My rating and my review is on my conversation only with the sales representative who I had called and spoken to this Monday on March 20, 2023. I called the Bellhop Moving Company and I talked to Jaime who has been working for Bellhop Moving. Jaime was very through in giving me this accurate moving information on the long-distance moving from CA to Missouri. Also Jaime this sales representative was very patient, helpful in answering any question I had about this long-distance move and Jaime's voice was very calming and I felt very comfortable in speaking to him on Monday on March 20, 2023. I asked Jaime a lot of questions about this long distance move to another state in Kansas City, Missouri. My first question was I asked Jaime this sales person, What is the process for me to relocate from my local city in Oceanside, CA to another place in Kansas City, Missouri? Jaime said with this Bellhop Moving Company, they don't have a crew of (two men movers) who work in the Oceanside, CA area, so (I would have to either hire 2 men or ask 2 of my men good friends) who live in Oceanside, CA to help me load a (26 foot rental truck) that will be provided to me for my personal things, light furniture and my office equipment into this (26 foot rental truck). Jaime said that Then I told Jaime that I will also need to have my car transported in this long-distance move to Kansas City, Missouri and what is the process that will be used to transport my car in a secure and safe manner? Jaime said my car will be loaded onto a flat bed trailer from this Moving Service that has an active contract with the Bellhop Moving Company. I asked how much will this service cost me to load my car onto a trailer? Jaime said the price is either $1,200.00 to $1,300.00. My car will be secured down with these nylon straps with these hooks at the end of each strap for all 4 wheels. I asked Jaime, is there Insurance on transporting my car on this flat bed trailer for this long-distance move to another state? Jaime said yes and this Moving Service is completely Insured so if anything does happen to my car during this relocation my car will be fully covered. I thought this is good information for me to know about my move. I asked Jaime how many days will it take for my personal items to be moved from CA to MO? Jaime said it's going to take about (3 days) for these 2 men to unload my personal things to Kansas City, MO. I asked Jaime to give me a Free Estimated Cost on this long-distance move. Jaime said the total cost will be $9,000.07. This cost is a little cheaper than World Class Movers would be charging me $9,836.69. This Bellhop Moving Company is only cheaper because I will have to hire (2 men to move my personal things) into this rental truck or I have to ask (2 men friends) to move my things into this (26 foot rental truck). This Bellhop Moving Company this sales representative, Jaime said I will have to put down a 10% deposit, when I reserve a (specific date and time) that I will be relocating from my home to another location. Then after my long-distance move is completed I will have to pay the rest of this 90% payment to Bellhop Moving Company. Jaime stated to me that it will take their 2 men crew, 3 days later to unload all of my personal things and to have my car transferred to another area. The World Class Movers the owner Andre said he has his own people who are 2 men employees who will do all the moving in loading my personal things and anything else. This (Rental Truck) is provided with World Class Movers and its included with their total cost. Jaime this sales representative gave me excellent customer service during our cell phone conversation on Monday, March 20, 2023. Then Jaime said to give him 3 days notice a head of time to book my space on the specific date and time. Jaime also said he will need the new address of this location on where my personal items will need to be unloaded and move into an apartment or a rented house. Jaime told me to give him a call when I am ready to make this long-distance move. I said yes I will but I need to decide on which Moving Company I want to hire to do this job sometime in May of 2023. read more

Beware: you'll be charged for services never received. These "movers" did not use any packing material and warned me not to move things because of lack of packing material, they refused to assemble and disassemble simple furniture, the movers were not professionals and were friends "just helping out", showed up over 3 hours late, drove into and damaged a concrete retaining wall, damaged a door, damaged my walls, broke my bannister by pushing a mattress against the banister to flip it over the bannister rather than simply carrying it up the stairs, carried boxes upside down, slammed items and boxes down, while cursing and complaining the whole time. The movers even made comments about me to each other that was deeply unsettling. While Bellhop agreed to issue refunds, it is now refusing to honor those refunds. I haven't been compensated for any of the damage to my property or items damaged in the move. Feel like I got scammed and would have been better hiring anyone from Craigslist Dishonest and unprofessional read more

