I compleyed my eye exam with this company and was pleased. Then the headache started! I ended up…read morebringing my RayBan frames to them to start with sunglasses with my new prescription. When I came to pick them up, they were photo gray lenses. When I received my sunglasses I errored by picking them up and going back to work. I put them on and could see distance, but could not even read my dashboard. Oops again! Most likely, they forgot the bifocals. I was done working with this company. In the end, they gave me some money back, they noted I did not give them TIME TO THOROUGHLY INVESTIGATE THE SITUATION, and noted maybe the prescription was wrong! WHAT! YOU JUST DID THE EXAM! They charged my VSP insurance. I am now filing a complaint with the insurance compan.

Had my annual eye exam and was impressed by just walking in..what a beautiful waiting area and…read moreeyeglass selection I felt very comfortable quite quickly My exam was VERY thorough and Dr. Nelson is the BEST..made me feel relaxed and comfortable I recommend Insight highly!!

Incredible customer service! Very patient with my questions and helpful with picking out frames.read more

Dr. Tom and the team go above and beyond when it comes to my eyes! I am a 40 something and have…read morebeen having some major eye changes. Can't see close..can't see far and it gets frustrating! With there expertise now I can see great both far and near! Our whole family goes here not only for eye exams but glasses too! Thanks Infinite for all you do!

My primary care Dr. referred me to Eye Surgeons & Physicians in St Cloud to have them look at a…read morelarge cyst on my eye lid, I was nervous I hate anyone touching or coming close to my eye/lid, from the moment they called my name and took me into an exam room they staff were nothing but professional and were committed to making me feel comfortable and Dr Eichler was GREAT!! He removed the cyst and I am soon glad I had it removed there, I can't imagine another clinic working so hard to make me feel so comfortable with the procedure. If I ever have another issue where I will need to see a Eye Surgeon I will without any hesitation go back here!

I had cataract surgery in 2025 with great success. It was neat, clean, friendly, and comfortable…read moreduring my diagnostic and surgical procedures. The nurses, doctors, and all staff were very professional and knowledgeable. I have "heard" complaints but didn't experience anything at all but good! kudos to them!!!

Had cataract surgery in August 2021, and have multiple issues yet, dry eyes and no improvement in…read morenight vision. Relief from glaucoma was anticipated but unsuccessful. Problems during the surgery required me to make several daily trips for pressure checks for several days.

My wife and I have purchases numerous pairs of glasses/sunglasses from this location and always had…read moreexcellent results. Their associates are knowledgeable, friendly and professional. Ivy recently helped me with a brief repair and adjustment, and she did a FANTASTIC job representing the store!

Corey our Salesman was absolutely phenomenal, Very personal, detail orientated, Does the best he…read morecan do for your finance situation.

I've gone to Pinecone Vision Center since I was a kid (I'm 27 now) and they're always professional,…read moreflexible and will work with you to give specialized care for your vision goals. Thank you for all the years of great service.

I told them I want a comprehensive eye exam which would be coverted by my insurance. A month later…read moreI get a bill in the mail, for fundus photos that they had taken without getting my consent. Which are not covered under eye insurance.

Do not recommend, this place is a disaster. I've had glasses for over 30 years and contacts for 25…read moreyears and have never experienced anything like this place. The eye exam was literally 3 minutes long and I have a very complicated prescription and haven't had an eye exam in 3 years. When she put the new trial lenses on me, I told her that can't be right, things are very blurry. She said to just wear then for a few days and come back if there are any issues. I wore them for several days but things did not improve and I was honestly scared to drive in them because things were that blurry with this "new" prescription she took all of 3 minutes to figure out for me. I called and their first suggestion was that they could look at my old prescription and "estimate" a new one for me. I'm just baffled. I'm not interested in a prescription "estimate." I need to be able to see correctly and accurately. I went back in and instead of checking my eyes again to get a more accurate prescription so I can see properly and drive safely, their solution is to just order contacts in a different brand with the same blurry prescription. I asked about getting my prescription for glasses and she said "that'd be a separate appointment." I'm all my years wearing glasses and contacts, I have never experienced such incompetence and poor customer service. Gave them many opportunities to make it right and now I'm just going to pay out of pocket to go somewhere that knows what they're doing.

From the owner: New Optometry Office Located Inside St. Cloud Costco. Dr. Miranda Lepinski O.D., FCOVD specializes…read morein neuro-developmental optometry and pediatric optometry. Our only interest is providing the best vision care for you and your family!

I worked with a person named Nikki Rose. I didn't have an appointment but they worked me in and…read morehelped me pick the plan that worked best with me. This staff member was so patient and kind. I will be a return customer.

I had a great experience,they were flexiable. I showed up the wrong day and they still squeezed me…read morein.The staff was so warm and friendly,I got the best bifocals I have ever gotten.I got to see a picture of the back of my eye,everyone there was happy and kind.I am shocked someone said something bad.Highly recomend going there.