I have traveled from the Bronx to this bus station several times to go to NJ since I've had some…read morefamily move near GSP mall. It's easy to get to and lots of transportation methods nearby. It's always clean esp the restrooms. I took away 1 star bc there needs to be an atm on the upper level due to the jitney van only accepting cash. I had to go all the way down to the small bodega inside on the lower level to take cash out. Also, the staff isn't always friendly and helpful. They seem annoyed whenever you ask a question. Otherwise, quick and easy way to get to NJ, very reliable also

Took the 171 bus back to NY from Jersey. It drops you off at gate 12. A short trip down 2…read moreescalators and across a tunnel and you're at the A train. They've added some great shops to this station, a market, snack spots, clean bathrooms. It's looking good! I checked out Marshall's while I was there since it was connected through a downstairs door. Very convenient. Now a straight shot to meet the L train and that's a wrap on today's travels.

This bus company is the worst mode of transportation I have ever experienced. My friend and I…read moretraveled to Syracuse University this past weekend and on the way there, our bus was an hour late. Whatever, no big deal. On the way back, though, things went downhill. OUR. BUS. NEVER. SHOWED. UP. It just didn't show up to our stop. No alert, no warning, no communication, it just didn't show up. They didn't come back or send another bus to pick us up THEY LEFT US STRANDED. STRANDED. Not only that, but they lied. When we called to ask how far away our bus was, they told us that it would be there in 15 minutes. But nope, it never showed up and completely missed our stop. I am never traveling with them again. Thank you.

It was Very Convenient.so Based on this wonderful Convenient Bus I downloaded the NJ app on my…read morePhone. Awesome

Short version: NJ Transit Asbury Park station may not be the most up to date facility, but it gets…read morethe job done. It gives all the basics needed for train travel, but could use an update hopefully in the future. Definitely not bad, it handles its purpose well for the most part. The Deets: I spend quite a few weekends in Asbury Park now. Two of main ways to get there besides driving from "the city" is either by ferry or train, and of course the NJ Transit train is both less expensive of the two and gets you right to the center of town. This part brings me to the subject of my review today, the NJ Transit Asbury Park station. Mainly, it does the job and is adequate. Yes, it may be a bit dated (OK quite a bit dated) and not in that old classic nostalgic type of way. But it has a pretty spacious waiting area inside where you can shelter from the cold/heat, a dedicated ticket office, bathrooms, etc. It even has a little snack area available when open, which is a modest simple little corner you can order and get refreshments while you wait on your train. The station seems to have limited hours for accessing the inside on weekends, just a heads up on that one. The AP station is not bad however it definitely could do with a facelift and some TLC, but it handles a customer's needs adequately. Wikipedia offers a good little write up on it at https://en.wikipedia.org/wiki/Asbury_Park_station .

There is a very unfair policy that if you cancel a trip 1) they deduct a huge fee. 2) The balance…read moreis not refunded, in stead they give you a credit in the form of a voucher, good for one year. Shame on Grey Hound / Flix bus since must of their clientele are low income.

This is not the newest Greyhound. You will definitely see some interesting characters in here. Be…read moreprepared to be entertained

We had a very comfortable and affordable ride. The bus trip is a part of my memories of our New…read moreYork experience.

MTA New York City Bus-Jackie Gleason Depot is huge. I hate to come here when I'm traveling but I…read moredon't mind visiting when I'm meeting someone's bus. I sometimes like to visit just to walk around for exercise and have something to eat. The powers keep saying it's going to be torn down and replaced by a new bus terminal. I'm not sure the status of that plan. To me it's kinda classic like Grand Central but without the historic beauty. It's the Statue of Jackie Gleason out front that is so cool. If they move the terminal he may look out of place anywhere else!

