As far as customer, I don't think we'll ever be happier with a service and repair company than we are with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future! read more

Mr. GoodRoof - Roofing Near Me - Nashville, Tennessee

We had a project we needed done-- the fascia and soffits sealed around our house as they had become loose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect"). read more

I had Mr GoodRoof replace a small section of gutter on the backside of my house. I went to the lager size gutter to improve performance. The new gutter they installed leaks at one of the seams and instead of two downspouts they only put one. But the kicker is they actually used my old downspout from the gutter they replaced. Which is smaller in diameter not sure how that made sense. My patio for the first time flooded out and almost zero flow to the old downspout. Should have just done it myself. read more

Will S. provided great service in taking care of a small but very visible problem that stemmed from an older installation. Prompt, friendly, professional: all that the newly managed company could want in a tech. He's a keeper. JPB read more

Very good work ..on time and very fast. The office staff very nice and considerate. Patsy Claytor read more

Excellent customer service and quality work. I purchased a roof (2025) for my old home that needed it badly. They work fast and on my schedule. Then there were problems-- an admin communication error, problems with the roof because of my old flat garage roof and old rotten wood on my eaves-- William (sales) and Matthew (leadership) put in the work to fix the issues above and beyond what needed attention, repairing a structural garage issue. Patty and Jessica (admin) are excellent communicators, they validated my concerns rather than minimize as is common. The difference between an ok company and a local and ethical company is in how they respond to unforeseen problems. I could not be happier that I chose a great company because I do not think that many would have had a whole crew put in at least a full day of time to make it right. read more

There was a bad storm with winds over 70 mph and it caused a lot of damage to homes all over the area. I called Mr Goodroof and the next morning, a Saturday, they were here to inspect our roof damage, which was luckily very minimal. On Monday we had our quote and by Thursday our roof was fixed. I was very impressed with the quick turn around considering the amount of people who had damaged roofs that needed repaired. I called 5 places with full voicemails, before I called Mr Goodroof and a real person answered the phone. They were honest and didn't try to push unnecessary work just to squeeze more money out of us. I highly recommend them. read more

After experiencing leaks in a fairly new roof, I got a reasonable estimate along with a good explanation of the proposed repair process. Based on competitive cost and 5 year warranty, I chose this company. They showed up when they said, worked diligently, repaired a small area of wood decking without extra charge, finished on time and cleaned up well. I would use them again for repairs or a whole roof when needed. read more

Had a fantastic experience with Mr. Goodroof; had them quote a roof replacement on a new home we purchased, and unlike a lot of other companies I looked at, they had a quote back to me within 24 hrs of my request, which was quite reasonable for the size of the house. They were able to schedule within a month, and completed the job in one single day. Absolutely fantastic and easy to work with, and good work on the installation as well. Will be using them in the future for any roof repair or replacement needs I might have. :) read more

I am a Nashville Realtor so I work with many vendors. This year I have worked with Mr. GoodRoof on 2 different homes. I find them to be very honest, professional, responsive, ON SCHEDULE, and to do quality work. I highly recommend them for anyone needing a roof inspection, roof replacement or roof repair. Great service all the way from Holly in the office, Tommy the owner, to the workmen in the field. read more

Great service! Will completed my roof work followed-up after the next rain! I recommend this company!

Great service. Seemed honest and didn't try to sell me things I didn't need. Would definitely get my vote of confidence to recommend to a friend. read more

We bought a house and long story short, the roof "repairs" done by the previous owner were a hack job. My husband and I contacted several companies for estimates to replace the roof as the damage was irreparable. Mr GoodRoof came out next day to patch our roof until we could have it completely replaced, so we wouldn't incur further rain damage. Their price was very competitive and they did oustanding work. Tommy was thorough in explaining the types of materials they use and providing us with different options. Marcus and the rest of the crew did a fabulous job on the installation. They were efficient and the cleanup was immaculate. It was very much a pleasure doing business with them. We are so glad we went with Mr. GoodRoof and will happily recommend them to friends, family, and neighbors. read more

I'm sure the team is wonderful, but I couldn't even get past the rude receptionist that answered the phone. I wanted to have quick conversation with the owner, because I've had problems with other companies before. So I just wanted to know this is a team I can trust. But the lady who first answered my call, was very dry, blunt, and rude tone voice. All she did when I asked to talk with the owner, said no then hung up. She wouldn't even take a message or say he's unavailable. Wasn't friendly, definitely will not be calling back else it's someone else I can talk to. Which sucks because I really liked their website, just didn't feel welcomed at all. read more

Mr. GoodRoof did a great job on my roof. They even managed to get my gutters replaced. They were timely and thorough. You can not go wrong with them. read more

Overall, I struggled a bit to leave this review. I had a good experience with the window installers, and decided to have our roof done as well. We had several less expensive estimates, but ultimately decided to go with Mr. Goodroof because I'm very particular and pay attention to the details. We ended up going with a metal roof and I'm highly disappointed with the results. I've spent hours going through my yard picking up nails, fixing the gutters, cleaning out old roofing from the gutters, repositioning the gutters, repainting the trim they tour off, as well as many other small details. I also specifically asked for our attic fan to not be thrown away, and it seems thats the case because I can't find it anywhere. For those of you who are looking for a new roof, some advise I will give you about this company is to speak to foreman up front, and take off from work so you can supervise the work. I did not take off because I trusted that this company would take care of the details, and that wasn't the case. We ended up spending almost $14k with this company, cash, and I wish I could say I'm happy with the results and our investment. read more

I am so grateful to have found Mr. Goodroof! They helped me out of a huge bind this winter. I had just moved into my new (old) house when I developed two roof leaks. Tommy and his team provided excellent, timely service and got me fixed up before my company arrived for Christmas, which was a huge relief! Mr. Goodroof also gave me a better bid than any of the other companies I was considering. Big thanks to Mr. Goodroof! I wholeheartedly recommend them! read more