I've been to this salon before and had a decent experience, but after today, I strongly advise: avoid at all costs. I wish I had read the reviews about their stylist, Olga, beforehand--unfortunately, I didn't. I came in with over $1,500 worth of premium hair extensions (22-24 inches) and requested 25-30 sandwiches to be installed for a long, layered look. What should have been a straightforward service turned into a two-hour ordeal where it was clear that Olga had no understanding of proper placement. Not only did she ignore my request, but she also chopped my extensions into a much shorter, uneven cut. The result is a flat, lifeless style that looks like the worst haircut I've ever had. As someone with nearly 20 years of experience wearing hair extensions, this is hands down the most unprofessional service I've encountered. While the salon offered to have someone call me and attempt a fix, when I asked how they planned to remedy the overcutting of such expensive hair, there was no solution. I walked out $385 poorer and with hair that is barely longer than my natural length. I've included a picture on my google review in case you're interested in HOW BAD it really was. (with my face blurred due to the tears this caused) so you can see the damage for yourself. I will never return to this salon. read more

I highly recommend booking with Olga for a wash/dry/style or haircut. I visit Olga every single week for her incredible head massage during my hair wash. Her hands are firm and strong, and you will not find anyone else with this kind of talent. In my opinion, she's better than any massage professional. read more

Guysssss if you're reading my review thanks and I wanted to do a second review here on Yelp because my girl Rebecca is awesomeeeeee. Seriously check out my hair! This is my second time going to her! Here's my first review if you wanted to follow along https://goo.gl/maps/5yCFtAWQ5SEKCx2w8. You can also find it in is.Salon's review. You gotta understand, I'm asian. My hair is black, and bleaching it without it getting dry (dry sucks. boo!) is harddddd. I searched high and low, and honestly my hair is still as soft as before my hair was dyed except maybe a little drier cause come on (bleach! Hello!) nothing a mask won't fix up though AND the balayage is sickkkkkkkkk. Go check out her instagram @hair.by.rebeccac to see if she can also get the hair of your dreams. I'm thinking of going lighter and I think my stylist can handle it can yours? Sorry I also had some coffee, so my reviews a little excited Have a wonderful day you beautiful peeps! Go get you some pretty hair. P.S. this is definitely not a paid review. But tell her she's amazing when you see her cause she is and I wanna spread the love! read more

Is Salon - Weirdly enough in this light it looks darker. My hair is longer here. - Hair Salons Near Me - Vancouver, British Columbia

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Brittany is a treasure she is so talented and always provided the best experience at the salon. She always gave me exactly what I wanted and more, always exceeded my expectations! read more

I went only for a consultation for extensions. The stylist, Kanako, was very kind and thorough. I got some pricing for Bellami hair, 16 inch, dark brown. She quoted $419 plus tax. I asked kanako is there was a mark-up on the hair. She didn't seem sure at all. She just said these are the prices the salon tells her. She showed me the salon list... yup, $419. The next day I went to another salon, was quoted, and paid, only $323 ( including tax) for the exact same Bellami hair, 16 inch, dark brown. The only explanation I can think of is that is salon marks up the hair significantly. I don't know if $323 is a marked up price or not but obviously, I went with the better price. The 2 stars are for the location and the staff seemed very professional, but apart from that, I won't be taking my business there due to the inflated price for hair. read more

Is Salon - Quote from is salon - Hair Salons Near Me - Vancouver, British Columbia

Very welcoming as soon as you pass the threshold! They always take my coat and offer me a beverage from the jump! My stylist Debra is the only person I will see now! Thank god I found this salon read more

Is Salon - The subtle purple balayage - Hair Salons Near Me - Vancouver, British Columbia

