Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

Convenient and clean units on a well lit lot. They have both air conditioned units and not air…read moreconditioned depending on your needs. Also equipped with security cameras and security coded gate for entry.

I just rented a unit. Javier and Larry were VERY helpful and pleasant. It was a nice experience.read more

We arranged to store our car at Parkville for a month. The facility was well maintained, the prices…read morevery reasonable, and we loved the office cat mascots. Beyond the storage service, the Parkville Team is made up of incredibly kind individuals who went above and beyond to help my husband and I get a ride to the airport after the taxi service we had booked failed miserably. Without them, we would have missed our flight. These kind acts show much about their character and we feel even better now about leaving our car in their care while we're gone. Thanks again Parkville!

From the owner: Indoor storage and outdoor parking are available with competitive pricing, service and a…read moreguarantee! Please call for details.

Two months behind, I make zero excuses. BUT.... Let me explain…read more They wouldn't take my savings account for payment and they wouldn't take American Express for payment so I offered cash and the owner's wife chuckled. Since I was "behind" on payment, they put a red lock on my storage so I couldn't gain access. I paid yesterday and when I got there today, the lock was still on. I called multiple times and also texted. Finally got an answer. I told her I was there with my U-Haul and her response was "I know" She proceeds to tell me how I missed two payments. I said it's paid in full. She responded with "you JUST paid it yesterday. I said "that's why I'm here TODAY. THEN she tells me that the entire issue ME and I caused this and I'll have to just wait. I told her that she should work on our customer service skills and then said "F*CK, I have to wait an hour?" She called me back and told me her customer service skills were just fine, and now her husband is upset and on his way up, about 15 minutes. I said... I understand, I apologize for cussing. it was unnecessary and I will wait until your husband to get here. She said "be gentle with him, he'a not happy with you" UM. OK. He gets out of his truck, I get out of the U-Haul. As I'm saying thank you, he starts storming toward me. I got back in the truck and stood on the side steps. He stuck his finger in my face and said fuck you bitch I said, excuse me He said fuck you bitch, you don't talk to my associate like that I said... I said "You mean your wife? He said fuck you and I screamed. Fuck you. Then he said you're a fucking entitled bitch and you can wait for me to open this up. He started going back to his truck I pulled out my phone and said what gives you the right to call me an entitled bitch? He saw my phone (I'm assuming), unlocked the unit and yelled "get your fucking shit out, fucking bitch" I said "what the hell do you think I'm trying to do?" When I opened my unit....it was COVERED in mouse poop. Terrified is an understatement. Disgusting!

The person that runs this is a horrible person to deal with. Whatever you do I would get a storage…read moresomewhere else! The quality is horrible if you want your stuff filled with mice and mice poop then this is the place to put it! Trust me don't waste your time with him! If I could give a zero star I would! Just for his nasty attitude!

The property manager, Kay, was very friendly and helpful! I have not checked into the unit yet, but…read morethis site looks very secure and well maintained.

I stopped today to get my unit after making a phone reservation. Bill, the property manager, was so…read morefriendly and helpful. A company computer issue made finding my reservation difficult. Bill was so apologetic about something totally out of his control. When I became concerned about the unit being big enough for all my belongings, Bill made recommendations and worked with me to get additional space. I highly recommended this StorageMart location! The property was clean, the property is securely gated, and Bill is the best!

started out with clean, new facility, reasonable rates near my home. now rates keep jumping up…read morefor no apparent reason and for the last 3 months the parking lot side entrance has been broken for "lack of parts" and last week the front door keypad was out of order and I was directed to the opposite side of the building from my unit. I went in the front door opened by the manager, went to my unit and carried out what I could in 1 trip then left. Broken equipment for entrance should be repaired or replaced immediately. we pay our high rent and we should receive high service!!

Bait and switch!! Read read read the contract!! While you are busy moving your belongings they are…read morehurriedly having you sign a contract without letting you know they can hike your rate significantly at their whim. My rate has tripled in less than a year. Another billion dollar company taking advantage of average people for their million dollar yachts and huge mansions.

This is for the location at 9200 N Oak Trfy, Kansas City, MO 64155. My kids were selling their…read morehome and stored a lot of their things they weren't using here. The unit was broken into and ransacked. All of this is sketchy. They have cameras, a coded is required to get in the facility.....but when the kids talked to them, they got no where. StorageMart wouldn't give them video footage and told them to go make a police report which they did. They went back to SM and again asked asked for a copy of the video or pictures. They were provided with 2 pics of their open unit showing their posessions tossed out in the walkway. It doesn't make sense.....they would have time stamps for anyone that entered that night and cameras showing at least the vehicle. But when asked for the information......they are unable to help? Very sketchy and suspect.

Do not rent from here…read more We've had our unit for 6 months now, got a call on a Monday stating our unit had been broken into. The story from the manager has changed multiple times. First the guy cut the lock and jumped the fence. Then there was a storage unit auction held from 10pm-1:45am? But no log of the company even held the auction let alone people who came on the property. There's also no pics or videos available for us to see? All very fishy. We have lost approximately $2400 in tools and other building materials....