TAKE YOUR MONEY ELSEWHERE! I had an extremely easy move that was completed in under the 3 hour mimum, which was paid upfront(which was supposed to be authorization, only, but whatever ). They ended up charging me an extra $600 after the move concluded, with zero explanation. I've called 10 times while being hold for 40minutes+ each time. I have yet to speak to a human being. Its like their phone lines play hold music forever on end, with no intention in answering calls. I had to go a round about way to even find how to reach out to support. The chat feature doesn't work either. Ironically, my move went very smooth. No issues with my movers. I watched the mover scan my QR code when the move completed, and yet bellhop decided to charge for an additional 2ishhours for whatever reason. Also, I reached out for a refund for a portion of the time that was extended due to the mover going to wrong location(via email to support). They gave me a refund for that, but then said that's all they can refund. SAY WHAT!? Such a scam of a company. I'm a small business owner of multiple business and Im blown away by the lack of care and customer support. A lawsuit is impatiently knocking at their door. read more

I had used Bellhop about 6 years ago and it was amazing. This time however, my move was scheduled for 4 hours and took under that, but when I got my bill it was for over 5 hours. They claim that the move started at 8:30 but it was more like 8:55 as I recall but I have no proof of that, so I will accept 8:30, but then they are claiming the move didn't end until 1:40 but it was done by 12:20 which I can prove because they sent the email to review the movers and tip right after the movers left at 12:20. Now they have actually taken my money fraudulently even after I had called to dispute the time. What a horrible company. read more

We booked with Bellhop for a move. The reservation was for the 20th of December at 2pm. I was charged in advance for the move which I had no problem with. The reservation was for 2 26 ft trucks 5 movers and 5 hours. The team was over 2 hours late and showed up high, could smell the marijuana. They only brought 1 26 ft trucks and a small 10 ft box truck. We had every box ion main floor to make as easy as possible. I said the entire contents wouldn't fit with the trucks that they brought. They assured me it would. The proceeded to roughly load trucks and broke and scared furniture. Only half of our items fit and when I said you'll have to make a second trip they said it would be extra and got very threatening over it. They brought the items they had loaded leaving other half at house. When unloading again were rough with stuff and only brought into garage. I had to rent a truck and finish loading the rest of our stuff myself along with hauling everything from garage to the rooms of the new house. I am a disabled veteran that has a very bad back that struggles with lifting and carrying, which is why I hired a moving company. When I called bellhop they informed me that they could only reimburse me 250.00 of a 2600.00 dollar move saying that was fair compensation. I explained I wanted half back because they only moved half my stuff and they rudely informed me it wasn't going to happen and I could sue them. Which I plan to do !!! If you are thinking about using this company please be advised. They are not an actual moving company. They are brokers that hire out cheapest bid and keep the rest. I gave a 1 star rating only because you can't give a negative one Kevin O'Neill read more

Careless movers and drivers. Do yourself a favor and either choose another company or pay the crazy insurance cost because YOU WILL NEED IT. Our damaged things were not so heavy that you would drop it but it was handled carelessly. Seen with our own eyes. My in laws hired this company. Messed up their carpet because they did not wear booties over their dirty shoes when they came in the house to move stuff. Had to pay to get the carpet cleaned again. I don't like to leave bad reviews but it is what it is. We did reach out. We were not satisfied with their offer for compensation. Had to buy a new fridge door on our new fridge ‍ .... Anyways, like I said, get the instance or hire someone else. read more

Overcharged. I hired Bellhop (Kansas City) for a trailer move in January 2023. I was scheduled for a specific day/time. The day prior, Bellhop called me and asked me to move my time to the afternoon, which was not possible due to timing of my trailer pickup. The representative said, "ok" and hung up. Ok, was I getting movers or not? I had to call twice and was finally assured that I was getting movers on the day/time I scheduled, but these movers were 3rd party hires, not Bellhop folks (as it turns out, I think all Bellhops are 3rd party hires through contracts that Bellhop has with these 3rd parties). The movers showed up on time and did a good job (I packed my own stuff & they loaded my trailer); however, they didn't clock out when they told me they were going to (they were close, but over), and Bellhop happily charged me extra. The extra time turned out to be the time the lead mover was asking/showing me how to leave a review. read more

10 out of 5 stars! My husband and I used Bellhops Moving yesterday to relocate our home from Prairie Village to Olathe. The truck and entire team was there by our start time of 8am and I was FLOORED at the amount they got done in such a small period of time. They loaded our entire ranch 3-bedroom home, garage, basement, and appliances in the 27-foot truck within the hour. The guys were so kind and eager to help. It took them another hour to unload the truck and take all of our belongings to their rooms. We moved into a 2-story home, and it didn't phase them at all. They got our washer and dryer up the stairs to the laundry room in 10 minutes. I would absolutely hire them again and would recommend them. These guys killed it! read more

