Do not trust Francisco Navarro with any work! He is a thief and a liar! He came to inspect my AC…read moreand lied to my warranty that he completed the work. He never did any work. He kept saying he would return to start the job, but he did not. Maximum Home Performance LLC is a scam!

We had three encounters with this company. The first two, when the company came out to conduct an…read moreenergy audit, were generally positive. The workers were courteous and hard-working. After those two energy audit visits, the company identified our basement as an area that needed insulation to better improve our home's energy efficiency. We scheduled a two-day appointment to add insulation to our basement, exterior walls and attic. The insulation visit and the two months of email that followed, were hell. Although their own employees recommended that we add insulation in our basement, and this was the primary reason we decided to add insulation, when the company came out to actually do the work, they said they couldn't put insulation in our basement because of the space between our beams. Since it was their company that did the initial work and made the recommendation, shouldn't they have known that we couldn't do the project that they themselves recommended? Then, instead of telling us upfront that they couldn't do that work, they decided - without telling us - that they would just cram the remaining work into one day and tell us at the end that they couldn't do the basement and wouldn't be back tomorrow. The company co-owner, Adam, came to the house to check on the progress during the day - he spoke to the workers who, presumably, would've updated him on the change in plans. He never told us that the basement wouldn't be done or that the workers would be doing all of the work in a single day instead of the two that we had schedule. As 5:00 came around and I was expecting the workers to be wrapping up, they said, "we're almost done, just another 30-40 minutes to clean up." An hour passed and I asked again, "how much longer, we have plans tonight?" The answer: "15 more min." This continued until 9:00pm when I had to cancel our plans and kick the workers out of our home. They returned 20 minutes later, claiming they had left their ipad. Despite being asked to wait outside (as we had finally sat down to have dinner) they entered our home anyway. While we looked for the ipad, the two workers took advantage to use our bathroom, but didn't help look for the ipad (which was in their truck). As we inspected the work the next day, we found nails, screws, cigarettes and trash strewn around our yard, and in the attic, a DVD rack had been knocked over and DVDs scattered all over the room. I reached out to the company that evening to express my displeasure and didn't hear back. I followed up again and eventually the owner called and said he'd talk to his crew. From there, we heard nothing. No update on what actions had been taken to rectify the situation and no compensation or effort to "make whole" a situation that was off the rails from start to finish. When the company sent the invoice for the work, they billed us for the entire scope of the project, including the work they didn't do. I pointed out the error and for more than a week received no response. It took TWO MONTHS and more than 14 emails to get a correct invoice. The communication and customer service were AWFUL. I will NOT use this company again, and have already pointed 10 friends and family members to other companies for work at their homes. You cannot be this bad at dealing with your customers in 2017 - there's no excuse. I was optimistic about this company after the two energy audit visits, but the last experience was a NIGHTMARE and I would recommend you look elsewhere unless you're looking for a way to increase your blood pressure.

Travis and Shawn came to assemble a large armoire for us. It was a complex job, that took a ling…read moretime, but they did a great job. They also went the extra mile and anchored the pieces to the wall. That was beyond the scope of the job, and it showed us that when they do a job, they want to make sure it's done right. We would definitely have them back for other projects.

Travis was super prompt in getting back to me about a door repair. He came out quickly to check…read morethings out and took the time to explain what needed to be done to fix the door frame. He was able to get the job done the same day and worked really efficiently. I also appreciated that he showed me his credentials -- it gave me peace of mind. Very real, friendly, and professional. I'll definitely be reaching out to him for future projects

Eco Energy insulated my attic back in September 2020. Bill went over all my options and gave his…read morehonest, professional opinions. I felt no pressure and quite at ease with the whole process. Bill is onsite working with the crew, so that is another plus. The job was completed in a couple of hours and then Bill walked me through the rebate process. I highly recommend this company. You should always get a few quotes from contractors and I suggest including Eco Energy in your list of quotes!

We had Eco Energy add insulation an older condo in CT. The project went smoothly and finished in…read moreless than one day. Bill Brown had us have an energy audit completed to guide us with the project and secure available rebates. The condo attic insulation now meets code, will save much energy, and dramatically improve comfort. We recommend them highly.

These guys are GREAT & if I could give a higher rating, I would! I contacted Matt last Tuesday out…read moreof literal desperation - I needed an attic insulated to code within a week & I didn't actually think it was possible due to the literal deadline from you know what. He immediately sent Andrew out the same day to look at the job. He gave me a price that same day (astonishing in the land of contractors to say the least) that was incredibly fair. Then the true contractor miracle happened - his supplier was out of R49, but knowing I was in a literal pickle, they found a way to make it work!! (R19 over the R30) We scheduled for that Friday and Andrew contacted me when he was on his way to the job as well as when he was finished. They did everything exactly as promised, at a great price, under my deadline and they did a perfect job! I can't recommend them enough! They truly went above & beyond.

