Rude stuff, practice is feels like a factory. The front desk is always disorganized and…read moreunprofessional- they were always gossiping within an earshot of patients. Same with the hygienists. The dentist spends only a few minutes with you and they try to upsell unnecessary procedures. I have since moved to another practice who confirmed this.

We've been coming here since my little one was just 1yr old. 6 years later and our whole family…read moreare now happy patients! The care we receive is exceptional. From first walking into the office, right up to when we leave, there is nothing but warmth, patience, and an unparalleled level of expertise and professionalism from the dentists and the entire staff. The friendly and welcoming environment immediately put my child at ease and she loves playing the games and has genuine fun! The waiting area and entire office is thoughtfully designed with kids in mind, complete with colorful decor and a play area that makes our visit feel like an adventure. What truly sets this practice apart is the genuine passion they have for pediatric dentistry. Dr. Marc, Dr. Jeanine, and Dr. Marc not only addressed my child's dental needs with precision but also took the time to educate us on maintaining healthy oral habits at home. Their approach goes beyond routine dental care; it's about instilling a positive attitude toward oral health that will last a lifetime. The entire team demonstrated exceptional patience and kindness each and every visit. Communication, appointment availability, and the overall office demeanor are simply amazing. I wholeheartedly recommend these dentists and their incredible staff. They have created a dental experience that is not only effective and professional but also enjoyable for all of us. I look forward to a lifetime of healthy teeth for our whole family.

Great place! extremely friendly staff. I had such a great experience with my youngest daughter that…read moreI brought my second daughter there. Dr Zolnowski is great with my daughters and takes time to explain to me what's going on with them after the appointment. My daughters especially love singing Stella ' Stella Tammy are Great with kids. They explain to them what they're doing and make sure they're feeling OK during the visit. Marcy is great for answering your billing questions. Mary and Kathy are friendly and will help with everything you could possibly need Was so happy to finally get them back after the place being closed down due to the COVID-19 virus, loved how they made you feel safe. The place was extremely clean. Check in was on your phone in the parking lot, they contacted you through text message to let you know when it was time for you to come in. They have everyone wear a mask going in to the building and had everyone use the hand sanitizer as they walk in. if people wanted to wait in the waiting room they had it all marked off to where you could sit and be at a safe distance from someone else. Also they had their stations blocked off so the patients would also be safely separated. Great job Bracetown

I'm pretty sure every child in Smithtown goes here for their orthodontic work. Every time I'm here…read morewe run into someone we know. There's a good reason for that. Dr Shank and his staff provide great service and truly cares for his patients. When you walk in, you see a small waiting room. There is a basement play room for where the younger kids can play while they wait to be called in. The receptionists are courteous and always on top of things...very efficient. They greet the kids as they walk up come in the sign in. Dr Shank embraces technologies. He has a web site where you can check your appointments, and register for TXT reminder for appointment. Recently he sent out mail and emails about an event he was having to show his appreciation for his patients. A day when any one of his patients could come in a get free ice cream. A small gesture, but a very thoughtful one. Went there today to have my son's braces adjusted (only ran into 2 people that we knew), and he walked out with an Italian Ice. :)

Dr Shank is the best. My whole family went to him, and now my wife just finished treatment with…read morehim. He has an impeccable office and staff. He makes every visit so comfortable and does a fantastic job. My family will be using him for years to come. Thank you for everything Dr Shank.

so Dr. Jennifer... Reached out to me or for me apologies and just straighten everything out. Like I…read moresaid before the doctors there as far as I'm concerned are amazing and it truly makes a person feel good to know that they really do care.

Do not trust the integrity or knowledge of the staff. Not only do they lack basic HIPPA…read moreconsiderations, they openly discuss patient information and speak poorly of them in front of other patients. The office manager is incompetent as well. They misinform plan options and play games rather than expediting your refund. Choose another practice that demands mature professional judgement, proper training and smarter leadership!

I hate the dentist. Well, not as much as when I was younger, but even still today after all these…read moreyears I'm not a fan of going. It's changed a bit as maybe dentists are friendlier than they used to be (or maybe I'm just doing a better job in brushing my teeth?) which is where Sachem Dental Group comes into play. This Lake Ronkonkoma location is my new dentist spot and it fills in all the holes (pun intended) for what I need. Well, first it fit the bill for my wife as she was having some mouth pain and we didn't want to go all the way to New Hyde Park (where I used to live and my old dental location) to figure things out when SDG was right up the road from where we now live. Her experience was pretty positive and so we migrated our biannual checkups to this Hawkins Ave building. My first personal experience came a few weeks back where I had a mid morning appointment which I got to ahead of when it was scheduled and they took me just a smidge past my appointment time. While waiting, I overheard the people working at the front desk and they seemed friendly to other patients. The waiting area was also cutely decorated from the Fall along with some funny dental jokes written out in a few spots. I can vibe with this. Once getting called, the hygienist was nice enough as she cleaned through my teeth and didn't reprimand me for my semi-delayed trip to the dentist (a bit over a year, sorry). We took some X-rays too which took a little time as she was having a little difficulty with the machine, but she was apologetic and helpful during this. Back in the room, the dentist came in and looked through my X-rays and mouth to see that there weren't many issues to be seen. He was in and out pretty quickly which felt kind of fast, but he still seemed nice in that short interaction and honestly it's probably better that he wasn't in there for very long! I set up my next appointment for six months from now (the hours that SDG are open are pretty good) and I was on my way. Overall, Sachem Dental Group of Lake Ronkonkoma is a formidable spot for your dentist needs. It has a clean interior, nice enough staff, and generally smooth interactions during dental visits (my wife went the same day and her experience was positive too) to definitely keep this place as my dentist going forward. I'm glad everything went well, but that still doesn't change my deeper feelings about dentists in general. #sorrynotsorry

