I scheduled for my pool to be winterized and I made appointment sep 17th of this month. Scott the…read moreowner of company called and said Jeremiah was out of town and backed up on jobs so I wasn't prepared at all. Then come sep17th Jeremiah came and I told him what his boss told me he acted he didn't know what I was talking about. So then Jeremiah and I agreed he could come Saturday I was fine with that he said was coming in the morning. Saturday afternoon rolls around he's saying getting his kids I said that's fine I let go. So then we agreed on Sunday. He texted at 9am and said he had drop off his kids and that he would come to do my pool. Needless to say he never came. 8 o'clock comes I text and say what happened to Sunday afternoon he said I text he back at 9am promptly so didn't come. I cancel my appointment and all he had say was OK. This company does not care about your time at all. They come when they want to come. I was so disappointed in the owner and Jeremiah that they could care less. ​​

Scott was incredible in many ways from his level of knowledge of the pool chemistry to his…read moreprofessionalism and kindness. As a person who has pretty open access to areas of your home I felt completely comfortable giving him the keys to the castle. I have only had a pool for one season decided to use a service to help me open my pool this year. His prices are very fair he is very responsive. I really needed a wizard because my cover failed as I am a rookie. My water turned from a swamp to foggy clear in less than an hour. He made many trips due to my failed memory of a scheduled appointment. He never had a single complaint which I am gracious as I am planning a wedding, got a 4th dog an it's 2021.... I mean I've got excuses an get handled it with the highest level of professionalism. That's Water Wizard pros an specifically the great job Scott did!

I hired Dales pool in mount Washington, ky to install an inground pool with liner in the year 2022…read more Unfortunately,the pool has leaked since the first year it was installed. Over the next 3 years, the company repeatedly denied it was leaking, despite patching the liner multiple times. Each season the leak became worse. Eventually, the company told us to obtain a third party evaluation and stated they would pay for that. We had two separate pool professionals inspect the pool, and both immediately identified that the liner had been installed with a wrinkle under the main drain and that the drain gasket screws were stripped. After we reported these findings, Dales pools drained the Pool themselves and applied sealant around the drain, but the pool continued to leak. In the fall of 2025, Brandon , the son, admitted he could not stop the leak and agreed to replace the the liner in the spring of 2026. When spring arrived ,we were told by Corey, the father, they would no longer honor the repair because "someone else drained the pool" even though their own company had drained it during prior repair attempts. We are now facing approximately $7,500 in repairs due to what multiple professionals identified as a faulty install. It was all sunshine and rainbows until it came time for them to honor their word. Then we were ghosted. They will not respond to any communication attempts.

I just wanted to give Dales Pool a shout out! Our pool looks AMAZING they did a wonderful job…read more Cory and Brandon were very professional and very easy to work with. If you are looking to get a pool I would highly recommend them.

Very professional and efficient. Made appointment in a timely manor. Work was done very well…read more Definitely recommend.

Sleepy Hollow Pools did an amazing job with our pool. They have helped us with the opening and…read moreclosing process and thoroughly explained the pump, heater and salt etc. We have made many memories already! Glad we chose Sleepy Hollow Pools!

Was a very good building experience ,but one year of having the pool my filter isn't working right…read more Asked them to come and look at it and they were too busy building pools,and didn't have any one to service their existing custOmer's.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

Wetscapes opened this year in Charlestown. It's a blessing to not have to travel to Clarksville for…read moreour pool needs. I must say my first visit was even better than I suspected or thought it would be. I was expecting totally exorbitant prices, hard sales pitch and uncomfortable Destiny was the sales lady and was a blessing in demeanor and style. She took my information analyzed my water sample and I was ready for some totally preposterous results. However my pool was in fairly good shape and Destiny explained what tweaks we talked about. The comparison already booked full for 2020 on pool installations. However if you looking for a closer drive and friendly and kind sales, stop in and give Destiny a chance to help you out.

Scott from A Better Pool SVC saved our pool. The first guy who did the installation totally messed…read moreit up, and we thought we had just wasted thousands of dollars. Then we found Scott, who promised he could fix it and totally delivered! We could not be happier with the work that he and his team did on our pool. He was honest and gave us an impossible-to-beat price because he felt sorry that we'd had such a bad first experience. He came to our house several times until everything was just right, and gave us "pool school" for free. Now we have a beautiful, fully-functioning above ground pool that we can enjoy for years to come. If you need help with your pool, Scott is the man to call. He has thousands of pools to his name, and exudes confidence on every level. Plus, he's a super nice guy! We can't recommend Scott and A Better Pool SVC highly enough. Five stars! Thanks, Scott!

Repaired hot tub putting a new diverter valve on and fixed some pipes. Three days after the…read morerepairs were done the diverter valve blew off shooting water all over the entire night. I called and left a voicemail but never heard from them again.

Randy the Hot Tub Guy was awesome! He was friendly and informative. This is my first hot tub so…read moreoutside of what I read online, I didn't have a lot of knowledge about hot tub care. Randy went through the process with us, fixed the issues we were having, and provided excellent service.