Very Professional and helpful . The driver was friendly and…read morehelpful with all of my questions of the area

01 August 2024 / Thursday…read more Going to Chicago to attend a family event scheduled for this weekend. I needed a ride to Fort Myers RSW Airport. No one was available to provide me with transportation to RSW. So I booked passage with Surfside Airport Shuttle Service. My ride , scheduled for a 10:00 a. m. Pickup , arrived a few minutes early. Kimberly was my driver and we enjoyed a pleasant conversation en route to the airport. I was the only passenger as the service is exclusive. I noticed that the van in which I was being driven was very clean , inside and outside. This is a small family owned business. The fare was $56.00 for one person or two. More than two people and the price is increased. But 2 can travel for the same price as one, $56.00. We arrived at RSW Airport in plenty of time for me to catch my flight. If in need of airport transportation I would recommend Surfside Airport Shuttle Service. The service is prompt , clean and dependable. For all of the aforementioned reasons I give this service 5 Stars. Sorry , I forgot to take a photo of the beautiful White Van which is clearly marked with the Surfside Logo. Maybe next time ...

Brian the owner is a great guy, takes pride in the service he provides as well as willing to make…read moreit work even if it's by combining rides with a fare he might already be servicing. Highly recommended.

I am so happy to have found Brian- I frequently fly in to see my brother in Fort Myers and it's so…read morenice to have an arranged ride waiting for me. He is on time, friendly conversationalist, clean new vehicle and costs less than Lyft or Uber. He even picked me up at 4 am!!!! Highly recommend!

Our driver Louis was fantastic. We had a few weather delays with our flights and with the…read moreretrieval of our bags from baggage claim. He was very patient, continually monitored our arrival time, and was waiting for us outside of Arrivals once we had our bags. I highly recommend Louis and R & M Transportation for airport services, or for any car service you might need. Dependable, professional and super friendly. We will definitely use them again on our next trip to Captiva/SW Florida! Rick C.

All was good! Service on time. Very polite and safe. Hope to use them again. Would use him againread more

Because of a host of problems with my airline flights, I ended up arriving in Ft. Myers, FL at…read more11:30 pm rather than 11:00 am. As a result, the people who were going to pick me up originally were unable to do so. And I needed to get to Captiva, about an hour away from the airport. I called two other limousine companies and they had no availability. That actually turned out to be a blessing because Ambassador Transportation was outstanding in absolutely every respect! Richard, the owner, was so nice and so patient in arranging for everything quickly and efficiently. Roger, my driver, was terrific. The car was so clean and comfortable. Very easy to meet him upon my arrival. Great communication all around. I can't recommend Ambassador Transportation highly enough!

The driver was on time and nice enough, but we had asked about car seats and given them specific…read moreinformation about our kids' ages and sizes. We have two toddlers, and they provided two infant car seats, which didn't fit our kids. They also weren't installed, which they say is due to liability reasons, but they didn't mention that ahead of time. We couldn't figure out how to install them right away, and the driver started rushing us and wouldn't even give us any guidance about how to do it. So, probably fine if you don't have little kids, but unusable if you do.

I am at the emergency room in Cape Coral trying to get home and I get a voicemail and can't even…read moreleave a message

Well this blows. Stuck needed a cab called and was told to leave a message went to voice mail then…read moresaid voice-mail full. Lol....yeah great

I needed a ride to the Key West Express depot in Ft. Meyers Beach Florida. It was short notice,…read moreand the response time was very fast. The driver arrived on time , and the car was perfectly clean. It was easy to pay for my ride on their website . A great experience

I cannot say enough good things about my recent experience with Naples Royal Transportation. I…read moreneeded a 2 1/2 hour ride to Miami from Naples one day with a return trip the next day. The drivers were perfectly on time for pickups, courteous, professional and personable. The cars were late model, spacious and spotlessly clean. What more could anyone hope for? At first I thought Naples Royal was an interesting name. After my experience though I realized it made perfect sense because they truly treated me like royalty.

Great experience. He was early and kind. I will certainly request him again We highly recommend…read morethis service See you soon Gary!

Excellent service, always early. Clean vehicles. Highly recommend to anyone thinking about needing…read morea ride to or from the airport best price in Naples.

Pretty much the worst possible experience with this company. They have a business PayPal account in…read morewhich I deposited the fare the evening before pickup. Upon arrival at the airport they illegally detained my associate demanding an additional form of payment because they claimed they don't use PayPal. (The business is listed as paypal accepting according to the PayPal vendor list) I explained to them that the business has a PayPal account and showed the receipt where the funds had been deposited in the account. Still they demanded that I pay an additional $200 before they would let her exit the vehicle. I of course paid this so she would be released. What should have been an easy trip to the airport turned into an adventure in extortion and false imprisonment. Later they called to confirm that they did receive the money in their PayPal and will refund it ...... That was 2 days ago and I'm still waiting for a refund.......

Very smooth experience from beginning to end, starting with the excellent service I received when I…read morefirst called them up. For someone who was not familiar with the surroundings, I was worried that I wouldn't be able to find a reliable ride from downtown Ft. Myers to the airport. I even considered walking 5hrs along the highway to avoid the horror stories suffered by other travelers who've used other taxi/shuttle services to the airport. Luckily, I came across this service and it lifted a huge load off my shoulders. I also needed to get some work done remotely, so the quick, smooth ride saved me a lot of time before my flight. Even though I only called a few hours ahead, they had drivers available within half an hour. They took down my name, number, and location, and I received a call from the driver as he arrived at my pick-up location - a neighborhood coffee shop. It seems like they are very well-organized and well-staffed. The drivers are very friendly, professional, and hard-working. I was in a van that seats up to 8 people. The cost is reasonable, considering the quality of service and the stress-free experience. I made sure to tip accordingly and will definitely use them again when I am in the area in the future. Their services even extend all the way to Tampa, Sarasota, and Miami, among other places. Not sure how much those rides cost, but if you're in a pinch, this is definitely a reliable service to get you to your desired airport location!