Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.

Happy to know there is someone that loves and enjoys walking my dog when I can't. Very trusting…read moreperson.

Will is extremely reliable, caring and knowledgeable. My dogs look forward to their walks and come…read moreback happier.

I don't have enough words to share how happy I am with The Pet Sitters of Lake Nona. Not only did…read moreshe take the time to get to know my difficult dog and let him accomodate to her, she provided timely updates, was responsive to text messages and patient with my many changes and needs/requests. We never felt worried about our pets while we were out of the country and that is one of the best feeling. Worth every penny, and then some!

I am so happy that I have found The Pet Sitters of Lake Nona! I found them totally randomly when…read moregoogling online for a pet sitting service after I moved into Lake Nona. Once I contacted them and spoke to Ms. Lisa, we realized they are located very close to my home. Ms. Lisa was very kind and we scheduled a visit for her to meet my whippet girl Luci. We instantly hit it off, Ms. Lisa is very responsive, professional, courteous and just a really nice, genuine person. She is great about communicating and confirming visits, and she is also very flexible, if you have a last minute change in your schedule she will help you out! And I have to say, on top of all this, their pricing is the most reasonable. I have to say it again - I am so happy and fortunate to have found her - she gives me peace of mind, I no longer have to worry about my fur baby not getting her walks in on my long days. I was originally trying to communicate with dog walkers through various apps and it was so impersonal, no one would even schedule a visit to get to know your dog, it was all about $$. I am so excited that we had found Ms. Lisa, THE BEST PET SITTER IN THE WORLD! Thank you for all you do Ms. Lisa!!!

I cannot say enough good things about pawpurr pet care! Honestly Carolyn has been a life saver…read moreespecially these last few months! I was originally looking for a dog walker a few times a week to watch my small Yorky, Kobe while I worked long hours at the office. The other companies that I called wanted a fee to just come meet my pet and see the area I lived in or they didn't even require a meet and greet at all! When I first called Carolyn she wanted to come meet my dog for no charge to make sure she and I felt comfortable with her taking care of him. Once I and Kobe met her I knew it was going to be the perfect fit! She has been watching Kobe for the last few months walking him while I am at the office and even weekends for over nights when my boyfriend and I sneak away for weekend get aways! She is so easy to communicate with and is so flexible with scheduling, and most importantly reliable! A few weeks ago I had to go to the emergency room very unexpectedly. I gave Carolyn a call and she went and picked up my little Kobe and so graciously helped me last minute! If you were looking for a reliable pet sitter look no further! Pawpurr pet care will love your animal like they are your own!

Carolyn is amazing! I can not say enough of how blessed we are to have found her. She is there for…read moreplanned events and also there in a pinch. She always goes the extra mile for us. I love that she sends pics to keep us updated.

Muy buen servicio muy profesional y atenta y cariñosa con mi perrito la recomiendo al 100 siempre…read moredispuesta y trabaja muy respetuosamente. Buen ambiente para los animales y me envía foto a diario de mi perro 0ara que lo vea no te vas a repentir.repetir.. ​

Ellie is professional, sweet, kind and takes excellent care of my pets. I have been taking my 3…read morepets to her for three years now and have always been satisfied with her care for them. She has a quaint home and a very large lot next-door to her to walk the dogs. I highly recommend her services.

Yelp is the worst platform on the planet. That being said, Mandi Poppins is just the best. We love…read moretheir service and couldn't recommend them enough!

If i had more stars i would give them! Great doesn't even starts to describe Mandi Popppons pet…read morecare services! My fur baby loves when they come visit they are always on time, very professional, communication is easy and straightforward, they kept me informed about my dog all the time while I was away ehich gave me peace of mind, totally recomend their services and will keep booking eith them for the future!!

Jess is wonderful. We are so happy that we found her when we moved to Florida. She is trustworthy…read moreand reliable. She takes excellent care of our 2 cats. She keeps in touch everyday that we are away so we never have to worry about what's going on at home. We have used her for 3 years now and will continue to use her as long as we have fur babies.