I came here to fix my hair colour that a previous salon had done ( it was so ugly and blonde!) I got recommended to Lyla from my girlfriends that go to her. I came in a month before for a consultation we talked about what I wanted. Than I booked an appoint. a month later. OOMG she did such a good job! She completely fixed my disgusting damaged blonde hair, she turned me into a beautiful brunette and put great treatment in my hair. Lyla is sooo beautiful ! She is soooo nice and friendly. We talked the whole time, she was so nice and kept asking if i wanted anything to drink although i had an iced coffee with me! Everything she was doing to my hair she would explain! I AM SOOO HAPPY that i found Lyla! I will always be coming back to her. I also love how the salon carries the best hair products like : KEVIN MURPHY, DAVINES etc. Lyla you are amazing! read more

Karly is THE best. I actually moved hair salons to follow her because she is truly one of a kind. Karly takes the time to evaluate your hair, and ensures your expectations are exceeded. I've been seeing Karly for many years now, and my hair has never been healthier and the exact colour I have always wanted. Karly also gets to know you and has an amazing sense of humour. IS Salon is such an inviting hair salon, always extremely clean, and they take great pride in what they do! read more

I came here last year to get a full dye and trim. I had Cindy who was super friendly and super knowledgeable. She answered all my questions and helped me with making my decision on how dark of red I wanted to dye my hair. Would recommend 100% read more

Jessica Stotts is my hairstylist at this salon and she is a magician! I have very thick Asian black hair, and she transforms it into a beautiful and manageable style that grows out beautifully everytime. I had her add purple and blue recently and my hair has never looked better. She is the best colourist I've ever had. Can't recommend Jess enough! The salon is really easy going and everyone seems very kind. Good vibes all around! read more

I went to the salon today to do a balayage with Kat and I'm super happy, I have a super natural blonde and I'm really grateful to her for the patience she had with me since I have a lot of hair. This place is highly recommended and Kat is super professional and friendly! read more

Just a overpriced salon.. I was go there to get charged 260+ to get little touch up at the crown. Very light at the top and dark at bottom. Also mention, my hair a streak gap between light and dark. Don't waste your money. Go somewhere else read more

Got an amazing cut with Sarah! She knew exactly what to do with my challenging, coarse hair and I'm extremely happy with how it looks. Will definitely be back in a few months. read more

I LOVE MALISSA she is my hair guru from IS.Salon. I moved to the lover mainland 7 years ago. Finding a new hairstyles, was very difficult. I've tried some of my friends recommendations, some were OK, some were too expensive, some were just plain BAD. Nobody I fell inlove with! Before moving to the lower mainland, I went to the same person for 10 years and she was fabulous, I only trusted her with my hair. But since my visit back home to Winnipeg was only once or twice a year, my hair was starting to need some love. I realized with all this rain my hair needed more frequent love. Thank goodness for people who write reviews!! I started google salons (I Know, CRAZY RIGHT!!) I was desperate what can I say. And I kept reading about this girl (Malissa) who spells her name with an "A". So I took my chance and booked an appointment. I loved my first cut and colour with her, and I had so many complements!! To me what makes a really good haircut and colour is how is grows out... I loved it even more.. my hair kept growing into different styles I just loved it. She also gives free bang trimming which I took advantage of. I also found her pricing very reasonable. and not too pushy with products. The salon it self it great and big lots of stylist, great products. read more

Yep, hair magic. I am hooked, is. Salon (and Malissa) have my undying loyalty. Went back for another cut/style (months longer than I should have waited, man I was looking shaggy) and with a few deft flicks of the wrist, Malissa once again transformed me. I swear I hardly saw her cut anything, but the difference was dramatic. I have never been so happy with a hair stylist in my life, I absolutely love my hair now. And while she was working, she cheerfully explained more awesome science-y stuff about products and hair follicles and different methods of styling, cutting, etc and why/how they work. Never lecturing, just helpful tips and tricks (and the all important 'WHY it works') to keep my hair looking lovely at home. Science, it works! The rest of the staff was super nice and friendly, and I find myself liking the space more with each visit (warm wood floor, big sunny windows). If the complimentary wine isn't your style, they have some nice teas and coffee to perk up your day. Additionally, they have a solid selection of high end salon products (Orofluido, the Moroccan Oil line, etc) Not for the faint of wallet, but oh-so-worth-it! My hair has never been this healthy or looked so good for so long. Keeping my fingers crossed that Malissa and is. Salon are around for a long time to come! read more