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Bellhop is the absolute worst moving company ever! Do not. I repeat do not use them. They truly deserve zero stars. They mostly use third party companies to move your belongings. The men who show up are either several hours late or they don't show up at all. The men who show up also don't have moving experience so when they pack your belongings, things ended up damaged. They broke my brand new dresser because they placed it in the moving truck on its side instead of just leaving it upright and sliding it on the truck. My move was very expensive nearly 1,000 and Bell hop only credit me $350 for the broke dresser and for men who with showed up later or didn't show up at all. The customer is terrible when you try to make a claim: Go with another company, they do not hold themselves accountable. read more

I've used Bellhops three times in two years, and I'm a fan. The college aged kids are incredibly professional and efficient. I've also had the same gentleman as my mover (lol he remembered me and my stuff) twice in a row a year apart, and I've never had a problem with them. Make sure to leave them a big tip--they're just kids and they do a great job. Additionally, in two of the three times I've had them, they had someone shadow the move to help train. I found out that that person usually doesn't get paid like the rest of them, so really, drop them a tip. read more

The ABSOULTE WORST COMPANY! I have used many times over the years, but something has changed. I had difficulty even booking the move that should have been my red flag. I booked 2 months ahead of the move. Then on move day THE MOVERS NEVER SHOWED! was booked at 0800 then at 0845 they called saying they were "Double booked" and moved me to 1400. Then at 1400 they were " on their way" same at 1445 while I heard children playing in the background. At 1500 they stopped responding to me. Bellhops solution was 10% off and rebook me FOUR days later. This isn't helpful when you sold the home and have to be out. read more

I had reasonable hopes for Bellhops as a professional solution to meet my modest moving needs (1000k sqft Apartment). The associates that ended up showing up an an hour late ended were very hard workers, but had little experience. What resulted was damage to furniture, floors, walls and boxes left behind outdoors, and me buying two wood staining pens. First off- there was no communication when the team was running late; a half hour after the team was scheduled to show, I called the 888 number for confirmation; the hotline associate said that they would call back after getting an update from the Team Lead. I never heard back. An hour later the moving team showed up and blamed the hotline for not being transparent. Entirely understandable that plans change- but a lack of customer care is inexcusable in an era where one can call, text, or alert clients via an app. The movers eventually adjusted the times they clocked in- but this was far from the end of the issues. Damages. To plates. To floors. To a BRAND NEW COUCH. Abrasions, punctures, indents, damaged trim. Please, take a moment to look at the pictures. Yes, that is a fist mark in the side of my couch, thanks for noticing! I contacted their Customer Care line, once again, for damage to the couch alone--- and they offered to deduct $90.00 from my move to compensate for the damage. Fair compensation for a piece of furniture that was worth thousands of dollars? You decide for yourself. And, if you are still reading this- you deserve a cherry on top of it all- my old landlord found a box of my clothes sitting underneath the patio side entrance that was left out in the snow. Professional? No. Timely? No. Caring? Definitely Not. But hey, Bellhops will most certainly take your money, and fist your couch; if that is what you are in to. read more

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As a former Bellshop contractor do not use . They are overpriced moving brokers. That hirers anyone that goes on there site and applies to lead and do moves . Paying $83 per hour for the contractors while charging the customers over double the price and not doing any of the work . The name of my moving company is Haul Pros LLC , during 2024 we did over 50 moves for Bellhop becoming there top pro. during our business observed, they get very little detail. They do not care about their contractors or their clients as our partnership ending due to Bellhop charging a client over 4,000 dollars and paying us only $900 in which we told Bellhop we didn't have two 26" trucks available during the date they needed however they had no other movers and told us to go with the smaller truck this caused big issues with the client that was a veteran. They took $300 out of our pay and they took no lost . This has been a persistent thing with Bellhop them doing whatever to book a job and once it's booked, they do not care about the client or the contractor so in all if you're looking for a moving company, please do not use Bellhop they own no trucks and have no moving cruise. They contract out cheap labor in charge the client almost 4 times the price of what they pay their contractors if you're looking for affordable service we have over 300 5 star reviews Never use contractors and own our own trucks. For any questions contact us via email haulprosllc2019@gmail.com read more