Jess is beyond awesome. She is very respectful of my animals and my home. She sends me photos…read moreeveryday letting me know they are in good hands. All three of my girls love her to pieces. She always cleans up after my girls and washes their food bowls. I've never had a pet sitter as accommodating as she is of my short notice work trips. I would highly recommend her to anyone in the Orlando area.

Extremely disappointing experience boarding our three pugs here. We booked a 6-day stay in a VIP…read moreSuite expecting a higher level of care and supervision, but that's not what we experienced. All three of our dogs got sick during their stay. One of our females gets stressed when separated from us, so that part wasn't surprising -- but the other issues were. We received a call that another pug developed a serious eye infection, which ended up costing us about $300 in treatment. Pugs have very prominent, sensitive eyes, so extra care should be taken with them, especially during a very cold week. We were told all three dogs were bathed the day of pickup. However, when we got home, our male pug had a very bad fungal rash on his paws that clearly had been there for several days. It's hard to understand how that was missed during bathing and handling. We also provided labeled, pre-portioned food for each dog with clear instructions. One of our females had stress-related stomach issues, which is typical for her -- but our male pug later developed a bladder infection and started urinating blood, which only happens when he eats food other than his prescribed diet. This suggests feeding instructions were not properly followed or meals were not supervised, even though they were sharing a VIP suite as we requested. Overall, this was a very disappointing stay and not what we expected from a VIP-level service. Sadly, we will not be returning.

We reserved an Indoor Suite for our two small dogs for over the Christmas holiday and paid a $100…read moredeposit to confirm the reservation. I received a text confirmation for the reservation of the indoor suite the day before we were to drop them off. When we arrived to drop them off, the person at the desks was going over feeding, pick up date, and then stated that they were at capacity, and because our dogs were small, they had moved their reservation from an indoor suite to a Tiny Town Cabana, which is a 3 foot by 3 foot crate or kennel instead of the 4 x 10 suite and that they would be sharing this space. Two dogs in a 9 square foot space. I stated that that was unacceptable and asked the desk person to if I could speak to the manager. The manager reviewed the reservation and stated there was a glitch in the system and he had seen this on another reservation, but he was correcting it and our fur babies would be boarded in the indoor suite we had reserved. During or trip, we tried and see the dogs on the web cams of the play areas but couldn't, even calling once to check on them and were assured they were in an indoor suite. The morning we were to pick them up, we did see our dogs being taken out of a tiny cabana to go out side and play and then being placed back on to the tiny space afterwards. We drove to pick them up and let them know we were there to pick up our dogs. We were told total for the stay, which is was the fee for an indoor suite. I asked to speak to the manager while they were getting our dogs and viewed on the webcam of the tech gathering their food and taking them out of the tiny cabana. I stated to the manager, the same manager that assured us that they would be in a suite and not a cabana about what I saw and he went back to the cabana to check and see what had happened. He returned with our dogs and stated he did not know how it happened, when or why they were moved into a cabana or how long they had been there and that their stay was free because of the error. That was a nice gesture, but we never would have left our dogs to stay in such a small space had we known, and then to be asked to pay for the indoor suite, that they may have never even been in was wrong. Had I not seen them on the webcam in the tiny cabana, we would have never known, and had paid for services we did not receive. Our pets are like family. Thank you for the free stay, but we will never have our dogs board with any Pet Paradise again. If you should choose to, I would ask to see the dogs actual space, watch to see they are placed and really stay there throughout their visit.

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

My dog was well talented care of I received hourly photos and texts letting me know how and what he…read morewas doing, made me at ease and looking forward to the next photo. I will be returning to Orlando and Im so pleased that I found my place and my person Grammy to look after my little guy. Highly recommend leaving your dog at Universal Dog Care...Sheryl Colavito