Brought in a laptop that was working a day before. Took one look and it was clear he wasn't…read moreinterested, not a quick fix Next day told it couldn't be fixed Took it to my regular computer guy, hard drive fine, working great Don't waste your time unless it is something very minor

STAY AWAY FROM THIS PLACE! my family member brought in their phone for screen replacement. After…read morethe first attempt the ear piece stopped working, the "tech" apologized and told them to come back so he could try again. On the second attempt the ear piece is completely shot and you can only use the phone on speaker. On top of all that, the "tech" kept a smirk on his face as if he couldn't care less and couldn't do anything else for them. Instead of a simple screen replacement now we're headed to potentially replace the entire phone. I truly believe this location must've watched "how to repair phones" on YouTube then opened a shop, screen replacement has never been an issue at qualified locations.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

This business is an absolute rip off. I highly recommend video game 911 in Denville, I dropped off…read moremy PlayStation to get the HDMI port repaired. I was told originally that it would be 3 to 4 days and then every day after that I was given some bullshit story. Day after day, the woman that works there would tell me it would be finished tomorrow and then the next day it would be finished tomorrow so on and so on so finally two weeks later, I received my PlayStation back still broken And was promised a refund yet I never received anything whatsoever.

Went a couple of weeks ago as I wasn't sure why my new-ish computer wasn't fully turning on. My…read moreissue was addressed and fixed on site within a little over a day. Prices were reasonable and customer service was good as well. Definitely worth it!

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

I have been a long time customer with different repairs and used phone purchases. The associates…read moreare always friendly and very helpful. Excellent customer service.

I sat on a sharp rock with my phone in my back pocket. You can't fix stupid, but they did--for a…read moreprice. They replaced the cracked glass on my iPhone in less than an hour. I'm happy to pay for good service, and the guys at The Device Shop delivered. Having this resource close to home is very convenient, but, hopefully, I won't need them again for awhile.

I entered the store in a less than positive mood. Having to go to the store 3 different times in…read moreone day is pretty frustrating as well because my claim couldn't be found the first time. Im saying all of this to say I'm satisfied with the service I received today. My phone was fixed in less than 2 hours. I feel as if the low ratings are people being surprised they need additional things done to their tech before it can even be serviced. The employee I was working with did his best and could only do so much. I have a bigger gripe with my insurance not informing me of the protocols before I went to the store. 1 piece of advice: Maybe get a second landline to help better fulfill claims-My phone couldn't make calls-They couldn't make calls. This meant I had to go home, make another claim over my landline, head back to the store, then pick up my phone another two hours later. It'd save a lot of headaches.

Store hours are 10am to 7pm. We went at 10am and waited until 10:30 am. Store was closed and…read moredoors were locked.

My son dropped and broke his phone right before we were going on an international trip. eRepairPlus…read morecame through and quickly replaced the screen. They did a great job. Reasonably priced too.

Poor part quality and zero customer support…read more I had a screen replaced here that cracked spontaneously after only a week of normal, careful use. The store refused to honor any kind of warranty or refund, claiming the crack was my fault despite no evidence of a drop. They define their "premium" screens as simply having "touch functionality," which is misleading to the customer. Save your money and go to a shop that stands behind their repairs.