Malissa disappeared from Bangtown and I was sad! But hooray we had found one another again at Is. Salon in Yaletown. So, Yaletown may not be my regular haunt, but her prices are the same and this modern salon was friendly and welcoming. Don't be afraid, its not too fancy-shmancy! But really, this review is for Malissa. She is an amazing stylist because she listens, is thorough and actually cares about you leaving with a result that you are happy with that also looks good. She really took the time to do all the extra little things to bring my hair back to life and the maximise the life of the cut and color. She also offered free bang trims between visits. She recommended some great product (but not in the "I-just-want-you-to-buy-some-extra-crap" kind of way) and gave me some great info on the products she used on my hair through the visit. Plus, she's just a cool girl and a good conversationalist. The complimentary wine didn't hurt either. My hair feels amazing. Check her out, she's killer. read more

Loved my visit! I'm from SF, came up to Vancouver to visit my boyfriend's family. I've needed a haircut for forever, but kept procrastinating. Found this place online and went for it! Kelsey gave me an awesome haircut and hair treatment all while keeping me entertained with conversation! My hair is unruly and I left looking amazing! Seriously!!! Also, Justin at the front is friendly and accommodating. The salon is clean, located in a great area and the price is very appropriate ($70 CAD). Will be going back to Kelsey for sure! read more

Great salon. Nichelle is super informative and sweet. For the first time in a long time I left feeling great about my hair. I've been looking for an awesome stylist who knows their stuff and cares and who is TALENTED. Nichelle has it all. I almost don't want to tell many people but she certainly deserves the credit. So here I am. read more

I love Becky! I have been coming to her for a few years, and every time I come in I leave with exactly what I want but even more awesome! I had been going to Moods before this but my beloved hairstylist moved so I'd been searching - it was a long and tedious search filled with brassy highlights, meh haircuts and wasted dollars. Whether I come in with a pic of what I want or arrive hungover and rather vague she listens and manages to figure out what I'm looking for and to do it perfectly. It's also a huge plus that she's super nice and remembers who you are, what you do etc. so you can have a conversation. But, she doesn't talk your ear off if you're trying to read a magazine either, so I can read up on Kanye and Kim without interruptions. I went in on Saturday and left with the nicest caramel highlights and straightened style, it prompted me to write this long overdue review. read more

Is.Salon is a fantastic salon in Yaletown and of all the times I've been here I've left happy. But before I go any further, I just want to note that I've only come here to get my hair styled for events (no cuts, no dyes) as I have a hairdresser that has been cutting my hair since I was 12 (I'm 26). Anyways, I use Silvana and she is VERY good at what she does. People always compliment my hair when I get styled by her and for the price ($40~ for styling) it is not bad at all. I use to frequent another "salon" because it was a little cheaper but I couldn't get over the fact that I'd be craving fresh hair by the end of it because they would use SO much hairspray. And it is sticky too!! Silvana knows when to stop, uses quality products and even gave me a few tips when I'm styling my hair at home. She saved my hair knock life probs. LOVE the space, prices are little more but you're paying for quality..and well I guess YT rent as well :p . Great quality products like I've mentioned (Kevin Murphy..HOLLA!!) and friendly people. Other stylists I've heard great things about are Malissa and Erin as well. I will say though, after reading some of your experiences with Allison...YIKES! read more

