I have consistently had bad experiences. Today, my side Caesar salad was just a bunch of lettuce and dressing. That's it.... just lettuce. Why do we keep ordering? Close to work and they deliver. I think I'll stick with Italian Pie. Never, ever an issue. read more

Almost 15 years ago, would eat/order out from this location at least twice per week. Had not been back in almost 5 years since level of food and service had declined so much. Decided to try again recently. Waited inside door for 5 minutes without being acknowledged staring at about 20 boxes ready for the trash stashed inside door( should have taken that hint). Female cook walked past us heading to parking lot with unlit cigarette in her fingers and stated a server would be with us soon (2nd hint). Finally sat ourselves and the irritated waitress walked up with a horrible smell of cigarette covered by perfume(3rd). The bowl of lettuce with 3 pieces of sliced chicken not impressive. Poor management allows this type of environment. read more

The wood fire trailer roped me in thinking the store does wood fire pizza. Dough/pizza was/is equivalent to maybe Pizza Hut. Fooled once thinking wood fired, won't be fooled again. read more

We had the Muffaletta pizza to share. And asked to please make sure our food didn't come in contact with shrimp, do to an allergy. The pizza was delicious but unfortunately my wifes allergy started to react as we were driving off. My guess is, the chef sliced our pizza with the same cutter used on other seafood pizzas. Won't go back. read more

Ordered an artichoke pizza for take out and payed extra for extra feta cheese, they put barely any at all, while other locations put more than what they did without paying for extra. Honestly felt ripped off. Go to the hammond or mandeville location if you can as it is much better service and quality. read more

I got the sun dried tomato pizza and it was dry & bland. I also go the shrimp crawfish garlic pizza and it had an odd sweet flavor to it but was also bland at the same time. I still ate a couple pieces but only because of the amount of money I spent!! Would not recommend. read more

About as good as you're gonna get on the Northshore. They have a very good Restaurant Mgmr. Fast delivery!

This is my second favorite pizza place on the Northshore but the one we go to the most. The pizza is 99% fabulous, only every once in a while it's "not as good as usual" which usually means the crust is too doughy. They have lots of topping choices. The sandwiches are good too (on yummy pizza dough bread), especially the roasted eggplant with red pepper mayo. I am addicted to the spinach salad (spinach, feta, dried tomatoes, diced fresh tomatoes, mushrooms and red onions with a raspberry vinaigrette.) The ceasar salad is just okay, the ranch style gluey dressing kind.) I've never tried the pasta but the appetizers are pretty good too. They also serve wine and beer (and have a full bar, I think.) It's a versatile place- good family place or date night or work lunch. read more

I ordered from here for delivery. I ordered spaghetti and meatballs, which indicated that it came with cheese and a salad. They not only forgot my salad, but there was no cheese. When I called them to ask why it was not complete, they said oh sorry the driver forgot the salad and we don't put cheese on it because most people don't like it. Well then take it off your menu, because it was basically tomato paste, noodles and two meatballs with no flavor. Also, my co-worker ordered the California club that indicated it had avocado on it. There was none to be found. Will never eat here again. Huge disappointment. read more

Made an order for pick-up when I was in the area for business. I had a small muffuletta pizza and a slice of tiramisu. Ordered on the road and it was ready when I arrived about 15-20 minutes later. I assume the owner/manager was there as he seemed to know everyone by name, very personable, also pretty sure he took my phone order. Female bartender is who I picked up my to-go order from, very nice, but the owner/manager guy must have heard that I was picking up and came out and thanked me personally. "Hey Gene, your pizza should be right out. Thank you for coming in tonight." Almost made me feel like I knew the guy. Food was piping hot, pizza was unique and delicious. Tiramisu was good, tasted like a pre-made deal but acceptable to me as I came for pizza, and the pizza was the real star. Will definitely be back next time I'm in town. The Yelp! cash back is just the cherry on top. read more

Hmmm....visiting friend on Northshore... desire food before we head back across the bridge. Walk in...totally empty...one table with 2 adults and 2 children...that's it. One waitress sitting in booth...doesn't acknowledge us...another comes out of kitchen delivers pizza to one and only table.. walks by us and returns to kitchen...no hello...no I'll be right with you...NOTHING!!! We left...now we see why you are empty... sheesh. read more

Love everything I've ever ordered here. Pizza is my favorite though...always fresh and you can never go wrong with pizza!!

