I wish I didn't have to write this review: we had a great experience with the company a couple…read moreyears ago (so great that I served as a reference for them!), so when we needed help with a substantial primary bathroom renovation, they were our first call. Unfortunately, our experience this time around was terrible -- I cannot in good faith recommend them anymore. Giving two stars (rather than one) because the work quality was very good. Subs did a great job, were friendly and cleaned up after themselves. In the end, we didn't go over budget. But we paid a lot of money and experienced a lot of unnecessary delay and drama. In short, our project was a victim of poor communication and lack of ownership taking responsibility. We went through four project managers: the first went MIA on us, delaying the demo start by 6 weeks; the second hadn't read any of the project briefing and let us to believe none of our materials had been ordered; the third was too busy with other projects to make ours a priority; and the fourth was brand new, didn't really know what he was doing, and wasn't getting the oversight he needed from leadership. To the company's credit, they didn't end up charging us for project management--as we'd been doing a big portion of it ourselves. Ultimately, a project that should've taken 8-10 weeks took 16 weeks (and that's after the 6-week-delayed start). The thing that was most frustrating was that while Dan was fairly responsive to our outreach when things were regularly going wrong, he was also regularly pretty dismissive of our concerns and didn't take responsibility for all of the mistakes and screw-ups that were the result of his team's failings--failing to read the brief; failing to install underfloor heating and electrical that was in the brief, resulting in ripping up tile that had just been laid; failing to inspect goods on arrival so that they could be replaced when broken without delaying the project; failing to tell us about budget implications of design choices, etc. Dan will say I was mad when things went wrong, and that some of those things were out of their control. Yes, I was mad. But mostly I was disappointed that I trusted this company, and they took advantage of that trust.

Dan was fabulous! Was he the lowest bid? No. But the expertise and guidance that he provided me…read moreafter my whole home renovation was abandoned by another contractor was invaluable. My project manager, Jake, was a joy to work with. He was always responsive.

My kitchen looks AMAZING!!!!!! So happy to support this sweet family owned business. Super…read moreprofessional, affordable, and clear communication all the way through. Can't say enough good things!

This entire experience was a nightmare. The day they showed up to install they installed the WRONG…read moreCOUNTERS. We ordered a grey and white marble and they installed an all white quartz. A completely different material and not at all what we had picked out and paid for. I immediately called them to ask when they could back and fix this and they said they couldn't come and install the correct counters for another WEEK. We had to reschedule our plumber and we were without a working sink for over a week. When they came to install the correct counters, they brought two counters with completely different corners that sit across from each other and one has a chipped edge. Save yourself a headache and go with a different fabricator.

Anthony and his team are the best! So empathetic and knowledgeable! I wouldn't trust anyone else!…read more10/10 recommend to everyone!

I have worked with Music City Improvements for 3 projects now and I know I will always check with…read morethem before attempting another project. The team is kind, responsive and responsible. Anthony was very patient with me as this was the largest project I had ever undertaken, and helped me navigate inevitable hiccups with various orders or selections.

Glen and crew gave a more than fair price and was there when he said they would be. The crew was…read morevery attentive to each aspect of the job to ensure protection of personal and private property around the job site. I would definitely recommend this crew. They were quick to respond to phone calls, inquiries questions and did exactly what they said they were gonna do plus.

Great company, Affordable is correct. Great people and good prices. On time and they do quality workread more

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

If you need a roof inspection or gutter cleaning in the Nashville area, you should give Parker at…read moreRevival Roofing & Restoration a call. He made it to my home quickly, was very professional and did a thorough job. Definitely recommend!!

Received a recommendation on Revival Roofing. Call them. Quick response and estimate. Price was…read morevery competitive. The job was completed in one day. Owner went to the property the next day and picked up any remaining materials then ran his magnets to check for nails. Very happy with the whole process.

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

I had one great experience and subsequent bad experiences. The first job was priced reasonably and…read morethe work was superb. Later jobs were quoted exceptionally high. I had numerous communication issues--calls and emails were unacknowledged. The reality is that we could not agree on the next steps on the current job of cutting a 1in by 6ft section and staining aboard. Modern Handymen wanted to charge me a minimum of $625 dollars for this job. I believe this is exceptionally high. So, what happened is that I needed up being charged $125 or more for three visits. The 2nd visit included recommendations to completely change our whole arrangement. All they did was remove three screws and left me hanging. We tried to work out this new arrangement, and communications were ignored. Then an unauthorized visit by the "master" carpenter occurred. not "rip me off." I clearly disagree they are definitely trying to do just that. I believe this business harassed, is untrustworthy, and is unethical.

What a great experience...their attention to detail was amazing!…read more We did our homework and are thrilled with the worth they did! Highly recommend!