I used Bellhop to unload a storage pod into an apartment. Pros: -Super easy scheduling -can get a cost estimate without having to enter your contact info -app/website have a good user interface -Punctual and got the job done Cons: -Uses gig workers, so the service seems pretty variable based on who you get (just read these reviews!). My movers were fairly young and weren't quite as efficient or experienced as other movers I've hired. read more

This review is two fold: 1) about the movers' skill; and 2) about the claims process / limits on "big" items. I scheduled 2 moves with this company. The first move I would have rated a 4 star - they were pretty good. But they did try and jam a sofa up a staircase causing lots of damage to the walls. The second move was TERRIBLE. The movers had no idea how to move big items, they didn't know how to use appliance dollies, and their regular dolly was broken. The didn't listen to me,and tried to take appliances up the wrong staircase without measuring all the openings, and got it stuck, causing LOADS of damage. Now, I have a brand new property with 5 beat up appliances - and the Customer Service lady is saying I am limited to $.70 PER POUND!! WTH!! So I have a banged up fridge that cost me $2,000 - and I am getting reimbursed MAX $200 because of the fridge's weight. Next time, I guess I should have put dumbells in the fridges!! So sad because I was going to use this company for 6 moves in 2 months- and many more in the future - but because of their reimbursement policy, they cut off their nose to spite their face. :( read more

Bellhop Moving - See HUGE dent in door - Movers Near Me - Kansas City, Missouri

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I've given you zero stats if I could. You moved us. The contract stated 4 guys only got 2 really young kids. They had no moving equipment. Worked for less then 2 hours. Disappeared for 3. Calling and looking everywhere for them. Then texted us and said they won't finish the job. Trying to charge 778.00 for those 2 hours. Very unprofessional. Don't use. Go anywhere else. We had to hire a new company the next day. read more

DO NOT USE THIS COMPANY! Save yourself the inconvenience!!!!! They deserve -5000000000 stars !!There's a big chance they won't show!! We used them 2 years ago and they were great but something has definitely changed ! We booked and paid for a move weeks in advance (almost $700)and they called and cancelled 2 hours before they were supposed to show up with 3 movers and the uhaul. With this cancellation being last minute and at the beginning of the month when lots of people move it was impossible to book another company. We also had to drive a considerable amount of miles to go get a uhaul because all of them were pretty much in use around the city or outrageously large and $1000 or more. We missed appliance deliveries to our new place and have to wait until the middle of the month for redelivery because Bellhops idiotic incompetence putting us behind schedule. Also, I am pregnant and very high risk and this was extremely stressful. And worst of all I had to call people last minute on a weekday morning for help moving. After a lengthy hold, I got connected with a manager and all she was good at was apologizing. Apologies don't move furniture though . She released our funds but we still have to wait 3 to 5 days for the banks to release. She also mentioned they have continuous staffing issues. BUT THAT IS NOT THE PAYING CUSTOMERS PROBLEM!!!It is your responsibility as a business to have effective plans in place to insure things like this don't happen in the first place and if things do happen it is THE BUSINESSES RESPONSIBILITY to fix it ASAP!!! Bellhops had ZERO solutions!!!! THEY HAVE OFFERED NOTHING OF VALUE!!! Just stress and repetitive apologies and pushing our move to days later which was NOT an option. I mean how can I trust that you will actually show up at this point. Plus, that's the day our lease legally ended! I will shout from the rooftops my experience with this company EVERYWHERE! No one should have to deal with such nonsense! read more

Worst moving experience of my life! A move that should have taken 2-3 hours took over 5 and it still wasn't completed. The crew of 4 young men worked harder but not smarter and didn't seem to have experience moving furniture. .They struggled for 30 minutes to get a dresser upstairs, but refused to take the drawers out to make it lighter. They placed my cream colored couch on its end on a dirty front porch. They shattered a switch plate, gouged a door, the ceiling and a stair bannister. They scraped walls and trim, left a gouge in a dresser, dirty hand prints on the walls and in general, caused damage at both the property I left and the one I moved into. Two of the young movers were really trying hard and were polite., although still inexperienced. The other two were dropping the F bomb and playing rap music that was filled with expletives on the truck. At the end of the day, they left the couch cushions in the kitchen, didn't set up any of the upholstered furniture, and left. One of them had his girlfriend in the car across the street at both locations. You should know that this is not a moving company. The truck and driver come from one place (mine had the name of a delivery company on it) and all of the movers show up in their own vehicles. They appear to be young high school or college age kids who have little training or experience in moving. The move was handled in a very unprofessional manner and I have refused to pay the additional cost that is due because the move took longer than the bid called for. The company tells me that I cannot start the claims process for the damages until I pay the bill, so we may end up in small claims court. Since each moving crew is different, you may have a different experience, but my crew was not trained for the task. read more