I came here because I received a 50% off card to see Sylvana. I decided to get a hair cut as I will be going on mat leave very soon and imagine won't have time later on... When I was greeted by Sylvana, she was super friendly and actually quite hilarious. We chatted the entire time and she kept me entertained. The wash was good, I always love a good head massage... She then went to town on my hair, chop chop, cut cut, about an inch or so... then she styled it and I had fabulously bouncy hair. I will definitely see Sylvana again. She's great. read more

I was in Vancouver for a wedding and needed a new look. I booked an appointment with Cindy and she did an awesome job! My hair needed a lot of tlc. Upon arriving, she was so welcoming and made me feel at ease as soon as I stepped in. She listened to what I wanted, gave me her suggestions, and helped me with style that was suited for my face. I am an indecisive person and she was very patient with me. I love my hair! Thank you Cindy! read more

I just moved downtown and was in dire need of a new stylist. Its never easy finding someone who can transform the hair you have into the hair you desire! After finding is. salon online and reading the 5 star reviews Malissa had received it wasn't a hard sell. I booked in with her the every next day. The salon was simply stunning! The staff was charming and very kind. I wasn't the least bit nervous when Malissa sat me down in her chair with a glass of wine. Great listener! She was able to take me through the steps before plunging into a whole new do! Very gentle too. Before she started styling my hair she gave expert advice on the products she would use (no pushy sales, just as mentioned in prior reviews). Then she showed me step by step how I can re-create the look for myself. It wasn't too complicated either, and she even told me a quick version for those 10 min mornings! This was by far one of the best hair cuts Ive ever had, and not to mention well worth the price paid. Ill be sure to continue to see Malissa for many years to come!!! read more

On Sunday, I decided to get my hair done by Emily and wanted it done ASAP but they were booked. The receptionist was able to squeeze me in the next available spot with Emily on Tuesday. Was offered wine and magazines with the latest gossip. Enjoyed my time with Emily, absolutely amazing! Would definitely come back.. but will for sure book an appointment ahead of time! read more

I don't have much to maintain and this was more than I would normally spend on my hair however I wanted to treat myself. I had a wonderful experience and Cindy, my stylist was absolutely amazing. She took excellent care of me and I left there feeling like $1 million bucks. Thank you Cindy. I wish you all the best. read more

Came here in 2013 for a bachelorette party. They helped all four of us with four staff at the same time. Efficient. Friendly. Not pretentious. Lots of people can be helped at the same time as there is an abundance of chairs, but book in advance. My hair stayed "fresh" into the next morning after pre drinks, dinner, strippers, drinking, breakfast... read more

I came here after attempting a few salons and not getting the blonde colour I really wanted. I sat down with Inna and she really listened to what I wanted, asked questions and explained the process in detail. I felt like I was in very capable hands. After getting the colour I was imagining, she cut my hair and styled it in a way I absolutely love. I can't recommend her enough!! She is highly experienced with blonde hair and knows the boundaries your hair has before she even begins. Thank you sooo much Inna, I will be going to see you in the future. read more

Jorey @ IS is extremely talented with tape in hair extensions. She also gets the maximum amount in she can while looking totally natural and beautiful. (I want as thick as possible) The colour matching on my own hair is great and she is caring and listens to what I ask. Go there for your tapes and colour ladies! (And dudes) read more

Finally I found a fabulous stylists and a fabulous salon!! Lila is fantastic! She listens to what you want and does an amazing job. two words.....GO THERE!!! read more

