Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

This is my 3rd visit to see Dr. Cook. Once for surgery, twice for follow up. His office is…read moreconveniently located off 15/501 in Durham in the Home Depot plaza right next to Moe's...not to be confused with Mohs. His office staff is outstanding. Friendly and professional. Dr. Cook is in demand as there are always patients waiting to see him but they tell you right up front about this and they keep the process moving right along. The waiting area is spacious and comfortable and they bring in muffins and bagels every morning to make the wait for more enjoyable. I would highly recommend Dr. Cook - he's the best in his field which is evident by his awards decorating the waiting area.

I needed a flu test and was grateful they had appointment options here and availability when I…read moreneeded to be seen. The staff is welcoming and helpful and my time was honored. I didn't wait too long for my results. They checked for Covid too but they didn't have the option to check RSV. If you need something minor and want to be helped quickly I recommend this location.

Listen... ladies, gays, theys - Get sick, come here, thank…read moreme later This man, this PA was so gorgeous I couldn't even look at him Okay AND he had good bedside manners My BMI is 25 and this lovely man didn't say a word to me about it 5/5 10/10 Someone call ABC and get him his own show

This is for the clinic portion on Medicine Circle off Trent. This area is much easier to manage…read morethan the main hospital. It's color coded and there's plenty of parking. You do have to walk across the indoor bridge to get there unless you valet park. They charge $2 an hour for parking. The staff is very helpful and friendly. Everything is done with an arm bracelet for things such as lab or testing. I had an appointment with neuromuscular department. The physicians and therapists are excellent. They're very thorough and up to date on current medicines and trials. The EMG center is in the same clinic so it's super convenient. Being part of the Duke portal is convenient for Atrium Wake Forest and Cone Health because all testing is visible and they can also see visit notes from the doctors. It makes it possible to see providers from different networks and not having to bring in or sign for your records to be shared. The facility is massive and the color system makes it easy to find your way. There are several labs so you don't have to walk a mile to get to one. Most walk in tests can accommodate with minimal waiting. It's about a quarter mile walk from the parking garage to the clinics so wear comfy shoes or walking device. You will have a lot of walking to do and there's limited seating in the main corridors.

They have amazing doctors and seem to really care. We travel 3 hours twice a month for this. Just…read morewish the would not give us such early appointments but we are working on that

This has been by far the best hospital visit at Duke I could have ever asked for or had in my 61…read moreyears and I have a few surgeries to date the knowledge' of the Dr and staff has been amazing and the nurses NPs PAs and any other staff including student has been a delight polite caring thoughtful and respectful! You can clearly see all over the hospital that is there moto kindness and respect great job everyone you made me feel safe and heard

Visited Duke as a family member needed an MRI - overall, very pleased with the care and the…read morekindness we experienced with the staff that we interacted with. The radiology nurses were wonderful and funny, too! The procedure was explained and while being in a metal tube for close to an hour is not enjoyable, the staff really eased the process. The only complaint is the parking is hard to come by, we were on the 5th floor of the parking garage. It was mobbed! And, wow, it is a confusing facility. Not only huge, but there are three separate radiology areas and of course, we went to the wrong one. A lot of walking, hard to find a parking spot and overall confusion were the drawbacks. However, regarding the cars received and the help of a few kind strangers, we got to the appropriate location. Side note - gift shop was so cute and a great place to grab a water and a protein bar while you sit in the waiting areas.

I had good experiences attending to this health center. Front desk is very helpful and some are…read morebilingual. Doctors and nurses are very good too and I recommend this to anyone. The pharmacy is right there as well.

This is a local health clinic very near a residential area. It's a place for those in a lower…read moreincome bracket to go get regular check ups for themselves and their children. It's a clean space and some of the staff speak and understand Spanish. You'll find that there's a mix of board certified physicians and residents working very closely with them. In some cases, the resident is the "lead" if you will, while the doctor assists and interjects if necessary.

Even with this being an experience I was very nervous and questionable about, the entire staff was…read moreextremely nice and helpful. They make you feel comfortable and answer any questions you may have. They made me aware of the procedure and helped me throughout the whole process, checking in on me before and after. The type of care they provide is not something you see a lot in this day and age. I'm very appreciate for every single one of them, I wish I remembered their names so I could thank them, but they definitely made my experience as best as it possibly could be. They give you a heating pad, crackers, drinks and make sure you're feeling okay throughout the entire process. They even helped me after the procedure when I was unable to walk on my own from the medicine. Very grateful for every single staff member there.

Amazing service, really kind and supportive. If you have complained about the wait time it is…read moreprobably because you did a walk-in and you have to realize it's mostly one doctor on the weekends and they do a variety of services. I had to wait half an hour but I also came in like half an hour before my appointment time. The way they care for you throughout your whole appointments make up for the wait. Plus, its a clinic, not McDonald's so sorry if it's gonna take a minute.

If I could give them a zero, I would, and I have never written such a negative review as I am doing…read morenow. I am a Clinical Social Worker and I believe in giving people grace and trying to share positivity rather than focusing on the negativity. But the treatment I received simply trying to get help was disgusting. It started in March 2026 when my PCP sent a referral to the Gastroenterology Department for assistance with my unusual and very complex GI case. They did not accept the referral "due to an error with the referral," but never called me or my PCP to notify either of us of the error. Meanwhile, I was able to be seen at the Cleveland Clinic who unfortunately could not determine what is causing my severe abdominal pain after a life threatening episode of Severe Ischemic Colitis in December of 2025 (which has resulted in constant abdominal pain after eating and severe/debilitating pain if I eat fruits, vegetables, or meats - requiring two ED visits which were unhelpful). So, after the Cleveland Clinic discharged me in May, I reached out to CH Internal Medicine's GI Department to follow up on the March referral, which is when I learned they discarded it and had never called me or my PCP. So I made another appointment with my PCP on 5/17/26 and another referral was sent under "emergent" status (which typically requires a response in 24 hours). I hadn't heard anything by 5/21/26, so I again called their scheduling line. The scheduler (Jenny) was very nice and gently explained that they had decided not to see me. She could not provide a reason why they would not see me. I began sobbing and begging for their help, because no one has been able to help me in almost 6 months. I was then transferred to the Office Manager who was incredibly rude and had no empathy. After explaining my situation and lack of hope, crying throughout the call, she continued to be defiant and even went as far as saying "if you're really in that much pain you should go to the ED." I explained that I had been to the ED twice without any assistance, at which point she insinuated that I was lying when I said that the Duke GI physicians refused to see me as a consult in the ED. She said they had to see me if a consult was requested and I said that she could read my ED notes which clearly stated GI was consulted but declined to see me. She still did not care. She refused to offer any assistance and by implying that my pain was not severe, I lost my temper and cussed at her. I am NOT that kind of person - I am so ashamed of my behavior and have never been belligerent or rude to any healthcare provider. I work in healthcare myself, so I understand the difficulties workers face these days and it hurts my heart to have been pushed so far that I went violated my own values. I am still without any assistance and am so hopeless. I cannot understand how a medical practice could turn down someone (with health insurance) who was begging for help, without any valid reason (they could have said my needs were too complex, but to repeatedly lie, was horrible) or any recommendations on other providers who might have been able to help. I hope that no one who is suffering has to experience this kind of treatment by a healthcare professional. And I certainly will never go to any UNC facility after this experience.

This practice has quality doctors who spend time with their patients and listen well.read more