I have been going to this gym for the past four years (previously the Y). The staff is very…read morefriendly and helpful. The gym floor, equipment and bathrooms are very clean. There are plenty of free weights and machines. I highly recommend!!

I have been reaching out over and over to get this membership canceled, I had gone to this location…read morein October 22 to change my card to pay off the last payment as I couldn't continue the membership. So I do that, I'm told everything is all good, and I don't get ant notice on my phone, so months go by and I get charged 151.50 in April, I hadn't realized it was on my card until June when I start reaching out to them, by that point I had been charged two more times (63.50, and 44) I work two jobs, so when I can go to the location no one is there, but by August I get on the phone with a man (John) who says he'll take care of it. I was told I don't need to come in, and it will be taken care of, so great, I had been charged another 63.50 by that point and I asked about getting my money back. (I had finally put a block on the card, too) I was told someone would reach out to me. No one did, and life was hectic so I admit I didn't either, until a few days ago when I called back, and I was told I had never reached out until this point, I remember the mans voice, and it was john telling me that it was the first time hearing about this. They had charged me another 338 and it hit my credit, again no notice, no email, no text, just hits my credit. I was told someone would reach out to me, no one has. John is unprofessional, I don't care at this point if he truly just didn't remember talking to me, this is the second time I was told someone would reach out to me and no one has. Oh! And top it all off, he rattled off a phone number connected to the account and it's not one I've ever had, I actually don't know who's number it belongs to. I'm wondering if I've been paying for someone else's subscription as I tried my key and it doesn't work. I don't usually review places, but I'm pissed and I'm hoping this will get the attention of who ever I need to talk to because it's not John.

I was a member for 9 yrs. at the ATF on Potter Rd in Stallings NC I don't know where this ATF that…read morekeeps popping up saying it's on Lawyers Rd in Stallings is Lawyers Rd is in Charlotte not Stallings. Anyway, ATF on Potter Rd... Everything was great except for just over the last year. 3 years ago this particular ATF was sold. Members were told there were going to be renovations such as new floor in the exercise/class room & there was going to be new equipment. As of today, none of what was promised hasn't happened. New members have joined, on top of the monthly fee we pay, there's also an annual "maintenance fee". The equipment is falling apart. Knobs to set the amount of weight you want to work the machines are missing along with cracks & tears in the upholstery plus the rubber on the handles of arm machine, the bottoms have worn away & they slip off of the handles. The place is run down due to the non upkeep of the equipment. Don't know what the membership & annual fees are going to but it sure isn't for the upkeep the this gym. Not to mention that their monthly membership is more than several other gyms in the area. These other gyms offer classes, training groups, tanning beds, message chairs, lockable lockers along with more than one piece of the same equipment all for your monthly membership. ATF offers classes to be paid in addition to your monthly payments. It never use to be that way 3 years ago. I'm really unhappy that I terminated my membership because it was so convenient for me being 5 minutes away. Hopefully with the population explosion here a Planet Fitness &/or Crunch will be moving in soon

this anytime fitness locate on porter rd stallings matthews nc is absolutely dirty gym..they…read moredon't provide enough tower for u to clean the equipment..specially on weekends no staff on saturday ..no wonder why..all trash is over flow..and all toilet smell bad and stink..the new owner is cheap..and the manager is erica lazy..that why they cant give you the best service in this gym...most time on weekend no papertower and tower to clean..peoples is complaining ..including me....JUST CHECK IT OUT THEN FOR SURE U WILL GIVE THIS GYM ONLY 1 STAR

I have worked out at this fitness center several times. Below you will find some helpful…read moreinformation to help you determine if this is the best place for you. It's a smaller location. They have 2 showers/bathroom areas and one bathroom to accommodate needs. It's a plus that Its 24 hours to accommodate your schedule. They have plenty of parking in a shared lot. When it comes to the fitness equipment it's not repaired or updated regularly. The TV on the stair master has been out for a year. In addition, some of the ellipticals do not take information like your weight if you desire accurate calorie counts or the levels can not go past a certain point without the machine restarting. They have limited equipment because its smaller. They have one stair master and you frequently have to wait as its a high demand machine during regular hours. There is one upward bike and one row machine, etc. It can get pretty hot. Not sure what is going on with the HVAC, but wish it was cooler on a regular. Typically its well organized and clean. There are three staff as trainers and general staff they appear to be friendly, there is one who is very passive aggressive. Thankful for Ron's help and assistance and Joseph is nice. Notes: There is a gym in Waverly that has a food bar, etc. It has some completion and the price is equivalent to the gym down the street. I have not taken any of the small group classes that they offer and cannot provide feedback on those or working one on one with a trainer. I also have not consumed any beverages or snacks from their honor system.