This is the second time I have experienced this salon, and it was because their receptionist at their sister salon, the In. Salon up the street ended up booking me with someone who "is not trained to do men's cuts". Perhaps there may have been some confusion on the phone in what I wanted, but anyways. After being rescheduled an hour later to a different salon, my visit to the Is. Salon is probably the first time I've cried in public as an adult. First of all, the stylist they assigned, Josh, decided to take out a personal vendetta on me, and never failed to whack me in the face or leg with the extension cord of the buzzer, something that I've never experienced anywhere else as I generally find that most salons these days use cordless varieties. This was followed up with numerous small bruises on my scalp from the comb, which is not something I've ever experienced while cutting hair. The straw that broke the camel's back was receiving a "shampooing" without even a towel. I ended up with a completely soaked through shirt and shampoo in my eyes. If I was to be honest, it almost felt like that moment when someone is trying to pick a fight with you and you have nowhere to run. When I got home, I noticed an itch behind my ear and I realized that the "hairstylist" managed to draw blood. A further inspection showed a small gash between my right ear and scalp. Should I be a more litigious person I would be more than entitled to pursue this matter through a personal injury lawyer. I've never felt traumatized after getting a haircut but this has to be the first. I would give this salon and their sister salon 0 stars if I could. If you're going to consider getting a haircut here, may I recommend just going to London Drugs and buying a buzzer and doing it yourself? read more

I have been seeing Erin-Leigh at IS Salon since I moved to Vancouver 5 years ago and have never been disappointed. I was worried I would never find a stylist as good as the one I had in Victoria, but thankfully I was wrong. I have a LOT of hair and anways had trouble finding someone who could cut it properly (and thin it out), but Erin-Leigh has always done a fabulous job with the cut and colour. She is great at offering ideas and suggestions for trying something new and is very good at listening to what I want and always makes sure I am happy with the results. It is so obvious that she has a natural eye and talent for hair styling and loves what she does! I regularly have people comment on my hair stop me on the street to ask me where I get my hair done. And the best part is that Erin-Leigh is so easy-going and fun and makes me feel like i'm visiting with a friend. Go and see her! http://issalon.ca/staff/erin-leigh-schroeder/30901/ read more

I have been coming to Erin at Is salon for years now. I first got referred to her by an acquaintance who's hair always looked amazing. After my first appointment I knew my search for the perfect hairdresser was over. I've gone from bleach blonde to the darkest brown and it always turned out beautiful. I have had every type of hair extensions, from tape-ins, to weaves, to fusion, and even clip ins. I would always get complimented by strangers on how good my hair looked, and they were always shocked to hear it was extensions. For anyone considering extensions, this is the best salon in Vancouver to have them done. I have always been treated very well by everyone at the salon. If Erin is ever not available (only because I call the day before for an emergency appointment) she makes sure that someone else at the salon will take care of me. Everyone at Is salon is extremely talented, and when you leave you can tell that your hair has been styled by a real professional. For a salon in the downtown core, and the quality of work that you are guaranteed, I am surprised they don't charge more because they could easily get away with it. Thank you Erin and everyone else at Is salon for making my hair long, beautiful and healthy! read more

I've been going to Debra for four years and I absolutely love her, she knows hair! Being in your 20s sometimes your unsure of what you want but you know you want something done, she'll help you and is always honest about it even if it's a new haircut and style,?I've never left there unhappy with the work done by her! I highly recommend her read more

I've been going to IS Salon for a number of years now. I love the location, I love the ambience and I love my stylist - ERIN LEIGH!!! She is upbeat and always ready to help you feel and look great. I've recently had some hair trouble and she has helped me get my hair back to where it should be...beautiful! What I really appreciate is the fact that she listens to what you want, and then explains how your hair will look, feel, respond, to whatever you want done with your hair. I look forward to seeing her for the years to come and absolutely wouldn't hesitate to recommend her. As for the salon itself; I love it. There's always characters in there, which entertains me, the music volume & type is always appropriately set and they have a great selection of hair products. It's not the most inexpensive visits, however, worth it. If you take the plunge to go to a new salon and need a stylist - see Erin Leigh. You won't regret it....I know I haven't. Enjoy! read more

