Fantastic selection and great service. Greg was great to work with in terms of picking out my carpet and scheduled the install quickly. The installer (Casey) was fantastic. Showed up on time, left the room exactly as he found it, swept up everything when he finished and showed me how to clean the carpet. I will definitely go back there for my future carpets! read more

Island tile has corrected a miscommunication and has informed us they will accept our return for credit. They have even offered to come pick up the product. read more

if something isn't right, they honor their word to make it right. Ken & Abby are the best.

Excellent choice if you should need any upgrades in flooring to your home (or business)...we choose Island Carpet after researching a couple of other local places nearby, including a big box store, and so happy we did! Dave who did the actual flooring for our kitchen was friendly, an excellent hard worker, and did our kitchen/dining room in 2 complete days, total. Abby at Island Carpet/Hardwards took our original order, and she was very sweet and professional. Greg, the manager, was sincere and down-to -Earth. Do yourself a favor a choose this business as your choice for excellent hardwoods! I would choose them again & again. read more

Island Carpet Tile & Hardwoods - New kitchen flooring on our home built in year 1985, by Island Carpet and Hardwoods - Flooring Near Me - Middletown, Rhode Island

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We just completed a new home build and Island Carpet installed the Master Bedroom/Upstairs Carpet. We had Casey as the installer and he did an outstanding job! We were up against some tight timelines and he totally accommodated our schedule to get the job done quickly. He was meticulous in aligning the carpet pattern perfectly along the walls. We love our new carpet! Thank You Island Carpet and Casey! read more

Island Carpet is a speciality tile and carpet store. I f you need better quality and more choices than your local box store, this is the place to go. The staff was friendly, helpful and knowledgeable. My experiences here have always been positive. I highly recommend . read more

Everything about this company was great! I had a very hard install of carpet runners in a very old house. The colonial stairs were narrow and cuved and no area was symmetrical and straightforward. Island Carpet presented great solutions to difficult problems and I could not be happier. They are very courteous and so knowledgable, their store selection was wonderful, and I would highly recommend them! read more

Have just finished having new wall to wall and padding installed to replace our old carpet. Could not be happier with the service. Because we are on an island with no ferry service, Ken was able to setup a date for installation based on both the weather and water conditions to get the materials over smoothly. Casey and Chris finished the job quickly and efficiently. The finished job looks like a million bucks. read more

I love Island Carpet Tile and Hardwood! They have excellent service personnel who are very knowledgeable about products, an enormous selection of products and access to more than they have room to show, a showroom filled with a wide variety of products, professional installers, and great prices! Whether you are a design professional or a home owner with no previous experience, ICT&H has everything you need....and you don't have to leave the island! read more

I work for a very large employer on Aquidneck Island and we were looking for a supplier of vinyl composite tile as we go through a large amount of them in a year. I went to Island Carpet & Tile because we like to buy from local vendors instead of the big box store, we tend to get better service. I went there and talked to some sales people and explained I would need a quote for the tile first and our buyer would call back to purchase with a credit card. She said she would e mail me the quote. The next day I didn't get a quote so I called here back. She said she would put her boss on the line. The owner Ken got on the line and said "how you going to pay for this, credit card?". I started to explain to him I needed a quote first and he interrupted me and said "I don't do business like that. Good bye" and hung the phone up. I could not believe the owner of a small business would be so rude. This guy doesn't have a clue how much business he just lost, as we buy a tremendous amount of tile and carpet a year. So much for trying to give the business to a local small company. I would avoid this place at all cost. read more

Island Tile Carpet and Hardwood are top notch. Ken Fain and his crew are professional, prompt, and honest. They have done multiple projects over the years for my parents at their home as well as myself. The thing I appreciate best about Ken is his genuine honesty and integrity. He has never tried to sell us something we don't need, or sell us something more expensive. On more than one occasion he has sold us a product of higher quality that saved us money! read more

Terrible service and terrible customer support. Stay away from here, I wouldn't trust anything they say! We had them come out and give us an estimate to repair and refinish our hardwoods and we scheduled service. They repaired and replaced some flooring and the sanding and finishing was next. They contacted us and asked us to move up the date of the finishing service so we coordinated to have all of our furniture moved out and stored...then they didn't show. After a lengthy delay they told me their guy wasn't available and I should look for someone else to do the job. Having made an initial payment I refused to search/schedule and told them it was their responsibility. They finally got someone out but, the initial finish they did was poor at best. After several attempts to get it right, the entire process had to be started over. I had concerns about the quality of work as the second round progressed and shared that with Island Carpet. They assured me they would do a final inspection before the finisher would be released. Well, they did not do that and the finisher packed up and left. The floors look terrible with many spots that stick out badly. Meanwhile I had been following the payment schedule. When I withheld the last payment they came to my house and saw the poor quality the finisher had provided. They said they would provide some material and to help repair the spots needing it as there was nothing they could do to get the finisher to come back out. I asked if they would provide some sort of a discount and the salesman said he couldn't 'put that burden on the company/owner'. I believed him about them trying to make good with repair of the poor workmanship and made the final payment. Foolish me - I haven't heard a thing from them since! Summary, I ended up where I had to put up having furniture out of the house and loss of use to my house for approximately 7-8 weeks and after all that the floors look terrible. Do yourself a favor, go somewhere else especially if the owner can't be counted on to do what is right! . read more

I walked in - no one greeted me. I browsed carpet samples with index card with measurements in hand - no one asked if I needed assistance. I was in the store for 5 minutes and none of the 4 employees in this VERY small space even acknowledged me! I've taken my business elsewhere. read more