The in person experience was very good. Dr. Brown removed a toenail for me, explained care…read moreinstructions, pain medications etc. The follow up (my questions and concerns) through email/messaging/portal over the next day or two did not go so well. My questions were not responded to at all. I had to reach out to a friend (former nurse) for advice that I promptly followed. The in person follow up a week and a half later was also very good in talking about continued care and expectations for when the toenail would grow back.

Excellent care. Follow ups with diabetic foot problem. Dr Brown and staff are wonderfull…read more Stay in touch, thru all test and care. Excellent care. Thank you.

Dr. MELISSA HILL! I can't speak to the other doctors at this location, but I've seen her 3x and…read moreshe's FABULOUS. I really USE Yelp reviews and read them carefully because I really want to know WHY you like a doctor (it is just cuz you think he has "dreamy blue eyes" or is it more?) SO...HERE'S WHY I LIKE DR HILL: 1. I'm 67, fit, active -- walker, runner (not "serious" -- walk/run 2-3 miles 4-6x a week -- swimmer in summer and Fuel Fitness). I have hard plastic orthotics that I've worn for THIRTY YEARS. I assumed, when I first visited Dr. Hill, that my feet have changed over the past 30 (!) years and the orthotics would need to be replaced (not cheap, totally necessary). In other words, 30-yr old orthotics were an engraved invitation to "sell me" new orthotics. Dr. Hill held them to the bottom of my feet and said "well, these still look fine..." I'm not an untrusting person -- but THAT inspired trust! 2. She is a real "problem solver." She doesn't just reach up to her mental shelf and pull off a pre-formulated answer. She really listens and THINKS. And she's very clear, plain-spoken and practical. I have spent $2500 out of pocket (after insurance payments) trying to find out what is causing pain in my right ankle and base of my toes on right foot. 3 x-rays. 3 visits to EmergeOrtho (I could write an essay -- but let me just say I will NEVER EVER return to them -- waste of money. One doctor would contradict the next!) Visited Duke Sports -- and 3 Physical Therapy visits, who said it was tendonitis and only PT exercises would help, over a long time. Exercises DID seem to help -- but still definitely "something not right" and I've been scared to run and scared to do a lot of walking for fear I might cause some kind of real damage. 3. Dr. Hill heard my tale...took xrays. Said "I think what's going on here is complex." Said legs are likely aching due to: 1. my venous insufficiency (wear those compressions socks!). 2. Looks like I don't put the normal amount of pressure on my big toe -- causing the 2 next to it to be bearing more -- getting sore. 3. The two toes next to my big toe slant a bit towards the bit toe. Narrows the gap between the bones on both those toes, possibly somewhat pinching all the things that run between those bones. Said the hard plastic orthotics can sometimes cause an issue -- so go to a store and buy some insoles with heel cups (those were $10 -- so NOT a huge expense). Said to be better about wearing compression sock. When I said "so...why does the middle toe on my right foot stick up like that when I try to curl my toes? Still doing that after a year -- what's causing it?" She said "I have no idea. See? No b.s. -- Just one more reason why I like her. :-)

Dr Hill permanently ruined my toenails with a simple ingrown toenail procedure. When I went to a…read moredifferent podiatrist to have him fix what she had done, he said she used a technique from the fifties on my toes. On top of that, she did the procedure to both toenails, even though only one needed the work. Why? Perhaps because she is a sadist. That was the vibe I was getting. Incredibly rude, dedicated to my pain. She shouldn't be a doctor.