Love this gym for a variety of reasons. They do an amazing job keeping the space clean and…read morecomplying with the state regulations. It's nice to be able to work out whilst also feeling safe right now. They have all of the equipment I need to get a great work out in, and I never have to wait for machines. All around a great place to work out

I love this place, it's super good for fitness and the pool is amazing! This is my favorite place…read moreto do exercise plus not only the gym and the pool they have games like tennis etc and it's so fun, my favorite for sundays

As you read this...Keep the fact that this facility is the most expensive gym membership…read moreanywhere...and especially Charlotte. Also this is meant to provide constructive feedback in hopes that management/area director and leadership at Lifetime read this- finally these are constant grievances of mine, others on this feed and I have been a member for more than 3 years. Additionally, I've experienced the brand new top shelf Lifetime in Cary NC...world of difference in service, equipment (of course new) , AND true spa like feel in the men's locker room...down to lockers have 'bumpers' on them so when they are shut they are quiet. 1. NOISE! Men's spa area is so loud I have to wear airbuds to escape the constant yammering of others in the steam and sauna. 2. Tired Equipment and in consistent amenities- I joined for the quality of equipment and mainly access to steam and dry sauna- Equipment is worn out...bikes, cable machines, benches, accessories for gym equipment in general need replacement. Machines sit dormant waiting for repair often...and Steam room is constantly inconsistent and temperatures in dry sauna are below recommended temps. Did I also mention how LOUD it is in the 'Quiet Area.' 3. Towel service is 1 STAR....and unacceptable. Last night and many days/nights the shelves in the locker area are bare with NO TOWELS....I literally had to walk the locker room to find a clean towel to dry off with. 4. Family Friendly. YES! It should be...but now that school/college is on summer break the gym experience is fraught with kids being kids.. from locker room to gym floors...absolute chaos... 5. Showers- The entire shower area is a mess a lot of the time, but especially last night....walk into a shower and someone left towels inside stall....No attendants cleaning up or restocking towels...counters full of water, etc. NOT A PREMIUM EXPERIENCE! I truly enjoy investing in my health and consider Lifetime a splurge in my budget....BUT I continually leave shaking my head at the level of service...quality...and inconsistency....even the 'simple things' from a staff person, like Have a good night...hope you had a nice workout. It would be nice to have persons on the floor assisting 'newbies' with workout tips or offering assistance in using the equipment.

Don't let the negative comments fools you. they are all old folks with nothing but negativity. This…read moregym is amazing and the staff is great. I have been working out for 8 years and they have everything you need but better. 2 week free trial is so cool and machines are great quality. 1000% recommend it here.

Update..nothing has been done about the cleanliness of this location after my last review. The…read morefloor is still always filthy. Large dust bunnies under all the equipment. Pour pjs non cleanable mats. A time bomb for someone to get a staph infection. The showers in the women's locker room are never cleaned. The water was dripping I guess in the shower long enough where it leaves that slimy film....well that has been there for over a week. The hair tie in the picture below was there for 2-3 weeks. Today was a new hair clump. I guess I'll just have to get up earlier and go out of my way to go to the Mint hill location that is not like this.

Great place to exercise in a very calm and peaceful environment…read more. Always clean and well stocked with cleaning supplies and trash cans emptied. Locker room is clean and toiletries supplied.

This used to be a good gym, but now there's too much equipment for such a confined space, and…read moreduring crowded times, it's very difficult to move around. Most of the equipment seems aged--like it was purchased second-hand. The cardio machines are way too close together, so you can smell the breath (and other things) of the person on the machine next to you. Signs have been posted all over, threatening everybody with "suspension" for this or that, although no one seems to pay much attention to them. I do not regard this as a "friendly" gym at all.

Starting a new workout routine is hard. Committing to a new gym and class schedule on top of that…read morecan be intimidating, too. However, the moment I stepped foot in Train Matthews, I was immediately met with warmth not only from Nic, but from many of the gym members as well. I've had memberships at several CrossFit-style gyms in and around Charlotte over the years, and it's been rare to find this level of support and genuine community. Beyond the great atmosphere, the coaching staff is top tier. They are proactive with form tips and instruction, and they've been incredibly helpful at seamlessly adapting workouts around any injuries that inevitably come up so I can keep training safely. The programming is well-rounded and has made a massive positive impact on both my physical fitness and my overall well-being over the past couple of years. Highly recommend!

Train Matthews was just the right spot to start my journey back to Crossfit after a 18 month break…read more Work has changed and I couldn't commit. This place has just the right antidote for a lazy 18 months. Coach Nic has a special talent for programming and driving people towards your goals. You can find all types of people here. Long time crossfitters to new bloods. Nic makes sure to tailor each workout as needed just like the Crossfit way. The small community is growing and support is everywhere. You cannot go wrong training here. It's the perfect fit for me, my wife, and my brother Kyle. I joined as soon as I find out who owned it. I drive last two Crossfit gyms to train here. It's the perfect mix of brand new equipment and warehouse to give you the mentality needed to dive into the workouts and push yourself.

Cory (the owner) is a true expert in functional fitness. He is very attentive to people working out…read morein his gym community, and his technical acumen on the specifics of CrossFit exercise elements really sets him apart.

Love the variety of classes! All of the instructors have been amazing! Wish there were a few…read moreclasses in the late afternoon but I get that it might not be the most popular time.

I always love mornings here with Kim! She's a great instructor & classes are always a great workout.read more

DON'T WASTE YOUR MONEY! Disgusting bathrooms, homeless…read morepeople living in the locker room, very rude customer service, equipment always breaking, everything is dirty. The cleaning lady is very rude to others and will vacuum right where your lifting SMH...

I really don't understand how this place makes so much money but leaves dirty tissues in equipment…read morecup holders. Multiple weeks to fix machines. Dirty bathrooms that without some slippers...instant HPV LOL Mold. You name it. Been here for 3 years and still the same shit. 10,000 dollars on a parking lot my a** Fix your things. Covid is over. Get a grip