MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

Bill Ragan personally inspected and replaced an improperly installed flat membrane roof on our home…read morethat always required maintenance. His roof never needed additional repair. Honest and reliable, we had them inspect and repair a ten year old roof leaking soil stack on our new home. They repaired all four and charged me less than estimated. If I ever need roof work I will not look elsewhere.

Climate change is real and beyond its effects on the earth, our housing is subject to all sorts of…read moretrials and tribulations from its wrath. The calamity that struck my house was the hail storm. It came with little warning and it was as disconcerting as it was brief as it was violent. When it was over, my screens were shredded and I had some paint damage. Seeing as that was all I could tell with my naked eye, I left it alone and kept it moving. That's when I noticed my neighbors getting roof assessments. I didn't want the headache so I tried to avoid it. But adulting doesn't let you skip out on the unpleasant things so I dove in to seeing what was what. Checking the Jelps, I found Bill Ragan and through Bill Ragan I found Chris. Chris was awesome. He walked me through what I could see and couldn't see. He had ladders, photos and information. He let me see that I sustained damage and needed a fix. When he gave me an estimated cost, I thought, 'I'm just gonna have to let this ride.' That's when he told me that insurance should cover it. Armed with that knowledge, I had an assessor come to the house. I was denied. Chris didn't let that be the end of the story. He convinced me to get an assessor second opinion. This time, he would be at my house when it happened. It did. He was. And I was approved for a new roof. The insurance company cut the check and I was on my way to a secured house cover. If I stopped the review here, it's an easy 5 stars. Chris was/is incredible. Unfortunately, Chris doesn't work on roofs. The crew came out (with Chris to introduce me to them and let me know what to expect) and they didn't share much of his ease, kindness or professionalism. They were unpleasant at best, rude at worst. A gentleman smoked a cigarette while he worked on my roof. The foreman was dismissive and unhelpful when I had questions. I texted Chris, who apologized, came on site and got the folks together but that wasn't his job. The job took two days and the install has held together fine (and the roof looks good). But being treated like trash in my own home is not something I take lightly. The crew did the work in mid-Fall. Thanks to climate change, it was still pretty warm out. Even so, I was preparing for my fall HVAC cleaning when I noticed a gap in the ceiling of my upstairs unit (in the attic). Not only that, connective piping from the unit had come undone in the roof work. I had a HVAC tech come out to fix the problem. He did so and showed me a few other pipe disconnections and gave me a horror story about carbon monoxide poisoning had I run the unit with the gaps and disconnections. Nightmare fuel. I texted the foreman. He went from unbothered to unresponsive. I went back to Chris who asked for photos, came out to inspect and brought Bill into the situation. Bill came out to my house, asked about what happened, listened, doubled checked the work (roof and HVAC) and covered the cost of repair. I appreciated that. And I appreciated Chris. But neither Bill nor Chris should have had to clean up a mess they didn't make.

Awesome group. The wife and I had some serious issues surrounding a different company's work. Adam…read morecame out and took a look at all our issues, knew exactly what to do, and within 2-3 weeks we were booked, issues fixed, and we were on to better things. Pricing is fair, the guys are reliable, they show up when they say, have excellent communication (a huge plus for any construction type company), and their workmanship is top tier. We couldn't be more pleased and were happy to work with Undersun. Everyone there takes time to value their customers and any issues/work you need done. We would be glad to use these guys again (although, hopefully we won't have to!) without a doubt. Thanks, Adam & Undersun! It was a pleasure!

These guys are the real thing they went above and beyond what I expected, not only with superb…read moreworkmanship but with their courtesy I highly recommend them, give them a call you won't regret it! Thank you guys Nelson Perez

I waited a little while before leaving my review because I wanted to make sure everything with my…read morenew roof held up and it has been absolutely perfect. DryTight Roofing did an outstanding job from start to finish. The communication was clear, the work was completed quickly, and the quality is excellent. The team was professional, respectful of my property, and made the entire process stress free. I'm extremely satisfied with my roof and the craftsmanship. I would definitely recommend DryTight Roofing to anyone looking for reliable, high quality work.

We had a roof issue and called DryTight Roofing, and Austin came over and did a minor repair and…read moreinspection. He determined we needed a new roof. Our insurance approved the roof replacement. Austin and his team did an amazing job. Austin, during the replacement, added items the insurance adjuster missed and the insurance approved having those items added. His team completed the roof within three days. We are truly glad we called this company about our roof. Very thorough and fair.

A member of the team was visiting our neighbor to assess their damage and so we asked for a quote…read moretoo. When they came back, they did an excellent job -- I highly recommend them. My only issue was that there was some miscommunication with the office about appointment times - but that was on both of us. I recommend being very specific when communicating so that everyone is on the same page. Good job folks!

Troy and his crew did an absolutely excellent job taking down an old tree that didn't survive the…read moreice storm. Great communication and the best all-around service I've ever received. All done at a reasonable and fair price. Thank you.

Did repair on roof and replaced gutters. Excellent service ,very professional and excellent…read morequality. Definitely would recommend.

I have to say that Dunlap Roofing truly came through for us! During the huge rainstorm of 2025, I…read morewoke up to water dripping on my bed--definitely not the way you want to start your day. We called Dunlap Roofing, and by the next day, they were at our house, ready to diagnose and fix the issue on the spot. What really stood out was the dedication of the owner himself, who showed up when the rest of the crew couldn't due to the extreme weather. That level of commitment is rare! If they hadn't resolved the problem, my wife would have packed up for a hotel stay until it was fixed--so trust me when I say Dunlap Roofing saved us! Now, they're on speed dial for any roofing needs. If you want fast, reliable, and professional service, Dunlap Roofing is the way to go! #DunlapRoofing #RoofingExperts #EmergencyRepair #HomeSaver #HighlyRecommended

I have used Music City Roofers twice and Jeff Camp worked with insurance and codes to meet my needs…read morefor repairs. He came quickly to put a tarp on the roof to save further damage. He followed up after repairs were completed as required. I highly recommend Music City Roofers for your needs.

Jeff from MCR was amazing. We experienced a leak on our daughter's bedroom and needed the roof and…read moreattic inspected. He was kind, professional, and informative on next steps to fix the problem. He also climbed into the smallest attic to find the point of leakage. We will definitely be using Jeff at MCR in the future!