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

Dr George Beiko is a talented and caring surgeon. I was under his knife on two occasions, each…read moresurgery was completed in what felt like 5 minutes. My vision was drastically improved upon leaving the operating room. Recovery time was minimal. Every time I see him I feel comfortable and he asks me if I have any questions. He doesn't rush me out. He uses cutting-edge technology and is a leader in his field. Thank you Dr Beiko

He is unprofessional, insensitive and does not care about the health and well-being of the…read morepatients. He screwed up my eyes during surgery and instead helping me, he is lieing and treating me as if I don't matter. People need to know about my experience. Our eyes are an important part of our life. Maybe if it happens to him or a family member, he will have a little bit of understanding.

Wonderful Dr. and staff! I first met Dr. Weinstock in 2014…read morewhen he diagnosed me with narrow-angle glaucoma and recommended me for laser iridotomy, I immediately chickened out and ran away for almost 5 years! - such a scaredy cat. Flash forward to July 2019 when I decided it was silly to ignore a preventative treatment being offered at no cost....thank you Canadian Health Care! I was still pretty nervous but everyone, and I mean everyone that I came into contact with were extremely warm, helpful and understanding. Super busy office but managed so well. The procedure was comically (almost) easy and quick, went back for my 2 week checkup and everything is gold. Don't hesitate to see Dr.Weinstock if you're lucky enough to be referred, he's a terrific Dr.

By far the worst place ever, be prepared to wait at a minimum 3 hours, most likely more. They are…read morevery unorganized and it shows while you watch them during the many hours you will be waiting to see a so called eye specialist. Brutal!!!!

Terrible experience, fall of 2024, that will affect me forever. Referred to Prism by hospital ER…read more Expensive scans done. Concerns not listened to. Told "everything fine, you have nothing to worry about". NOT FINE. Needed retinal surgery, thankfully found a doctor in Toronto. Delay meant I could have had a better outcome. The other ophthalmologist --who of course did same tests and exams--was able to diagnose looking at just a low-res black and white scan of a fax of my test from Prism that I showed him. In other words, either Prism doctor didn't look at scans, didn't care, wasn't competent or willing to refer to someone who is--or for some reason decided I didn't deserve my vision. It's taken me a long time to come back and write a review as I was severely traumatized. This was Dr. Michelle Khan at Prism who treated me this way. I am still shocked that this happened. I did get surgery in Toronto and surely wish I had just gone there first. But it's not easy to get an appointment with an ophthalmologist. I was even warned by my optometrist, who was fighting this battle alongside me, that I might not even be allowed to get a second opinion. To which I replied, "I went to Prism. I didn't get a first opinion!" Prism might be good for routine issues, cataract surgery, for-profit procedures, I don't know. However I found it to be a black hole of despair in regards to my retinal problem. If you have an eye emergency in Halton-Peel, the hospitals do not have ophthalmologists on staff, so they refer you to Prism. I wish there was a better way, for all the patients in the future.

I was impressed by the manager in Vaughan who had to deal with a really nasty couple insisting on…read moreseeing a specialist, without a referral from an optometrist, which is legally required. The husband was yelling and the wife kept arguing in circles. They were rude and disrespectful, insulting the manager's authority and putting words in her mouth -- the manager had to write down her quote on a piece of paper as the husband said he would post it to Facebook. When they finally left, we all breathed a sigh a relief. The manager was the hero

I received a written appointment letter from this clinic. I booked a day off to attend this…read moreappointment but when I arrived I was told that there is nothing booked in their system. I showed my letter but the person at the reception just rolled her eyes. No apology, just attitude. I asked for the contact info of the manager or supervisor. When I tried calling that number from my car the extension would just drop the call. I had to go back to ask for another contact or number. Instead I received more rude attitude. This clinic has demonstrated a horrible client/customer service. I would recommend to go to any other clinic but this!!

Communicating with anyone in the office about appointments is impossible. The switchboard is…read moreoverseas, they don't relay requests, and they are rude. Urgent care needs were ignored. When we spoke to the office manager about this, there didn't seem to be any interest in improving the situation. What is going on here?

I have had 2 Appointments at Clarity Eye Clinic both were a waste of time. I went for dry eye…read morecondition was given a prescription for eye drops at first appointment did not help. Had to wait months for another appointment was given another prescription this time the Cost was over $200 for a eye drops. This is not covered by the Government plan As a senior I can't afford them. The Dr should have informed me of the High cost as I told her I don't have a plan. Took me over a Hour to drive to the Second Appointment waste of time

Today Dr Stein and the fabulous staff at Bochner Eye Institute "touched up" my Cataracts from 2021…read more Wow! in less thatn an hour the world became bright again! The difference was terrific! You folks are efficient and skilled. On top of it all tho, each person I encountered was warm and caring and happy to be there Many Thanks!~ Molly Stroyman

Terrible experience with an uncomplicated cataract surgery and horrible aftercare. No warning that…read moreI had Dry Eye prior to surgery. It's been 6 months and my eye has not recovered. I've never had to wear glasses except for reading, but I now need them at all times. The sales surgeons run a profitable business. I found care at a hospital with a real doctor, and am currently using my own blood plasma to treat my eye. I've been left with a life altering eye condition, and have not been able to resume my normal activities. https://www.northtorontoeyecare.com/uncategorized/why-is-dry-eye-screening-important-before-cataract-surgery/