Visited for dinner on Wednesday, December 9th. Had absolute excellent service...the gentlemen was very friendly and had a great attitude. He was attentive and prompt! The food was also fantastic I ordered the chicken caesar sandwich and my boyfriend ordered a pizza with pepperoni sand jalapeños! We both would highly recommend this restraunt to all of our friends and family! read more

A North Shore friend picked this restaurant for lunch. I read the reviews before going and was ready to stop for lunch after lunch. When we went in around noon, it was empty...like "ghost town why are there so many employees and no customers here" empty, but by the time we left around 1ish, it was pretty crowded. The waitstaff was prompt and brought menus and drinks. I ordered iced tea and was offered unsweet, sweet, or half-and-half, which I thought was genius, so I ordered that. It was pretty good but still super sweet, so I hate to think of how sweet the sweet tea was. Both of my friends ordered a large salad with chicken but I wanted a wrap. I asked the waiter for a recommendation between the philly and the chicken pesto lavash. Without hesitating, he recommended the philly so I went with it and upgraded my side chips to a side caesar salad. The food didn't take long but didn't come out so fast that I wondered if it had been sitting on a counter all morning just waiting to go! The food wasn't horrible but I wasn't impressed either. The salads were large and had what looked like a good dose of grilled chicken on top. It was sliced white meat; the salads also came out with a generous slice of cheese bread. My gluten-free friend gave this to me, and it was cold and kind of hard, but it was moderately good and I ate it. My philly cheesesteak is where things went kind of wrong. It was a good size but kind of bland and tablespoons of oil leaked out the bottom! The caesar salad was ho-hum and came with bland food-service mini croutons but at least the lettuce was fresh and the dressing was on the side which I appreciated. I will say that the service was amazing. Drinks were refilled timely, the check brought at a reasonable time after we finished eating, to-go cups were brought with a handwritten note of each drink was on the outside, and the waiter boxed our left-overs, labeled the boxes and bagged everything up for us! He was great and not cloying, but not too distant either. I would give this place another shot because the service was so good and the food was at least fresh. Next time I'll try the lavash wrap. read more

Very rude service today at the Covington location, Dec 6 around 1:30-2:00. I went to pick up lunch for our Drs. Office and the waitress who brought out my food wouldn't give me a bag. She said she'll get you one, referring to the girl I was paying at the time. After I paid she went and got bags and threw them on the counter and said here you go. I would have appreciated better customer service! She also forgot some of our food and although I paid for it, she blamed her forgetfulness on my coworker that called and placed our order. I won't be back to spend my money there. read more

Alright I'm hard on this place Bc there's always one server for the whole restaurant so service is slower but the one waiter is wonderful. The food is great. Just know you'll wait 5 minutes to be spoken to once seated and that it's going to be slower service but that the food will make up for it and the waiters sincerity. I love the Mediterranean salad and spinach and artichoke pizza read more

Tried the Isabella Calzone and pizza marguerite and an itlalian salad. Our waitress was very attentive and sweet. Salad was very fresh and dressing very good. Calzone was excellent and the pizza was too. Would come back for sure. read more

We stopped here on our way from Houston to Gulf Shores. We weren't sure about this place as we had just stumbled on it. We were pleasantly surprised. The pizza was delicious. Although the waiter got my order wrong, I still really liked the pizza he brought me. The portions are large and the food fresh. We enjoyed the service (minus the hiccup on my order) and the food. We will stop here whenever we are on the road. read more

And old time favorite, their pizza and calzones oh so yummy and plentiful, not to mention their salads! Had my 1St lunch date here with the love of my life about 4 years ago today! We always return for the food and the memory!! read more

Do not order take out unless you don't care how long it takes. One and a half hours and still waiting. If they don't want to deliver, they should just say so. This is ridiculous and not good business. Just arrived. Wouldn't you know, it's cold. Plus, ordered a large shrimp and pesto pizza that had, all of, 5 shrimp on it. Way to go Isabella's. read more

I have been here several times and have had a great experience. Service has been great as well as the food. Yesterday my wife used a free pizza voucher and redeemed it. When I got home she said that she has been throwing up from the bad crawfish on the pizza. I smelled it and tasted it. I had to spit it out it was bad . I called the restaurant and the lady that answered stated she was the manager. She stated yeah I know who you are you are the one that got the free pizza. Wow is all I can say. I was just calling to inform her that they need to check their crawfish and their kitchen. She did not apologize nor seemed to concerned. I did not call to complain to get anything free nor get anything out of it. Yes this was a free pizza . But I have been here several times and until this incident I did plan on continuing. Me being a business owner my staff would have asked for my number and I would have gotten a call from the owner clarifying that he addressed the issue. Business must be booming since no care was addressed. Well you will not get my business nor my 185 employees business. Yes a company email is going out to my 185 employees. read more

I had the spaghetti and meatballs for lunch today. What I wasn't expecting was such a great portion! My Caesar salad took up the entire to go box and then the spaghetti was in another to go box. The Caesar dressing is so good, I think I could eat that by itself if it wouldn't make me sick to do so haha. I wish the salad was cut a little bit smaller, they slice the Romaine but it's not chopped. I guess that would make it a chopped salad at that point, and I must say that if I didn't have 5 shots of Novocain this morning, I may have been able to eat it better. :P Spaghetti was actually better than what I make and it's hard to do that. Will DEFINITELY be back. :) And thank you for the drawings on my to go box, they made me smile. read more

