Jones Plumbing & Heating evaluated our situation quickly and provided an estimate that was…read moreapproximately what we were anticipating. They worked with us to do the work when we were available (this is a seasonal residence, arrived on time, and did the installation quickly and professionally. Jones Plumbing & Heating was recommended to us by a friend and we were not disappointed. We would happily recommend them to others.

The entirety of Jones' staff are exceptionally horrific, talentless, absurd, lazy, and full of rude…read morepeople. Don't waste your money. They have been the long-time go-to of my landlady, probably for as long as they have been in business. But now, both they, and my landlady and all her tenant refuse to do business with each other. 1) The first visit to our apartment, were two young kids who didn't know half of what my father and housemate did about heating and plumbing. They all got locked outside by accident, and both of Jones' employees pulled out hunting knives and boasted about how easy it would be to break into our house. Talk about terrifying! My father had to start opening a window before they could, because they would not listen when he said to wait. They were just that eager to prove their lockpicking skills, apparently? 2) They came again, but a different set of guys, to repair our toilet (which they had faultily installed in the first place). They declared nothing was wrong with it and left. It leaked again, and my father had to replace the wax ring himself. We called and told them, got a noncommittal answer, and they came back to make sure it was done to code. It was. They charged us to tell us we did it right, when they couldn't. 3.a) The water authority told us we had to replace our water meter where it entered the house, before it was cordoned off for apartments. We told Jones WHEN WE CALLED that the valve was very old and very corroded, and needed to be replaced. When they got here? "Oh, you need a valve, right. We don't have one. Hey kid, go back to the office and get one." So my father is sitting there waiting with these other two, because they didn't think ahead. 3.b) Mind you, this is while the water was shut off, so not only did they inconvenience us, but the water authority AND all the other tenants. 3.c) We had set up the initial appointment for 10am. When it got to be 12, we figured we should call to see when they planned to arrive. We were rudely told by the secretary that "she had no idea," and that "the OTHER girl makes all the appointments, but she's not in." So my father said, "Well, do they plan to show up at all today? We have plans, which we already made around this, since your guys were supposed to be here already." She snapped at him, telling him to "just go ahead and leave" and HUNG. UP. ON. HIM. What kind of customer service is that?! We had to call the landlady and explain this womans behavior to her, and then SHE had to call Jones back to reschedule. 4) They were also responsible for installing our water heater and furnace. The pipes to the heater are the wrong size, and had some sort of board installed over it deliberately, holding the condensation over the tank. The furnace is uncalibrated to the thermometer, and despite only being less than 2 years old, the burners stopped working! Again, my father had to do his research, read over the manual, and do it himself. This is just all an abridged version of what I can remember over just these last NINE MONTHS of having to deal with Jones. Supposedly they told our landlady they refuse to work with us, but honestly? We're done with them. If it hadn't been for the landlady's insistence, we would have kicked them to the curb when they THREATENED MY DAD WITH HUNTING KNIVES.

