"Thank you for choosing Iron Mountain. We want to inform you that the attached file provides details of your On-Site Shredding order number ************ which was serviced on 11/03/2021 2:50:15 PM EDT."
This is a false receipt of services provided. We have one entrance to our business and my desk is immediately next to it. Also, we had 6 agents & staff that your employee had to walk past in order to get to the recycling container. If he came before 2:50pm, then he would have had to deal with the HVAC maintenance team that was servicing our unit this morning (which he did not).
Also our account states that is a signature is required after every service trip and I didn't sign anything today (and it should show that on any receipt your employee shows you).
This is also not the first time we've had an issue with your employees falsely stating they provided service to our office, which is why we started requiring a signature when you come to our office. read more