Unprofessional. Damaged most of my belongings. One of the movers crew was very obviously high on…read moredrugs. Travis refused to pay for damages. Became very verbally abusive. He will not respond to the BBB regarding my complaint. This business needs to be avoided at all costs. The pictures below are just a small sampling of the damage done o my furniture. My sofas were ripped, my desk was destroyed and every peace, or wooden furniture was damaged with chunks of being torn out and multiple scratches on each piece. your

Scheduled a move from Columbus to the Akron area. Intake process over the phone and online seemed…read moreto go smoothly. Process was very thorough in covering contents to be moved. Movers were on time, but truck was too small to fit all my belongings. Very upsetting considering the lengthy process of covering the contents of my apartment. This caused me to have to ask 2 other people to bring their vehicles to help as almost my entire storage unit and items in my garage were left. All the loading and unloading of the content, gas, and time it took all of us to travel back and forth 2 hours each way to do it. Additionally, the movers caused damage to my walls in the stairway which I will have to pay for out of my apartment security deposit. The back-and-forth with the rep about an appropriate reduction in costs was also stressful and time consuming. His insistent reluctancy to take a minimal amount off the bill was ridiculous. He seemed to completely disregard the issue and want me to realize they wouldn't make any money if he gave me too much of a discount. That's what happens when your company completely drops the ball!

Their communication was great but when it comes to the actual job of moving and packing, it was…read morechaotic, very slow and disorganized. They came to our house 1 day before the move to check the inventory of items to move and were supposed to pack up our kitchen. On the day of the move, they showed up without packing supplies and later went to get the boxes. They brought only 4 boxes which clearly were not enough. After the 4 boxes were full, they used our own packing bags. The packing of the kitchen stuff was poor and they basically just dumped everything in the bags randomly and still left items behind that we eventually had to carry in our car. They took almost 7 hours to load the truck and this was just a 3 bedroom house and they had to pack only the kitchen. Everything else was packed already. They did not bring the plastic mattress covers and ended up wrapping the mattresses in a cheap plastic which did not cover the mattresses completely and ended up soaking and staining the new mattress. Further, the sofa was not wrapped completely and ended up getting soaked and stained too. Lastly, the furniture items were scratched at multiple places. They were way off the timeline that they originally estimated for our move. I would recommend them only if your move is small (1 bedroom or so). They are clearly not experienced and skilled enough to handle moves larger than that.

Very good experience using them with my home move from Akron to Cleveland. Everything was…read moretransported safely and with care. Dalton and his team were very professional and knowledgeable.

Moto movers showed up on time and delivered on time. They provided a private move from Ohio to…read moreTexas for a flat rate plus tax. There were no surprise charges or extra charges for stairs which was really nice. They did a really good job nothing was broken or lost. I would recommend this company.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

The guys moved in our new washer and dryer carefully and with ease…read more They hooked up and tested everything. Also removed old appliances They were fast and very respectful through the whole process Much appreciated and great business practice!

Jason and Jay removed the old washer and dryer fast, efficiently and professionally, prior to…read moredelivering and installing a new washer and dryer this week. They were an an absolute pleasure while they were here and would highly recommend.

Honestly if I could give a higher rating I totally would! From start to finish all have been…read moreamazing, communication was amazing, and payment was simple. Best of all, my silly doodle was well loved.

we had a last minute move of furniture into PODs. I called Colin at 5pm and he was able to have…read moremovers out to us the very next day! Noah and Billy were phenomenal! Polite, kind, careful with our belongings. it was an incredibly hot day in NEOhio-95 with a heat index 100+ and they still were cheery towards the end of that day. I would highly recommend Colin and his crew for your moving needs. we are so appreciative of all their efforts and on such a short notice. THANK YOU