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I'm really having a hard time believing all of the glowing reviews considering my experience. 1. I scheduled an 8am move time and someone called two days before the move to say they didn't have enough trucks, so they'd need to reschedule me for 2pm. 2. Ten minutes before the move I was informed that one of the three movers wasn't showing up, so we wouldn't be charged for three people. Gee, thanks. 3. The movers were sweet kids, but far from professional. They dropped several boxes and I kept hearing, "Oops, sorry," throughout the move. 4. There was a "glitch in their computer system" so the quote that was emailed to me was incorrect, but I was told that because they quoted the correct price over the phone and they had a recording of me agreeing to it, that they wouldn't honor the price from the email. What business holds a phone call above a written document? 5. They charged my credit card the amount they thought was correct without waiting until I spoke to the manager as I requested. To be honest I was just tired of calling and being transferred to different people. The fact that I'd just purchased a new home and had so many other things to handle caused me to just let the issues go and not pursue further actions (including calling the Better Business Bureau, which I still think I should do), but I was overcharged $150 and had several broken items. Please don't do business with this company. read more

Bellhop provided moving service on recent relocation for our Mom into an Independent Senior Center. The quote and reservation processes were easy. Bellhop provided us with names and photos of our crew prior to moving day. They showed up on time and were efficient. A deep small divot was made in the sheetrock wall next to our staircase when they were carrying down a heavy dresser. Erik and Ryan were accommodating, polite & friendly to us as well as the staff at the Senior Center. They helped rearrange furniture at our request in Mom's new home too. There was a third team member, the driver, but we didn't interact with him since he did not come into our home or the senior center. Once everything was opened and accounted for, nothing was broken or missing. Thanks Bellhop for making the move an easy one! Randy & Maggie read more

They were careful not to ding furniture or walls. They were on time. And they were able to come on short notice. I found them through Thumbtack app and once I submitted my request I heard back from them in less than 30 minutes. The move was a rearrangement of furniture in our house and they handled everything smoothly. read more

(Kansas City, Mo.) I needed to move some appliances and a few pieces of heavy furniture from one floor of my house to another, and Bellhops was an easy solution. Sampson and Noah, brothers, arrived on time, were hard-workers, worked fast, communicated well with each other, and were careful with my things. They even wore masks on a hot day -- MUCH appreciated!! read more

They were amazing! Very nice, easy going & did a really great quick job! Ryan & Kyle were really great guys! Would 10/10 recommend using this service. read more

They cancelled my appointment for tomorrow. If I could rent the truck they would hire out the labor to me??? Why couldn't they rent a truck? Or do it Sunday? A small move of two to three hours. Very little furniture mostly boxes staged in the garage ready to load. Our house burned last Feb. and is now ready to move back but thanks to Bellhop that won't be happening cause they bailed too late to acquire anyone else till NEXT WEEK! THANK YOU BELLHOPS!!! read more

Perfect service to use if you don't need a truck. Communication before & after was excellent and the movers were AWESOME. Also, it's wayyyy cheaper than any moving company I got quotes from. Would definitely recommend! read more

Mason, Cortland, Issac and Jordan were a great team! This is the second time we have used Bellhops and we've had a great experience both times! On time, friendly, professional and such a better value than the other moving companies! You don't be disappointed! read more

DeVon and Jordon were outstanding. They arrived early 10:50am I was very impressed by their timeliness. They assessed the move and got started right away. They found innovative ways to lift a large sofa to the third floor apartment. They never gave up. The team was extremely hard working and very professional. Thank you so much. I'm sharing my experience on Yelp and with my neighbors. Thank you BellHops. read more

Only one mover showed up so we had to cancel. They didn't call us or try to schedule another person to come out. Very disappointed. We only had the truck that day. read more

The movers Dawaun and menniaha were great. There was damage on a few pieces however the movers took pictures and stated they would submit it to the company so it could be taken care of. read more