When we first decided to build a new home, we weren't familiar with Maleno, but their reputation…read morepreceded them and we're happy we chose to work with them. Not knowing much about architecture and construction, my husband and I were relying on Maleno's expertise to create the perfect home from our vision--something that cannot be easy, but something that they accomplished beautifully. Initially we met with Natalie who helped us select our lot and was a primary point of contact throughout the process. She and Dominic were happy to meet us across town in a bitter snowstorm mid-construction so that we could do an impromptu walk-through. Not once did they seem putout. Natalie and Melissa worked with us to design a custom floorplan that we changed over and over until we finally hit that perfect layout for our family's needs. The number of times we rejected plan suggestions, I was sure they'd be getting frustrated, but their professionalism and patience never wavered. We had walkthroughs staggered over the building process and met with Natalie, Melissa, Dominic, and/or Richie. Each time our questions were answered, concerns were addressed, and requests for changes were noted. The building crew members were always accommodating during our visits, especially if we wanted to snap photos of the progress. We were lucky enough to get our keys just days before Erie was shut down for COVID-19 mitigation. For the sake of decreased exposure, only Natalie and Richie were present for that otherwise exciting day. They gave us a wealth of knowledge about our new home as we did our last walkthrough. After we'd gotten our keys, Ideal Sound & Vision set up our smart home devices and security. They were headed to Dominic's home to work on his house next. The fact that Maleno employs the same companies for their personal homes as they do for their customers' homes is indicative to me that they truly trust their contractors. It makes me more confident in the quality of our home's construction. Every large construction project is going to have issues. Any builder who tells you otherwise is lying. Naturally we had some concerns early on. We emailed Dominic regarding our concerns. Generally we received a response the same day (often within hours) about how the issue(s) would be handled. Every single concern we had was addressed. Not once did they tell us that something was not their problem or that they wouldn't follow up. Either a contractor was sent to us or Richie himself came to lend his skills. From a looming tree on an adjacent lot threatening to fall on our home, to a tiny screw hole that wasn't covered aesthetically--Maleno took care of it. Building our home was about as smooth a process as I could have expected. Designing it was not only fun, it was educational. And being able to see the house through its construction phases leaves little doubt as to the quality of a home we plan to spend many years. Maleno did an excellent job and continues to be accessible as we settle into our neighborhood. They are professional and always available to answer our questions. They left us feeling confident in our decision to build with them. Notably, Natalie was remarkably easy to work with and has such a welcoming personality. It was refreshing and enjoyable to work with her (especially after some less-than-stellar agents we've worked with in the past). After we were moved in, she checked in multiple times and when I reached out to her with some neighborhood questions, she responded immediately. Her customer service is unmatched. And Richie, Maleno's foreman extraordinaire, is easily one of the most accommodating and helpful people I've ever met. Despite obviously being in high-demand with all of the construction projects he's overseeing across Erie County, he's never abrupt, rushed or anything less than generous when working on any project (small or large). There are not enough hours in the day for how above and beyond he goes, but he manages.

aimee was incredible to work with. she helped us buy a home from 2000 miles away, over the span of…read morenearly 6 months. we'd find houses that peaked our interest, and aimee would follow up right away with more info, from mls listings to listing agent calls to virtual walk throughs. the home my husband fell in love and the one we ended up buying was a va reo home. apparently these purchases can be notoriously complicated. we had no experience with such a purchase, and i'm not sure if aimee did either, but aimee was patient and meticulous throughout the whole months long closing process. buying a foreclosure that we hope to make into our own was a bit frightening, but with aimee's attention to detail and clear communication skills, we knew we were making a good decision. we have made several real estate transactions with the help of several different realtors; aimee has definitely been one of the best we've had the pleasure to work with!

Laura is very easy to get in contact with and always responds quickly. She works hard, takes pride…read morein her work, and is very accommodating and conscientious. You may pay a little more upfront for the initial deep clean, but after that the regular cleanings are much more affordable. She definitely does it right the first time, and it shows in the quality of her work.

From the owner: At Gregory cleaning service we are for hire in Venango county and surrounding areas. Locally owned…read moreand operated. We offer multiple cleaning services from moving, deep clean, light housekeeping and more to fit your needs for your home or office needs. We offer one-time services and routine services. Two options to pay with a lump sum or low monthly payments available. We offer discount throughout the year. We are fully insured!

On time and very courteous. We have used them several times and they always give great service.read more

I LOVE these people. They have always gone at least one step, if not a dozen, beyond what I've…read moreasked them to do. I think their guys are wonderful.

Rick and the other guy (I believe Zach!?) were amazing to work with. We called at around 5 pm…read moreneeding help because we had a funeral the next day and they were onsite by 6pm. They explained everything they were doing (because I had questions!) and made the process very easy. We had a bad smoke smell throughout the funeral home and now it smells better than ever. I would highly recommend your services to anyone in need. Thank you

This company is extremely reliable and goes above and beyond. Tim was super fast and easy to work…read morewith. We needed to dry out our cupboards after some water leaking and he made sure it happened right away. He coordinated with other companies to inspect the HVAC and electricity immediately. Most professional service representative I've met.

James was very prompt in returning my call and scheduling me for an inspection. He explained the…read moreprocess. He thoroughly inspected my home and sent me a detailed report with clear photographs and notes. This report will be so helpful in prioritizing the work and scheduling contractors in the future. I am grateful for James' knowledge and help with my home inspection. I highly recommend him. Affordable and well worth the money and time spent today. Thank you, James!