I had an emergency wisdom tooth removal and I am so happy I went here! Everyone I met from the…read morefront desk to the Oral RN's and the main Dr. was so nice and made me feel very comfortable. They explain things in a way that are easy to understand and really get to know you on a personal level. I would recommend this office 100%.

What an overall 10/10 business! All of the staff, reception, assistants, doctor were all great…read more Everyone makes you feel so comfortable. They will answer all your "silly" questions and not make you feel silly for asking them! They are so kind. This is the best medical office I have EVER been to!

Like most I've been in the dentist chair since my mom took me as a kid. More than my share of…read morecavities, problem gums and in addition a smile I wasn't proud of. This is my wife and my 6th year as a paitents of Dr Long since discovering him when we and lived for a short time in Naples. As a businessman with 40 years of experience in major markets I know the challenges of operating a successful business. I can tell you, Dr Long's practice is stellar. From Loise at the front desk to my hygienist Ayleen, to everyone of the staff who greet patients, the professionalism and warmth comes from the top. My smile, I now flash as often as I can. Once self conscious, I no longer think twice. My gums, after years of bleeding, no longer bleed. And I spent thousands over the years without success until Dr Long. We now live in Miami and happily make the drive to Naples to Park Family. When you experience the results I have, it deserves acknowledgment. Dr Long and the team at Park Family, thank you. Brad Johnson (smiling)

Tooth ache appointment but was pressured for up sale cosmetic stuff, no follow up ? Felt like i was…read morenot a patient just a revenue generator that week.

My friend recommended Dr Steven Fontana for my 92 year old mom. She had to have 4 extractions done…read moreall at once. The receptionist was super nice, I can't say enough about Jennifer and Jaylin. They both held one hand during the procedure. My mother was extremely afraid. So nervous that she cried in their restroom but as soon as she met these girls, she felt at peace. The doctor, oh my, he was incredible. He took the time to explain everything to us, spoke to Mom's dentist and made the procedure a breeze for her. She wanted to hug him before she left. I was incredibly impressed that the doctor himself called us that same night to see how she was doing. I highly, highly recommend him and his beautiful and professional staff. We were very lucky to have found him!

Dr Fontana provided exceptional care to my 93yr old mother, removing the remaining root of a broken…read moretooth under local anesthesia. Excellent bedside manners before and after the procedure. Staff were professional, friendly and attentive. Explained the procedure, provided understandable instructions verbally and in writing, and took the time to answered questions. Dr Fontana personally called to check up on how my mother was doing that evening following the procedure. Follow-up appointment was included in the cost of the oral surgery. My mother experienced no complications and is healing well. I highly recommend Dr Fontana and his staff.

If it was a review just on the Dentist and Hygienist then I would say the level of care is average…read more It's however the staff , specifically when it comes to insurance and claims processing that brings this review down to one star. PATIENTS BEWARE! Today, when inquiring about insurance and billing, the insurance manager was down right rude. She failed to carefully listen and respond and instead was defensive, talking over me and then hung up on me. I caution all new and existing patients to read the fine print on your treatment plan recommendations before signing and getting treatments. They claim to "check insurance before an appointment" however upon arrival and making treatment plan recommendations they fail to tell you it's quite the contrary. (read the fine print). Why tell a patient "we checked your insurance and it is covered" and then share treatment recommendations that are not covered by your insurance? My 70 year old husband had fluoride added to his treatment plan (totally unnecessary) and it was NOT covered. We were duped by what they said and also what they chose not to share. Those sneaky little charges add up here and there and before you know it you are paying a couple hundred dollars, if not more. Shameful! I would never recommend this practice to anyone!

I have been coming here for three years now and I always recommend it to friends and family. The…read morestaff is always kind and efficient. The dentist is always very patient and nice. He makes me feel comfortable and welcome. They offer water, coffee, tea, warm blankets etc. Highly recommend coming here.

I had 2 crowns put in. Dr. Mak and his staff made me completely comfortable and relaxed.Zero pain…read more Crowns were made at his office, so there is no need for temporary crowns. Dr Mak called me the next day to check on things .Follow up appointment is also given two weeks after procedure to make sure all is well. I recommended him 100 percent.

Do NOT go to this man. I needed three crowns. he took it under his decision to have all three made…read moreas one piece. Couldn't floss between them at all. Gums have been bleeding and swollen for a year since he did that. Had to find a more reliable dentist to cut. yes you read that right. she cut the crowns off. gums were a mess. she miraculously could find enough tooth so all NEW crowns could be separate. cost me double the money had they been done correct the first time. not to mention when my crown came back it was practically black. and he thought he was going to put in my mouth. I don't think so. so run. do not go to this practice.

Had a lower implant done by her five years ago it was out put in wrong and now it's failing. I was…read moreripped off for over 20,000 thousand dollars. Run don't walk away from her she has no clue as to what she's doing. Worse dentist in Charlotte county.

Dentist is excellent! Very patient. He took the time to explain what had happened to my husband's…read moretooth and the options for how to go forward, eg: cap, implant, etc. made us feel as though he cared to do the right thing for us. Definitely recommend them!