Re: Creekside Chalet Rental
We booked this log home for over a month in mid July & had previewed it the year before. It is run & owned by the same proprietor, Vikki Woods , as her B & B, also on-site. She had our hefty payment, in full, since May. Upon arrival, the home was absolutely filthy: a severe live mouse infestation, bait boxes & feces all over; crumbs on dining & living room tables, dirty countertops, encrusted oven, full freezer with old freezer burned meats, unusable grill with totally rusted out bottom etc. etc. Before we even attempted to move in, we had to heavy duty clean. We even thru out a large garbage bag of old foodstuffs, from the refrig./ freezer. As we opened a dresser drawer, a large fat mouse jumped out. There were also piles of loose bait all over, on the beds, in kitchen vases / containers. We never unpacked. The owner was not on the property.
She was well aware, since February, that we had a small terrier ( ratter ). The home was not safe for her,( poisonous bait/ live mice) nor any human,nor any romantic weekend, for which it is known. We booked it for 33 days, & had to evacuate. There were other issues, but basically filth. The owner owes us $1400 (about half the total fee, which she had up front, from Feb. thru May), and refuses to remit. We will pursue legal action.
We could not even give this property a half star. It was a severe disappointment & shock, as we lost our fully planned summer vacation.
The Kirchers read more