We were enticed inside because of a sign warning not to tap on the glass for kitties, lol. John…read moreand I both got some cat love and picked up some toys for our own fur- babies at home! Wonderful staff & even better, loving kitties!

I can't say enough good about this store. They have a fabulous selection of quality products for…read moredogs and cats. The staff have always been willing to help me with any issues I have. They are knowledge and take the time to ​to fully explain any product and other options available. They've gone well above regular customer service expectations many times from helping choose foods for my picky dog to helping us decide on which leash would work best for our specific needs. Over the years there have been many instances in which the owner has spent time doing something extra for me. I will always recommend them and I try to solely shop for my pets needs here. ​​​

First of all the store was open on Memorial Day, which was fantastic as I was passing through town…read morebecause I needed to give my dog a bath. It's WASH your dog first pay as you leave and that's totally fine. I wished the tubs would've been higher, so my back didn't hurt so bad and the water spout is too big and cumbersome to get underneath my labrador dog comfortably. Because my canine is a Service-Dog who uses his nose to work, I requested unscented shampoo and as nice as the clerk was, they could not accommodate. The store is bright, clean and well organized, but I have to say for someone who washes her Service dog once every week or two paying $44+ for a self service dog bath seems insane to me. In all my years of washing service dogs I have never paid more than $20 and most of the time I'm offered a Service-Dog discount to somewhere between six and $12. Max $18. Also, I was looking for cotton balls and Q-tips, etc. to be able to dry out and clean out my dog's ears, which they had none of. So in summary, I brought my own shampoo, washed my own dog used one towel and it cost me $44 & a back ache. Part of the reason I go to the self-serve places is because I don't want to hurt my back, but I could've used a hose for free and been in the same place. I offered suggestions as I departed, but they seemed to fall on deaf ears, or the clerk seemed to have heard it all before and kind of brushed it off. Even if I lived in this town, I would never go back to this place because it's simply not a match for me.why should I work that hard and pay that much money just to need a chiropractor?

If you live the lifestyle of the rich and famous, then this place is perfect for you and your pet…read moreneeds. I agree with GZ. I have never been to a self-dog wash that charges $40 to wash your own dog.

Best place Ever I love this place, it has everything and the staff are very nice and helpful. I…read morewill be back every time doggo is dirty or needs a treat lol love the healthy pet. Just for the record I do not have a pet but I borrow my moms doggo to play with because I am not home enough to be fair to have my own, some day when I work less and hubs retires we'll get a dog, for now it's me and my chickens and I don't goto healthy pet with them lol, so from a non pet owner to find a place so rad with so many cool things and a bathing station it's a 10 in my book.

My mom told me there was a self wash for $20. Near her house. Well self wash in Lynnwood is 40-60$,…read moreand my dog hates getting in to the bath. He is 130lbs, so he is big. The stairs are not stable, or the attendant needs to lift him. He hates being lifted. This was a very different experience. My dog walked right in and was the calmest I have ever seen him at a bath.

Hairy's only 1 + he had a fabulous experience. When we got him back there was no separation…read moreanxiety. He was actually lyrical (woo-wooing). Calm. Your staff did an outstanding job and the prices are very reasonable. You are our groomer.

So I just had to do a review about how amazing their customer service is…read more I have not done a grooming service yet-scheduled but I did have a nail trimming. I have a 7month old Lab puppy, she is a wiggly monster. They were able to trim her nails in 5 min. They didn't shame me or make me feel bad that my puppy is a puppy. I couldn't wait to schedule an appointment-you can tell everyone there will care for your dog. They talked to Luna and I don't even think she barked because the attention they gave her- fabulous service! Oh and for a nail trim they let me do a walk in! I had been struggling trying to trim myself and her nails were getting knarly so they saved me!

UPDATE: owner responded back to my review saying 5 minutes late when the person I spoke with on the…read morephone apologized and took accountability that they did not relay the message correctly to the groomer that it was 7 minutes when I called to communicate my tardiness...this further proves they are lying!! Now the owner is trying to glass light the customer. Also definitely was not 15 minutes late as I called my husband at 10:41 to share when just happened and our schedule appt was 10:30..... so glad this business did not get my money. I will be adding another review to google! First time customer and had both of our dogs scheduled for a new customer appointment. I called saying we were going to be 7 minutes late coming from bow and I walked in only for them to have a large attitude and say that they could no longer fit us in. They didn't even offer to only groom one dog just simply said we can't do it. I asked why they didn't mention that on the phone before when I called 5 minutes prior. Terrible communication, terrible service. Do not bring your pet here.

We had our somewhat matted 9 year old Standard Poodle groomed using the mobile service today. The…read moregroomer showed up on time and did an excellent job. I was afraid she might strip him down since, as I said, he was matted, but she left him with a beautiful, velour summer pet clip. in addition, she took extra care to brush out his undocked tail into an impressive full flag. We are very happy with the result. We would continue to schedule grooming sessions with Paws Spa, but unfortunately we are moving out of range. one more comment: it was clear that the groomer was kind and gentle as our Poodle was happy and relaxed (and clean) when she brought him in from her grooming van. Very highly recommended.

We boarded our dog for several days while we were out of state. Before our trip, we were never…read moreinformed that boarding was at a different location than daycare, which caused unnecessary stress at drop off. During our vacation, communication was extremely poor. After seeing a concerning photo of our dog appearing to have an altercation with another dog, we tried repeatedly to get updates. We had to keep reaching out ourselves and ultimately had to ask the owner to send us a photo because we had gone days without seeing or hearing anything about him. At pickup, we were initially charged the wrong amount. We had also paid for an exit bath, but were told it had been removed because they weren't sure whether it had been done. When we got our dog into the car, he smelled strongly like he had not been bathed at all. The most disappointing part was the way our concerns were handled. Rather than acknowledging them or apologizing, the interaction felt defensive and dismissive. We won't be boarding our dog here again. Communication, organization, and customer service all need significant improvement.

My dog loves going to "school"... Which is what I call daycare. He plays with all of his friends…read more(human and four legged). I love that they post pictures of all the animals daily so I can see what they are up to. When I pick him up I watch them cleaning and disinfecting everything which always reassures me that it's a priority. He did catch an illness that another dog brought in, but they were quick to let me know, quarantine all the doggies and verified he was clean when he came back to join his friends a few weeks later. Having my dog with a bunch of others, sometimes that happens so I don't blame them at all. What I appreciated was their quick response to it!!

Best customer service in the area I wouldn't go anywhere…read moreelse! Great selection for anything garden, animal and clothing you would think of!

You tell me - One star or two?…read more I didn't receive any service, even though they are open until 7:00 PM. I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside. I asked if anyone was working the propane station. 'No, Propane is closed,' she said. 'But you're open until 7. When did propane close?', I asked. 'At 6:45,' she said. 'Just now.' That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed. How convenient. By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'. And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached? Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up. A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.' She said, 'We're closed. You'll have to come back tomorrow.' I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station. She called someone to come lock it up. It's 7:07 PM now. Still unattended; still wide open. It's been unattended, wide open, unlocked for at least 25 consecutive minutes now. They call it Joke Harbor, for a reason, people.

We have been using Krista for over 20 years. She and her staff, Brooklyn, Georgia and Sam are…read moreamazing!

They were pleasant and patient with my 6mo old dachshund and I was able to get a nail clip without…read morean appointment