We had an amazing time. Their website was easy to use. Check in and out with Keaton was great! He…read morerocks! Super easy in and out. We rented a pontoon for a long time for a reasonable price! Definitely recommend

Have been looking at Sams Docks for about 2 months for my moms 50th birthday. A boat was priced at…read more$1079 for 3 hours and this week I went ahead and attempted to book it. When I tried to book it the price was different (still had the $1079 price but checkout was different) so I gave a call to check in. When the price was given to the lady on the phone... she laughed at me. I was then told that it was priced incorrectly and we would not be able to get it for that price. The price went from $1079 to $1709. I can see where it can from but I do believe thy price should have been given due that price being shown for over a month. Just from the customer service of the phone call alone... I do not recommend.

It's a beautiful area that has amazing walking trails for yourself or your furry friends. We spend…read morea lot of time here, especially in the summer. There are multiple launch points for boats, kayaks, paddle boards and Chesapeake Bay Retrievers.

This little pristine lake sat out here for decades, providing water for the municipalities in the…read morearea. Little used until about 20 years ago it's now ringed with homes,hotels and soon high rises. The little lake that was, is fast becoming something we aren't used to in this area. I've boated and fished on it and it remains a great place to picnic. Check it out.

Normally maybe a good time for people but my friend's birthday was literally ruined. We spent a…read moretotal of 45 minutes total actually standing still but spent the rest of the time sitting while Captain Julian tried to anchor. Would not recommend to my worst enemy. Not only that but management was very disrespectful when we complained about our experience. If there are other services, go there! The positive reviews sucked me in but it really must depend on the captain you have. Either way, take the risk if you want. I heard the captain of the other ship that went out talking about the people on his ship negatively so I'm sure our captain did the same. Not worth all of that for the lake we went to. Steer clear.

Some friends and I were trying to rent a 15 passenger pontoon boat for memorial day. I called the…read morenumber and he immediately texted me saying "I'm busy at the moment. Please text me." I immediately respond-introducing myself and inquiring about the boat. He responds FIVE HOURS LATER!! He says name and credit card are needed to reserve...I'm not comfortable TEXTING sensitive information like that. He says they reserve over the phone and I ask for a receipt or PayPal request for payment and he NEVER responded. From May 23-May 25 he gave me and another friend the run around. Unprofessional and confusing. Also: American Watercraft Rentals AND Lake Lewisville Boat Rentals are the SAME COMPANY...

This is by far the best program around. The teaching/lessons are second to none! The boats are in…read moregreat condition and are well maintained.

From the owner: We invite you to explore our wide range of exciting sailing opportunities. We provide inexpensive…read moreways to investigate our sailing curriculum. For those sincere about sailing, we offer a premier comprehensive curriculum designed to develop competency. Sailing Opportunities (reservations required): Introduction to Sailing Learn-to-Sail, ASA 101 Basic Keelboat Sailing (group lessons) Intermediate & Advanced Sailing courses. Private Basic Sailing Certifications and Lessons Comprehensive private Certified courses (Basic through Offshore) J-24 sailboat rental (Lewisville Lake)

Does not care about the safety of their customers ! Daughter and friend were allowed to go out on…read morepaddle board and got stuck with high winds and strong currents . We're unable to make it back to shore , until they flagged Down jet skis to help them . do not recommend!

I wanted to try stand up paddle boarding and I found DFW Surf. My wife and I took a lesson and it…read morewas a great experience. We decided to join the Surf Club. The coaches are amazing and there are many activities, including paddle tours like sunrisepaddle, sunset paddls and my Fridaynightpaddle and a pint. There is also, SUP yoga, SUP racing, and wake surfing for all levels. My wife and I have been members for about ten years now, and we have we have met so many great people through the club.

Went on a sunset sail with Captain Buck. Such a delightful and knowledgeable guy. Beautiful boat…read moreand super comfortable. I highly recommend this for a fun evening out on the water. Free parking at the marina. Sail is

Shared from Google…read more Paid for classes in April. Waited on the instructor to set up a class until July, but he was out of town. I requested a refund in July, and was told the instructor was out of town again and would reach out when he returned. It's now September and I've heard or received nothing. This is highly unacceptable for an organization that claims it supports wounded warriors and disabled veterans. 10/2/2021 In response to the owner's response. I do appreciate taking ownership for missed communication, but expeditiously means "in a timely manner". My original request for a refund was 3 months ago, and as of today I have yet to see the refund. Once the refund is seen, I would be more than happy to return the knot rope, cert book, textbook, and the drawstring backpack they came in. Aside from that, I was offered for my family and I to attend a discovery sail at no cost. I declined due to time constraints now that summer break has ended. I will say this. I chose this school based on the reviews found on Google and Facebook which are really great, and at the recommendation of the ASA. I'm sure the captain is great and believe that other people may have had great experiences here, this is just mine. Take it for what it's worth. 4/22/22 We are now in to a year since I started this process, and this company has yet to make good on their "expeditious" refund. Nothing whatsoever.

