1. iSwitch Roofs

    1. iSwitch Roofs

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    Bingham Farms, MI

    iSwitch Roofs

    5.0 (1 review)
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    Alexandria Home Solutions - After

    Alexandria Home Solutions

    (12 reviews)

    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Prime Home Remod

    Prime Home Remod

    (5 reviews)

    I hired Josh Kroll owner of Prime Home Remod in the beginning of March 2024 to install a roof,…read morewindows, siding and gutters. This has truly been one of the worst and most frustrating experiences of my entire life. Josh used subcontractors who were terrible at their jobs and didn't follow manufacturer guidelines or standard practice. Had he stopped by to do the job I hired him to do as a general contractor all of these issues could've been resolved as they arose. Instead the only times he was interested in swinging by or calling was to collect payments. Josh sent out a repair guy who I never met before to address concerns. This repair guy expected me to give him the final payment. I called Josh with my concerns. All he did was scream and threaten me. Josh didn't come out. I wasn't satisfied at all with how things went and many issues were left unresolved. He resorted to using a high profile attorney just hours after this took place. Important to note that this attorney is related to him and I believe was an attempt to intimidate me. He also had building inspectors from my township stop by without warning and off the record as a "favor." No permits were required for this job so no reason for them to be at my home at all. A third party inspector did in fact reveal that things weren't up to par, however Josh didn't follow all directives from the inspector. The insulation board was not installed correctly and had to be redone among other items (windows, roof, siding). Josh started the insulation board job in December of 2024. They got the siding off and new insulation board up right as weather was coming in then left my house exposed in extreme winter weather conditions until February 2025. Garbage and siding left under snow and ice all over the yard blowing all over my neighborhood for over 50 days. I still had to fight every step of the way and am still dissatisfied. His guys came out several times throughout 2025 to address concerns (showing up with no notice everytime). I haven't seen or heard from Josh directly since late 2024. Never do business with Josh Kroll and Prime Home Remod. If you have used Prime Home Remod (especially for Greengaurd insulation board installed 2024 and earlier), get a private inspection done because it was probably done incorrectly. They'll cause more harm to your home than good.

    Remolding multiple family homes while visiting in town. I would never use this company and not…read moreonly did Prime Home Remod constantly made several assumptions and was rude. Josh repeatedly didn't listen and refused to give me a quote even after I agreed that the company can use all of their materials. Not a good person and I would never use this company after the first phone call.

    iSwitch Roofs - roofing - Updated July 2026

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