Let me start by saying that my first experience with travel was with the Greyhound Bus company…read more I enjoyed the trips very much! I remember the chairs with the little TV's that you had to put money into to watch a program! Great stuff back there in the 1980's! But I must let you know that the service has slipped since that time. Many of the major stations have closed, leaving passengers outside. Also, the Customer Service Agents are hazardous to customers. I met an agent at Port Authority in Manhattan, NY that was dating an enemy of mine, that being said you can guess that I got the worst service ever from Greyhound. I was stranded at Port Authority for several days due to her poor customer service efforts. She would not refund my ticket nor schedule me for the next bus. After a days of a long mix up, I was refunded my money. Next, I would like to say Greyhound purchased Flixbus, that being said I want to say that it was awful dealing with this new addition as well. There were mean Asian Customer Service Rep. that refused to refund my ticket. Then an Indian Customer Service reps, on the phone, took my banking info but he did not return my money to the account. To conclude, I must say, when I thought thing could not get any worst, I was in an accident on a Greyhound Bus. First the driver drove off route. Then, he drove into a ditch. The bus almost topple over on its side in slow motion. The bus company was called but never the police. After an assessment, a new bus was sent to continue on. Get this, the same driver who had the accident continued on, to deliver the passengers to the destination. He wasnt taken to the hospital for evaluation. The worst... I have stop riding Greyhound~!

Ok this past weekend I took a round trip from NYC to MD and back. I left NYC at 2:00pm on Friday…read moreand honestly did not have any issues at Port Authority at all. My gates was assigned I arrived earlier hardly even a line....heck I had my own seat all they way to MD. However, my issue with Greyhound is the inconsistency with service. I know things happen when traveling on the roadways but your equipment must be up to par...AT LEAST. SOOOO on the way back before we could even get on the bus good, the driver is telling us that the bus is old and not running that well?!?!? We need to keep our coats on because the heat is not working, it may get up to 60...smh. But what else can we do so we board the icebox and honestly the ride was fine...until the last 1/2 mile. The bus breaks locked up and caught FIRE...YES FIRE!!! The dilemma was of course some people wanted to jump off the fiery bus into traffic...the only thing that kept me calm was I could see the bus station from where we broken downtown. When were let off the bus I just hiked to the subway. Other people like the elder and folks with large bags had to walk and wait...smh. I cant say I will never ride greyhound but just let this be a warning. They seem to have no real protocol if the bus is on FIRE!!!

While the criticisms aren't exactly false, this bus terminal is very underrated and I haven't seen…read moreone completely accurate and thorough review. So, I will attempt one myself. Here goes: Generally very clean, both inside and out. Plenty of seating. Outside benches- covered and uncovered. Plenty of parking and bike racks. Quiet, peaceful and safe environment. People are generally very friendly. Garbage cans provided both inside and out. No waiting in bathrooms. Pay phones and five vending machines for snacks and drinks provided. Two TVs with local news and weather visible from anywhere inside. Of course it will attract different crowds for different buses at different times of day. Earlier in the day, it is perfectly clean and people are blue collar and business attire. Later on in the afternoon, bathrooms are not as fresh, and a variety of tramps and hobos may wander in for a warm place to hang out. What can you do? If you want a fair review of the overall service and not just a shocking snapshot of this place at it's worst moments, then I'd say it is a pretty great place to catch a bus. If you come from royalty or are a 'snowflake' then you will never be satisfied. Give up.

can't find when it is open to buy bus tickets and the phone is either busy or the mailbox is fullread more

None of the ticket machines work. This has been going on for weeks. This would never be allowed at…read moreLIRR.

While waiting for the Light Rail, I always take a moment to enjoy the beautiful view of New York…read moreCity. Depending on the time of day, you get something different in the early morning, the sunrise reflects off the Hudson River at night, the city lights create a stunning glow and during sunset, the colors hit the buildings in a way that looks unreal. Honestly, what more can you ask for while waiting for your train?

Yellow cab came within 10 minutes of request. Service was courteous. 15 min ride is about $12.read more

Rude! The driver was NOT professional. He drove pass the address and demanded that we leave his…read morewithout saying a word He got out and open the passenger door. We had cross a very busy street and walk back to the address. It WASN'T enough back seat space. The back seat need repair ! The foam was exposed. I was VERY displeased with this service.