I've been seeing Malissa for a little over a year now. I can't express how glad I am that I've finally found her. I am not good at making decisions, but I go to Malissa and I tell her what I'm thinking of and she understands exactly what it is that I need and translates it into my hair. I like "unusual" styles (for someone in a formal line of work) but when I started seeing her I was afraid of daring. Now we know each other enough and I know we can do whatever we dream of. I am so happy with my hair and myself. Thank you so much, Malissa, you're the best!! read more

been seeing Chris for years and followed him down to this new salon in Yaletown. the atmosphere is great, comfortable and the staff go above and beyond. I highly recommend Chris M. read more

So since I moved back to Vancouver in November I have been somewhat of a stylist whore. I have been using a lot of the groupon and living social deals to scope out some if the stylists here. I live in yaletown so I like to try out spots near home. I ended up buying one for this salon and super excited about it! It was one that was for Allison. Salon itself looked fab...super busy..edgy stylists...I mean who wants a stylist that has shit hair?! It's like having a trainer whose obese! Represent your craft! But Allison must have been having a bad hair day or just needed to brush her extensions. Anyhow, my experience wasn't close to what I was expecting at all. From the get go I felt rushed and just not relaxed. Especially when she was washing my hair, super rough, heavy hands! Definitely not a trait a stylist should have! I usually enjoy this part of getting my hair done....the massage the warm water...relaxation! Sooo far from it! Next the cut, I showed her pics of how my hair use to look like and thought k..shampooing and massage not your forte...I'm sure cutting skills are...wrong again! Snip here snip there and she was already blow drying my hair! Ummm...was it done already?! After she showed me the back I told her she could have gone.shorter...about three times! She then said that if i wanted to go any shorter she would have to shave it. Ohh hell naw... Awful awful! Clearly with my previous cuts shaving was not part of the game plan. Then she asked if I had ever thought of shaving the one side if my head look...at one point she even suggested how great extensions would look on the sides. I sport a basic inverted bob and no extensions soooo not an option. Once I got home I asked the husband what he thought, his response "I thought you got a haircut?' 'nuff said! Nonetheless, im sure Allison would be a great chic to have a beer with at a bar or something but professional salon etiquette not so much. I gave the stylist the one star but I could see myself coming back to the salon but just with a different stylist. read more

I was very unhappy with the service I received here. While most of the stylists are relatively friendly, the end product I received and the overall customer service was poor. I have spent thousands of dollars in the past year on having my hair cut and colored here, as well as having weave extensions put in. For what I have paid, the end result has been rather disappointing. And what really gets me is when more than a few times, I have had an issue with my weave only lasting 3 to 4 weeks as opposed to 4 to 6. My last experience here involved receiving faulty hair. I purchased it from their salon (they order it from another place) for nearly $300. Within the second week of having the hair in, it felt like straw. It was dry and frizzy and would no longer style. I took good care of the hair, used salon products only on it, etc. and had to get it redone somewhere else. I went back and showed them it to which they tried to say it must have been me, yet when I got my hair redone by another salon, I never had the same problem and I even paid a LOT less. I gave them back the ratty hair and they said they would call me within a couple days to let me know if the manufacturer would refund it, but they never called. I felt like they did not care enough about their client (especially one who has spent thousands at their salon) so that was it for me. I wanted to give my business to this salon as I did enjoy a couple of the stylists there, but I will never go back there after the poor customer service. read more

This new salon has a great decor and the team is ready to go above and beyond to make sure you leave happy. Check it out!

I had the exact same experience that Shannon H. did with Allison at IS Salon. I had purchased the same REDPOCKET DEAL, and was informed as she was when I arrived that there was a $10 extra charge for long hair. The deal clearly does NOT state this. Allison is ripping people off by charging this extra fee, and then the $9 "taxes" is obviously inflated as I am pretty sure that tax on $39 does not come out to $9! She was unpleasant to deal with, rough with my hair and pushing my head around, and even after I explained exactly what I wanted, she gave me a completely different cut. I was extremely unhappy with my experience and would never go back to Allison at IS salon. I would suggest no one else does either! The only reason that I am even giving this 1 star is that the system requires it - in my opinion this experince rates no stars! read more