From the owner: 5 Star Energy Solutions wants to help make your home or business more comfortable and energy…read moreefficient! We specialize in all types of insulation including Fiberglass, Cellulose and Spray Foam. We are SPFA Registered ID# 52003311 and our lead installer/field supervisor has 10+ years experience, is an owner in the company and is SPFA Certified LIC# S00457 and Icynene Certified# 11026 as well as Osha 10 Certified. We strive to complete our jobs quickly and efficiently. We will come out to estimate the job quickly and always give you an accurate start and finish date. Please visit our website, facebook page, call or text us today! HIC# 0657364 NHC# 0015642 WC# 045743688

I hired Valiant to put in an "underground" propane tank and generator. They sent several people to…read moretalk to me and each one contradicted the previous person. There was finally a decision and I was sent an estimate to sign. Part of the contract is that any damage done to the property is not their fault and I signed because I think this is pretty standard. All the the workers they sent were great, EXCEPT. it appears the quote I signed and paid for was not at all complete, so to dig the trench was another $2600.00. Then the surge protector was not added so that was another $650.00 These upcharges just kept coming. The Tank was NOT buried as I has asked, but is above the ground and a real eyesore. They willed the tank without asking my permission. The damage to the property is terrible and I have no way to repair it. The last people who came said they would check back, but I have never heard from them. I saved 20 years for this work and to have the mess, and all those up-charges has been terrible. The photos show some of the damage. Valiant said they would leave oil which they did not, they said they would come back and set up an App which they did NOT, they said they would contact me about an extended warranty which they did NOT. There were supposed to contact me about service and they did NOT. It was beena miserable experience. Now I have a generator which may or may not work I am out almost $30,000.. 20 years of saving.

I had the whole house- Generac generator installed by them…read more Their price was excellent- and the installation was very professionally done. Kudos to Nick ( the electrician ) and his sidekick, Christian. Super neat install! Bring on the power outages- I'm ready!!

Update March 2026: Nearly 11 months after the installation on April 9 2025 the odor and concerns…read moredescribed below remain unresolved and our upstairs space is still affected. I am updating this review to reflect our ongoing experience. I am sharing our experience with USA Insulation of Connecticut so other homeowners can be aware of the issues we encountered and make an informed decision. 1. Strong chemical odor Immediately after installation our daughter's room had a strong smell similar to burning rubber or a yoga mat. The odor becomes stronger with humidity and it has not gone away. 2. Unlivable conditions Because of the smell our family had to move downstairs. Our upstairs space has been difficult to use since the insulation was installed on April 9 2025. 3. No noticeable cooling benefit We were told the insulation would help improve cooling upstairs. In our experience we did not notice a meaningful difference after the installation. 4. Health and safety questions We asked the company if they could confirm whether the product was formaldehyde free due to concerns about phenolic resins. We did not receive documentation confirming this. 5. Safety Data Sheet concerns An independent environmental testing company told us they could not proceed with testing because the Safety Data Sheet that was provided was missing information and did not follow the standard format they expected. 6. Communication challenges We had difficulty getting clear answers about our concerns and were not able to have the situation reviewed by someone higher within the company despite asking several times. 7. Removal offered with conditions The company did offer to remove the foam at no cost. However the proposal required signing an agreement releasing the company from future claims and liabilities. Because our concerns about the odor and the situation remained unresolved we were not comfortable agreeing to those terms.

this is a horrible company. they were hired to insulate the ceiling in the basement. they caused…read moreso much damage to the entire basement from walls to my water treatment UV lighting and its housing, they sprayed over electrical outlets, broke a major water pipe, water gushing out, sprayed light sockets, they missed certain areas they were reckless. this cost was $4,000.00. when I called USA Insulation which I must've called at least 7 or 8 times, they never returned my calls. the additional costs for repairs came close to another $1,000. never use USA Insulation they're reckless and zero customer service.

Hired to repair leaks in 2 separate parts of our roof, Mr. Sullivan inspected the damage, made an…read moreassessment, and provided a reasonable estimate of charges. He investigated potential materials and repair options, discussed them with us and we agreed on a plan for the work. Once the work began it became clear one of the leaks involved more extensive repairs - He described these and proceeded with the additional repairs. He and his team were friendly, courteous, and professional, and they have a pride in their workmanship that shows. I would recommend them without any reservation.

Christian showed up for a roof repair job and went straight to work. He had many of the materials…read moreon hand and worked diligently to identify the problem. It wasn't an easy fix and he worked through all scenarios with me on the way to resolution. I'm absolutely going to call Sullivan the next time I need any type of roofing done.