Love this place! Service is always friendly and the food is top notch. Our waiter even remembered our preferred sodas when we came back the second time. I've never had anyone remember that I don't take ice in my soda, not even at restaurants that I personally worked at. read more

Walked in, 4 of us stood in the middle of the restaurant for 5 minutes, decided to seat ourselves at a dirty table (no clean available), waited 3 minutes, had waitress walk up to table next to ours then walk in the back. So My wife and I gathered the kids and walked out. During that whole time not 1 of the 5 people we saw acknowledged we were there; not even a "hello, be with you when we can." Poor customer service practice for a restaurant. read more

We ordered a pizza and chicken wings with blue cheese and ranch on the side for delivery. The delivery was 25 mins late, pizza was cold and no dressing on the side. It wasn't our first time eating at this restaurant or having food delivered but it will be our last time. read more

Tried this little place based on yelp reviews as we were traveling home from Florida. It was a great choice. We had two pizzas and three pastas between us. I actually never tried the pizza, but my sons both enjoyed it and one said crust was a little too thin (don't think that's possible, but there you go). I had the shrimp alfredo and it was wonderful. The cream sauce was different than I expected...was very thick, a little spicy (and I mean just more than the usual cream) and so flavorful. There was the perfect ratio of sauce to shrimp to noodles--I never had a naked noodle and had shrimp left over. Husband had the sausage and green pepper pasta which he loved. Daughter had spaghetti and meatball--she raved about the meatball but she had lots of sauce leftover so I'm not sure she liked it as it was a little chunky. All cleaned their plates. If you go, definitely suggest trying the mediterranean hummus plate...the hummus was flavorful and thick but the sides on the plate were beautiful and tasty (sundried tomatoes, roasted garlic, sliced tomato, sliced cucumber, olives and feta is what I remember). We also had the fried cheese which my youngest devoured. Recommend this place if you're a local. If you're traveling through like we were, you have to look for it from the road..it's sort of tucked back off the main highway. read more

The food and service is excellent. It took a little while waiting on our pizza but it was worth it. We went for kids night on Wednesday and kids eat free. We will certainly be back again. read more

When we walked in at 6PM, there was only one table taken and there was no food smell. It smelled like cleaner. We found that odd. Our server was playing on her phone when we needed drink refills. The gourmet pizza was good, but the pepperoni pizza was just okay. I had a Groupon and gave it to the server with my credit card. She went to the back, came out and said that we couldn't use it because the machine was broken. We had to pay full price. She lied and said that the manager said that we couldn't use it. I found out later that there was no manager there. We won't be going back to this restaurant because there are other pizza places that are just as good or better. read more

I have stopped ordering from Isabella's. I just feel I have been burnt to many times. Very inconsistent product. Sometime very good, sometimes awful. Same salad ordered came in many different sizes. Calls to the manager produced some weak excused " well sometimes different people are making the salads".What? read more

My recent negative review received an apology and gift certificate from the owner. My friend and I went back to lunch today. We said nothing regarding our previous visit to our excellent waitress, Rebecca. Our retry of the Tuscan chicken panini met with superb results. They were excellent! I couldn't have made them better myself. When the owner saw my gift certificate, he introduced himself. It seems he took my former review to heart and had a productive meeting with his staff. The results speak for themselves. My faith has been restored for the time being. Let's see if the quality and consistency remain. read more

We ordered pizza for delivery tonight NEVER AGAIN. 1 hour and 45 min., a lie from the store that they could not deliver because our street was flooded, a trip to the store with two children and then no apologies and even a combative employee on the line at the 190 store-- They finally delivered a old and cold pizza. No apology and I still had to pay for the disgusting pizza. I will be cancelling the check and will NEVER again order or eat at any of these locations. I will also tell everyone I come into contact with that these people do not care about their customers or their product. read more

What a waste of time and money. Went on a Saturday afternoon. First time customers. Place was dirty. Only had two tables with customers. Sat in a booth that was greay. menus were dirty. Should have walked out then. Then they bring two sets of silverware with dried food on them. So I get up to go ans ask one of the 4 people standing arouond doing nothing for silverware. Big guy somes over to the talbe with new sivlerware and proceeds to handle them with his fingers trying to find a clean one to give us. Does he not know you are not supposed to put your grimey hands on forks where people have to put in their mouths? Ordered spinach calzones. Came out nearly burnt and when I cut into it the first thing I see is rolled up chicken cold cuts. Gross. Then anther couple came in and were ignored. All while one employee say in a booth playing on his tablet computer for over 30 mins. Finally the man got up and went to the counter and ordered his food. Where is the manager or owner of this place. Is he blind? Never be back. read more