The best price! Helen and Chan are very helpful…read more Building is built like fortress. No metal panels or leaky metal roofs. They have U-Haul trucks and sell boxes. I rented for six months and they gave me a free lock. They don't charge an bogus "administration fee" or force you to but their insurance.

This was a pretty good storage facility. The staff was very helpful and nice. there were carts and…read moredollies they let me use for free to move my belongings which was great. lowest prices in the area which was good since i was on a budget. i am definitely coming back here for my future storage needs.

Do not waste your time with this location Jim the manager will tell you one thing and then change…read moreit up completely I was quoted over the phone a price of $138 per month for a four month commitment that turned into $194 a month and then denied everything. I have rented a unit from the Tewksbury location for 5 plus years so much for taking care of your customers.

I had to move my mother's stuff after she passed away. They offer you month free. There get it…read moreafterwards they up their rates every 4 months. Sad you do that. But my boyfriend was told there all do it. We had no choose to leave when went up to $500 a month. Lol the guy running the place ask what did we have that was so important. How about mind your own business. The guy that runnings the place was rude. I will never recommend that place.

This Public Storage location might seem like a good one - not too sketchy of a location, gate…read morecode-accessed, "drive up" units available - but the reality is that this place absolutely sucks. Management is garbage - they have no concept of customer service and then don't actually honor the promises they make when they supposedly make amends for having screwed you in the first place. The costs for units w/in this facility are also obnoxiously high, and they will raise rates on you after a few months b/c they know how much of a headache it is to go and move all of your stuff from one unit to another - it's effectively polite extortion. Strongly recommend you avoid at all costs and find another facility that is NOT a Public Storage location.

DO NOT rent a storage unit from here. The garage doors to the place are constantly broken and do…read morenot work. There were a few times I found screws and bolts inside where you are supposed to be able to pull your car in. Over priced compared to other places I looked and when I went to move out on the 2nd of the month, they told me I had to pay for the full month. There is never anybody there to talk to in the office about problems or moving out. When I was moving in, another person moving out warned me how bad it was there and I should have listened. Would have saved me lots of time, money and the hassle.

I was going to hire some movers, load up a truck and drive cross-country. However my family members…read morewere against the idea. They did the research and calling around and discovered the u-haul box. When I looked at the prices and considered the toll a long trip might have taken on me, I had to agree with their choice. I was a little hesitant when it came to the movers, but they were all on time and very professional. Everything worked out just fine!

employee was rude and unprofessional I went eleswhere. He didn't want to talk but he was good at…read morepointing. Smiling was a no go and can i help you was a no go.

495 Storage is clean, has good lighting, and very well maintained, and is conveniently close to my…read morehouse. I was renting from Simply Self Storage on Main Street in Tewksbury, across from WOW Fitness center and Papa Gino's, but dropped them for many reasons. Simply Self Storage was dirty (they never swept the common/ hall areas), always had broken/missing wheel carts, very poor lighting, poor security, broken elevators, freezing conditions in winter (and open to elements), and expensive for what you get. 495 Storage is nothing like it, and Cindy and Andrea are pleasant, professional, and hard workers. I only wish that they have 24 hour access to units by customers, which they don't. I'll stay with 495 Storage for now. Note: 495 Storage (545 Clark Rd, Tewksbury, MA) became CubeSmart sometime during 2014. The facilities are basically the same, and staff are friendly enough. I feel my personal property is safe and secure, and the facility is clean. Update On June 2016: Received notice in mail on a postcard that their prices are going up in 2 weeks at a 17 percent increase. Place (Cube Smart) was not cheap before, but is getting ridiculous now and not acceptable. The recent increase is 6-7 times the rate of the national inflation. What gives?

From the owner: Climate controlled self-storage, U-Haul truck rentals, and packing/ moving supplies.read more

I went here to pick a locally owned storage unit because everywhere had hidden fees that kicked in…read moreafter 2-4 months. Well it turns out these business owners are no different than the corporate guys. My storage rent was raised 20 percent within two months of my move in date. The front door to wheel your stuff is jagged and broken making each trip difficult. I was willing to overlook the bad entryway and ridiculously small hours for a local business with affordable rates. Now I feel like it's appropriate to call out their business practices and advise you to go somewhere else.

When we were in the process of moving into our new home recently we had to rent an apartment for…read morealmost a year. A Lowell Storage had the best prices and was very clean and safe. Tony, Mike and Laura were very helpful every time stopped in. We always had a pleasant experience. Highly recommended and we'd give them 10 stars if we could!!