I can't say enough about Buxton. We drove down from Tulsa OK, to buy a used Nautique from them. The…read moreentire sales experience was top notch. No sales pressure and they were very knowledgeable during the entire process. They sold us the boat, it's a 2016 Nautique 230, and the first time out, it ran fine but wouldn't restart after stopping to swim. It did the same for the next 2 lake days. The problem only showed up after the engine was hot and had been turned off for a while, so I don't fault them for not catching it before selling it at all. Anyways... I called them and they sent someone all the way up from Texas to come get the boat and fix it. They ended up having to replace some major components at a considerable expense to them. They did it all free of charge and have been very responsive to my questions and concerns. It is so rare to find a company that stands by their word and does the right thing even when it's detrimental to their bottom line. I'm a lifelong customer now for sure! If you want to be treated right... Go to Buxton!

I almost ordered parts online and decided to go to the dealer and talk to them. I have an older…read moreSport Natique and Sean was great at explaining and getting me the right parts I needed.

We wanted to do something fun with the kids. We originally planned to rent from another business…read morebut they didn't do rentals because of the lake flooding. They recommended we try Sam's Dock. The hours of the business say they close at 8 pm. No where on their site or at their location do they state the last rental was at 6 pm. We arrived at 6:02 and the woman wouldn't rent a jet ski to us. It was disappointing for the kids but we decided to return the next day. We arrived with plenty of time to rent a jet ski. There were 5 of us but it turns out we can't rent a jet ski for 3. Because of this, we didn't want to leave one child alone at the dock so we opted to rent one jet ski and my husband took the kids out to the lake one at a time. We sat at the restaurant, which was closed, in between the kids' turns. The minimum rental is 2 hours on the jet skis and you have to pay for gas on top of the rental fee. This was a surprise to us. We ended up having to pay an extra $50+ for the gas for 2 hours. Just be aware of that. This side of the lake there wasn't any parking fee so that was good. I think they provided us with a military discount, which was great. My husband mentioned the young man didn't know how to use the point of sale computers either. It took at least 30 minutes to check in and pay before getting on the jet ski so make sure to factor in that your timing.

This company is ran by a bunch of very young kids, and when renting out boats that go out onto a…read morevery busy lake it's unacceptable. We own two boats and have rented boats numerous times. We know our way around boat rental companies, lake rules and how to operate water devices. Yesterdays experience was so unprofessional it was hard not to just walk away, but because we had 6 young kids who were excited for a 'boat day' we kept moving forward. Upon arrive we noticed that we had an older boat. It looked small, had bird poop and spider webs all over it. I had to wipe everything down. The back rope tie by the ladder was cracked and we had to wrap it with a towel so our kids did not scratch themselves on it. We asked to switch to the newer boat and were lied to that the owner had the keys and were not on property. That is 100% false. They also did not have kid life jackets. How do you rent out boats and not have kids life jackets? Mind blowing to me. What they offered to us was from 1996. The other life jackets were way too large for our 7 year olds. Completely unsafe. They also didn't have any adult life jackets to offer us. We had to use the orange Titanic versions of life jackets for the adults. The captains chair was broken. So my husband had to sit on up on his feet to see over the top of the boat. How dangerous is that? The child who got us in the boat said "I will make sure and write that down so we don't charge you for that"... ummm how about let's talk about how dangerous this is? We made our way to our favorite spot on Grapevine lake and we turned the boat off so we could swim in the water. After 45 minutes we tried to turn the boat back on and the key broke in half. I called the office and I was answered with a 'hello'. They then could not figure out where we were on the lake. Mind blowing to me. My husband finally got the boat started with his pocket knife. We made our way back to the store. When we arrived the person asked if we had a good time like we were going to get off. We still had over an hour left on our rental. My husband went inside to speak to the 'manager' and he told my husband THAT WE WERE GOING TO HAVE TO PAY FOR THE KEY WE BROKE. What on earth? Absolutely not. That's how you greet a customer after getting stranded on the lake from your rental boat. My husband said we want to move to a new boat and GUESS WHAT?? They magically had the keys to the boat we wanted in the first place. We moved our items over to the new boat (with no help from the staff) and finished the rest of our rental time. They didn't offer any discount. We were all so tired we didn't have time to speak to the 'manager' that was on site. We have lived in Grapevine since the 70s. I will NEVER recommend this place to any one. What a horrible experience and customer service.