I have to say saddened...I've always had a good experience with Dr.Mazzola and hygienest Pat...was…read morea lot younger...trusting I brought my son to this practice...a certain orthodontist suggested he needed Invisalign because of the spatial issues he could not get braces...definitely an expense with my husband's dental we could not afford but paid it...turns out Invisalign did not work so Dr Dobbs all of a sudden said braces were an option??? We had to do what was necessary and stuck with this dr...appointments were awful..her being gone a month here and there...shoving you in and when you missed an appointment due to life issues it became "our problem" always by the way got reminders for appointments via text or phone call...but not for Dr.Dobbs which leads me to believe they are contracted out...regardless I have never been so unhappy and angered by the blatant disregard...my son is not even through his sessions and just had a tooth extracted...I have to try and fit him in for an appointment because she's been away for a month to finish his appointments before she retires???? Unreal

By far the best dental experience I have ever had. Dr Bonati and his staff are phenomenal. Office…read moreis state of art as Dr Bonati is an artist for real. I went there for crown and walked out with one less than 12 hours and it was my first visit. Recommend Dr Bonati 1000 percent

Took my 4 year old for her first dental appointment. I was nervous as this could impact her future…read morewillingness to participate in her dental care. I am so grateful for Dr. Bonati and his staff. From the minute we entered the office the experience was excellent. Warm greeting by staff as we entered the waiting room and took in Dr. Bonati's beautiful artwork and huge plaster jaw creation. Staff built up my daughter's excitement by offering for her to take a prize from the treasure chest after her cleaning. Heather was incredibly kind and patient with my daughter and Dr. Bonati came in to seal the deal. Thank you ! We look forward to future visits! Highly recommended for all ages

Dentists are great. The office staff is very good. I highly recommend this office…read more I've been a patient there for 20 + years.

Went in for a consultation with the oral surgeon tried to upsell me on x-rays that weren't needed I…read morealready have a Septon four weeks ago, complete scam Long Island. We deserve better than this much better places out there this is unethical and I will be reporting them to the Better Business Bureau

I don't usually post things like this, but I honestly feel like I need to share my experience in…read morecase it helps someone else. DO NOT BOOK WITH GREAT EXPRESSIONS DENTAL ISLANDIA!! I've had a really frustrating and honestly disheartening experience with Great Expressions Dental Islandia. I originally went in for a routine cleaning that my insurance covered, but I was told they wouldn't do the cleaning unless I agreed to an out-of-pocket "deep cleaning" that I've also been told by their hygienist that I don't actually need. I was told to wait six months and then they would do the routine cleaning without requiring the deep cleaning, so I did exactly that. I came back for my appointment yesterday, and once again, they refused to do the cleaning. That already left me feeling really uncomfortable and pressured. On top of that, this has become a pattern. About six months ago at my last appointment, I was told they couldn't do my cleaning because the hygienist had left early. The next time, I was told she was "too busy" to fit me in, even though I had scheduled the appointment months in advance. Every time I go, there always seems to be a different reason why the cleaning can't actually happen. Yesterday, I showed up and was again told the hygienist had left early. I don't understand how this keeps happening when patients are already scheduled. Then I was told to come back today specifically for the cleaning. I made the appointment, and I was already on my way there when I received a call shortly before my scheduled time saying they would not do the cleaning unless I agreed to the same "deep cleaning." This is something my insurance does not cover because it is not deemed necessary, and I've been told by the hygienist herself that I don't need it, it was just recommended. I've also had appointments where I've waited a long time past my scheduled time, only to be told last minute that things were changing again. It honestly feels really upsetting and frustrating to be on my way in after rearranging my day, only to be turned away once again for the same reason. I always try to be understanding, but at this point it feels like my time and care aren't being respected or prioritized, and that's been really disappointing. Just sharing this in case it helps someone else advocate for themselves or think twice before booking with Great Expressions Dental.

Amazing office. Highly recommend. Everyone was extremely informative and nice. I will definitely be…read moreback!