Mark L and Ryan P were very fast and efficient! They moved belongings from basement due to water damage. Their help made an already stressful time much easier! Thanks guys! Also this is our third time using Bellhops and they will always be the first ones we call! Today we Scott and Courtland helped move things in our home! Thanks so much for doing a great job! read more

This was my first time using BellHops and overall was quite pleased. Both of the guys showed up on time, were courteous, and worked hard. I hired them to move newly purchased furniture to our upstairs bedroom. They came with positive attitudes and a willingness to work hard but not moving materials so be prepared to possibly provide your own if you deem it necessary. If you're hiring them for a move along with a truck, the truck I was told has some moving supplies. I'd definitely use them again. read more

Movers were awesome! Quick, efficient, polite, hard working. Dawaun J and Jordan R were both great to work with. Would highly recommend Bellhops and these two gentlemen to anyone looking for this service! read more

They showed up wreaking of pot. Didn't try to be safe with how they carried anything including expensive furniture. I had no idea how unprofessional they would be or I would have gone with someone else. They sat around on their phones at different points wasting over 30 minutes. They showed up late but charged me for the full hour. They left early but rounded up to the next 30 minutes. They damaged an expensive mid century modern cabinet. It was our tv stand. They set it down wrong which broke a leg and destroyed the bottom. They assured me they had insurance. They documented it and said I would be contacted. After a couple weeks I emailed them and they said it was too late for a claim. After calling the reversed it and after another month of bs process they gave me $130 for my $500 furniture. Which I had to go replace. The entire reason I got movers was because I have an ankle injury and wasn't aloud to lift anything. I still had to go replace furniture and lift it. I hate this place. Waste of my time and money. read more

Wouldn't recommend. Horrible communication on all levels and very poor customer service.

Wow. Had no idea this service even existed and now that I do, I will refer everyone I know to this service. Friendly, respectful of our things, genuinely great experience. read more

HORRIBLE AND DISRESPECTFUL CUSTOMER SERVICE!! They cancelled my reservation with LESS THAN A 24 HOUR NOTICE. When I called to figure out why I was told by their rep very rudely that they "can't control people if they back out that's not our fault". They have NO policy to accommodate if your team gets sick or something comes up so you can be SOL within 24 hours or even a few hours before. Was given no alternative or accommodation besides a reschedule for 3 days later. No sincere apology, no great customer service to back it up and the lady HUNG UP ON ME after she cancelled my reservation. My emails still have not been answered. Appalled by their service and absolute disregard for respecting customers. read more

Worst decision I ever made. This company could care less about your furniture, walls, floors, etc. After the move, I called to explain the damages to them and was told that because I did not take out the insurance policy that they offered, nothing could be done. Seriously? So in other words, its acceptable to send out incompetent movers and destroy my furniture and home and somehow its my fault. Totally unacceptable way to run a business. I learned a valuable lesson and will never recommend them to anyone. read more

Do not use this company!!! If I could give zero stars I would! A lot of hidden fees! Several of my items were broken, furniture was half put together and in at least one instance chipped. I asked to file a claim and never received the information/paperwork. Totally a group of salesmen trying to make numbers at any cost to the consumer. DO NOT USE THIS COMPANY!!!!!!! read more

I have never hired movers before... but decided to get some help loading our truck. Hired two guys for an hour just to load up from our home to our moving truck AND IT WAS ONLY $99. And let me tell you... WORTH EVERY PENNY. Ryan was prompt and even showed a little early to help evaluate and make a game plan. He and Peerless worked their tails off loading our stuff and knocked it out in an hour. They were kind, hardworking, and moved all our stuff with an amazing attitude. I will be hiring them again. So helpful. Removed so much stress from my life today! Thank you!!!! Don't ask your friends for a favor they don't want to do anyway... just hire Bellhops! read more

I'm so glad we went with bellhops for our move. It was the best priced quote that I got, and the customer service was great from booking to moving. Just be aware that with bellhops, you will have to rent the truck and drive it. That was fine with me since it made it cheaper, but just make sure that you're ok with driving the truck! The two bellhops, Mitch and Mark, showed up right on time, and were very professional and friendly. They were self-sufficient and efficient packing pros, but asked questions as needed to make sure they were taking the right stuff. They clearly knew what they were doing as they packed up the truck like tetris, making sure to everything was protected. I would highly recommend Bellhops! The only sad thing was that they did not wear green headbands like in the yelp pictures, so if that's important to you, you should either re-think or make a special request during your booking. read more