Traded some silver and gold- best prices in the basin. Izzy is professional, his staff are courteous creating an overall wonderful experience. read more

His staff lied about the quote, lied about calling me, and lied about when the ring would be ready. When I thought they were calling to say the ring would be ready, they were calling to say that it would cost $1K+ when I was quoted just over $500 for the sizing/soldering plus $50-$100 for the head. If his staff had been honest about the quote to begin with, it would have been different. But everything was last minute and when we would call, it was a different story with Nicole, who acts like every single day is her very first day to work any job ever. When I said I hadn't received a call, another girl called me to say Nicole wrote down a note that she had called me. Okay - then where was my missed call? Where was my voicemail? They had my husband's number too. There was also no other reason for her to call me other than to dispute me saying I didn't get a call and she kept arguing round and round about it. I finally asked her straight up if the point of her call was the call me a liar. She said that she was just calling to say that Isy would call me later, which is what she had just heard the other girl tell me not 10 minutes earlier. Isy then called me and was talking in circles too about how they never order expensive pieces like the magical new $600 part where I was verbally quoted $50-$100 without calling the customer first. But then he would say stuff like of course the part was this expensive and we should have just known? We aren't in the jewelry business which is why we were trusting him and the quote given by his staff. Then he told me that he decided to go ahead and just order the expensive piece without our approval despite his own policy of needing approval first when he had both my number and my husband's. At this point, I was just disgusted and said to stop everything and we would just pick up the ring and have all the work done elsewhere because I didn't trust Isy to stand by the new last minute quote. I spoke to my husband immediately and he called Isy within 15 minutes and said that he would pay the exorbitant new quote because he was sick of the rings not being done if Isy would just get them done and not bother me but deal with him after how I was treated. Nope - Isy claimed that the rings had magically been "undone" and could no longer be completed. By the way, this was all for sizing up a solitaire platinum ring (4 to 5.25) and setting a diamond in it, sizing slightly down a platinum ring (6 to 5.25) and soldering them together. This was not a giant job. All we asked for was an accurate quote and honest customer service. read more

Isy's Fine Jewelry - The platinum rings Isy couldn't size, solder, or set. - Jewelry Near Me - Odessa, Texas

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Isy has an eye for perfection. I have a few Christmas gifts purchased there. He knows what he is doing and is extremely honest.

Don't waste your time or money with the other jewelry stores in the Permian Basin. Isy's fine jewelry has excellent customer service and a great selection! He takes his time with each customer, treating them with respect and kindness. For those that are hard to shop for or difficult to fit, Isy's can also make you a custom,one of kind piece of jewelry to your satisfaction. After shopping there myself,I feel confident in saying Isy's Fine Jewelry is truly the best! read more

I had shopped over 30 jewelry stores for an engagement ring. The same style ring that the other shops wanted $8000.00 - $10,000.00... Izy made a ONE OF A KIND CUSTOM for only $3000.00!!! He takes all the time you need in a totally unrushed atmosphere. I will never shop anywhere else for fine jewelry. read more

I found Isy's when I had lost a diamond from my wedding ring for the second time. His work was beautiful and far less expensive than my previous replacement. I've since used him to repair numerous necklaces and bracelets. The service is friendly and professional. He takes time to explain options and processes. He even gave me some tips on wearing my jewelry that will make it last longer; thus, cost him money in the long run. I want a jeweler who understands the value of producing satisfied customers, not making a one time sale. I'll keep coming back. read more

The family of Isy's far beyond exceeded my expectations. I took a my father's Vietnam Vet ring in to have resized and these amazing jewellers went out of their way to paint in the colors that had chipped over time. This is something they don't normally do, but they were happy to accommodate for such an important revitalization. I am overwhelmed with the kindness they passed on to me and there really aren't enough words of praise to speak upon their behalf. They truly made this an extraordinary reminder of not only a great man who served, but of the compassionate nature of mankind that was taken as a distant memory. Thank you for your outstanding work! I will be recommending you to everyone I know. Truly spectacular. read more

What a wonderful shop! Isy the owner will walk you through whats right for your budget. He makes most women very comfortable, i guess becuase he is normally shorter than them...lol..all seriousness this shop is A+++ in my book! read more

Excellent customer service. Beautiful jewelry and extremely helpful. I would recommend everyone get your custom made jewelry by Isy.

Isy and Mandy are great with customer service for starters. The end product was worth the time it took to get that one of a kind custom piece. Isy is very personable and really stepped up to the plate to accept the challenging task I gave him. He is definitely a master at creating beautiful jewelry and gathers material from all corners of the globe. Some people want the big name stores like Kay and Jerrod's. After meeting with Isy and working with them from start to finish he was able to create something that most places would have decided against building. Isy took on the challenge and the final product was absolutely amazing. I will recommend Isy's for anybody looking for that next custom piece or any of the pieces he already has in the store. I will continue to do business with Isy's. Service after the sale is top notch. This man stands behind his work. You not only find a great place to do business, you find a few new friends when it's all said and done. Thanks Isy and Mandy I appreciate the hard work. Five stars are not enough for the quality you get from them!! read more

Isy has made several pieces for me. A pendant, a wedding ring, and most recently an 18th birthday/senior ring for my daughter. Isy always does a fantastic job. Each piece he made was custom to my needs. He is always mindful of how much you can afford and never tries to talk you into spending more than your budget. I recommend him to anyone I know who's looking for new jewelry or jewelry repair. Bottom line: He's awesome and all the jewelry he makes is awesome, too! read more