This was our second time using Eaton Bikes and we continue to appreciate the ease of this service…read more I booked my family's bike reservations about 6 months in advance. I'm a crazy planner but I knew our trip was coming up. The first time we booked them, our reservation was much closer to our visit. They proactively texted me about the timing to drop off the bikes and confirm our reservation. This latest visit, I realized that I didn't get that text so I ended up proactively contacting them the night prior to ensure a smooth drop off. I think they may have forgotten about my reservation. Regardless, they managed to get everything in order and drop off the bikes (even if it was probably a little last minute). They bring helmets, bike locks and can add on child seats for the little ones. I ended up extending my reservation with a simple text and it was no issue and they autocharged my credit card on file. What's so great about Key West is that it's compact. I was able to just use the bike during my entire stay and didn't have to move the car once from the hotel parking lot. I'd definitely use this bike rental service again.

This place has great service and super chill. We booked in advance and had a great pickup. Checking…read moreout was super simple. Just snap a photo and they came and grabbed them.

5 Stars - Best way to get around Key West!…read more We rented 4 bikes from WeCycle for our family trip to Key West, and honestly, this is the best way to get around the island. First off -- you do NOT need a golf cart or a car in Key West. Seriously... where are you going to park it? The bikes made everything easy, fun, and stress-free. We rented kids' bikes 13- and 10-year-old and I rode a standard beach cruiser, which was great... but my wife insisted on the Cannondale comfort cruiser. I tried hers for about 30 seconds and immediately realized I made a huge mistake! That thing was smooth, comfortable, and awesome. I was definitely jealous. They made everything so easy. They dropped the bikes off and picked them up, so there was zero hassle. Awesome bikes, awesome service, and exactly what you need. We'll definitely be renting from WeCycle every time we come back!

Service was great, & their delivery & pick up was super convenient. Riding around Key West is the…read moreonly way to go!

Overall a good experience. Coaster brakes take some getting used to after decades of hand operated…read morebrakes on both wheels. The one negative was that we specifically asked for, in writing, bikes with lights so we could use them after dark. Coming back from dinner after dark, we found that of the four lights (2 front, 2 rear); only one of the rear lights work. If you are need to ride after dark, be sure to have Bike Man confirm that the lights work.

Wish I could say more about Bike Man Bike Rentals. But they are a 10/10!!! The bikes were great !…read moreCommunication was easy and the prices were great ! Honestly best way to get around the island. The bikes were dropped off as requested with a lock. I even asked to extend a day and no issue at all. I see tons of bike rentals around the area but as for my wife and I who celebrated our honeymoon I can say 10/10 service !! I I'm also 6'3 220 and bike felt great, my wife is 5'0 120 and felt great for her. Adjustable seats made it easy.

This business is great and accommodates customers with rentals or purchases of bikes, cruisers,…read moreelectric and racing. Morgan is very helpful and takes care of anything you need. I dropped the bike off this morning for some new tires, general maintenance and to install a basket on the back of the bike. A few hours later I was notified that it was finished. They even brought it to me as I didn't want to ride it in the heat. Over the top!!! I highly recommend them and thanks team for a job well done!

This shop is in desperate need of customer service training. First, their management over-promises…read moreon repair time needed, while those fixing the bikes take their time and don't seem to know or care what the customer has been told. I was told by Morgan that if I brought my bike in first thing on my appointment day, that my bike tune-up would be complete in 2 to 2 and a half hours. They would text me first with an assessment of what needed to be done and the estimated cost. About an hour and a half went by, and there was no text to me from the shop with an assessment. I tried to just get an estimate on completion, not argue my way to the front of the line. I had to call again after 2 hours to find out that they had not made an assessment yet. Next, they were angry that I asked for an update on when the bike might be ready. If they had not assessed the bike in 2 hours, it did not seem unreasonable that the work would not be complete in 30 minutes (after it took them so long to assess whatever needed to be done--they never gave me specifics on the tune-up). I know a business is in trouble when they eliminate basic courtesy and, most importantly, they forget that they are not the customer. I tried to provide constructive feedback to staff, but it was met with argument and interruption. This business grossly lacks listening skills as well as customer service.

Rented a moped while in port for a cruise. Total with the insurance for 4 hours and tax is $68…read morewhich I thought was fair. Quick and easy, in and out. No problems with the scooter.

Reasonable priced scooter rental - $60 a day and $10 for insurance (worth it to not bother with…read moreyour own). Friendly and helpful service!

Book elsewhere. First they send us to some random jewelry store to pick up the bikes. The person…read morebooking us spoke no English. The bikes were in bad repair, derailur guard was bent and I had to bend it back in place. Finally the drop off was terrible, we took it back to the jewelry store and they told us not to drop them there. So where? Had to call the guy to pick up the bikes. Definitely wasn't happy with the experience other than actually riding the bike.

Stayed at the Casa Marina so this was very convenient for us, easy rental easy returnread more

Great bike rental company! Friendly people! Bikes are great quality. Would definitely recommend!!read more

We were really pleased with everything from the communication to the service to the quality of the…read moree-bikes we rented! Highly recommend to anyone visiting Key West!

Great customer service! One of the bikes that came with our VRBO broke. Since we had already rented…read morea few bikes from We Cycle, I called them up and they had a bike to us within a half hour. We will definitely use them next time we are in Key West!

9-26-2022 - Key West was our first stop on an Eastern Caribbean cruise…read more I researched bike rentals ahead of time and found this business conveniently located on the cruise ship pier, you literally walk right past it. It's a small white shed type of structure with a window. The rental process was quick & easy. You sign your waiver and pay (rental fees were very reasonable). I believe you can also reserve on their website ahead of time. A hurricane was on its way to the area so I chose to wait until the day we arrived to rent. All the bikes are lined up on the bike rack a few feet away. They all looked to be in great condition, each one had a basket and a lock included. It wasn't very long before we were on our way. Pre-cruise. I made a list of places I wanted to see in Key West, it helps to be prepared. Some of the stops we made were: Fort Zachary Taylor, Southern most point, Edward Knight pier, lunch at Old Town Mexican cafe, Hemingway house, Key West Lighthouse, Maritime museum, Sculpture garden and more. Bike racks are located all over town. Every place we stopped there was a convenient spot where we could lock our bikes up. We found a CVS, made some purchases and our bike baskets came in handy at that time. It was so easy to get around the city streets are very bicycle friendly, even the drivers were courteous and friendly to the bicyclists. It was the best day, we stayed out until the very end. Loved the freedom to quickly move around the city and also enjoyed some great exercise to balance out all the cruise food. We had a perfect day. We were the last bikes to be returned that day. We went back to the white shed on the pier and no one was there which was a little confusing at first, but then we read the note on the window that said to go to the coffee shop a few steps away to return the keys. Easy rental return and we were back on the ship quickly.

Horrible customer service! Super rude and unwelcoming. Terrible experience, never renting from this…read morecompany again. If you need a bike, find a different place unless you want to be treated like crap for a service you paid for.

Super easy to use and very easy to make plans and work with. Great Golf Karts and service !!!!!!!read more

I Have rented golf carts here a few times. Really nice employees and great service. Highly…read morerecommend.