I went in for a tackle box and was greeted by a friendly worker who directed me to the fishing…read moresection. Immediately i was greeted by Bruce who directed me to the most awesome product ever, exactly what the receiver of the birthday present would want! I had no idea what was available, but the staff at Dicks made it possible for me to give the best birthday present ever!!!! The women at the register was also great because she told me Bruce's name!! Great job everyone!

I would give 0 stars if I could. I ordered a recumbent bike to be delivered and set up. When I was…read moretransferred to Leo in the fright department he said FedEx would deliver and AIT would set up. The problem is the inability to get the bike in the house myself. He said we could look for a different bike, more money, so AIT would deliver and set up. I cancelled the order. I am so disappointed that they could not manage to have AIT deliver and set up at the same time. Terrible customer service! Buyer beware!!!

I must have came to Lids on a good day because not only did they have different color Chicago White…read moreSox fitted hats but they had them in size 8 and it was plenty of different selections that caught me off guard. I only planned on buying 2 fitted hats but ended up buying 4 in total. I definitely plan on coming back to this location soon. The employees are very nice and helpful.

I had a very bad experience at the Lids store at the Louis Joliet Mall in Illinois today . The…read moresales floor worker - Kathy Perez I think was her name was very rude to me. I gave her a chance to fix my embroidered hat that I ordered from this specific store but failed to provide resolution. Lids need to train their staff on proper customer service and make sure their employees know how to use their machine. Very unacceptable! Please check the photos attached for reference. https://www.google.com/search?q=louis+joliet+mall+lids&sca_esv=a037c01116b240b0&sca_upv=1&rlz=1CDGOYI_enUS931US970&hl=en-US&sxsrf=ACQVn0-2RBFK_jVWPB5g-T5_2I97uUJEbw%3A1713844812520&ei=TDInZr2zH9OYptQPzt2LyAk&oq=louis+joliet+mall+lids&gs_lp=EhNtb2JpbGUtZ3dzLXdpei1zZXJwIhZsb3VpcyBqb2xpZXQgbWFsbCBsaWRzMgUQIRigATIGEAAYFhgeMgYQABgWGB4yBhAAGBYYHjIGEAAYFhgeMgYQABgWGB4yCxAAGIAEGIYDGIoFMgsQABiABBiGAxiKBUigIFD3FFjiHHAAeAGQAQCYAb8BoAH6BKoBAzMuM7gBA8gBAPgBAZgCBqACjgXCAg4QLhiABBixAxjHARivAcICChAAGIAEGEMYigXCAhMQLhiABBhDGMcBGIoFGI4FGK8BwgIFEAAYgATCAhAQLhiABBhDGMcBGIoFGK8BwgIOEC4YgAQYxwEYjgUYrwHCAgsQLhiABBjHARivAcICBRAhGJ8FmAMAkgcDMy4zoAeIKg&sclient=mobile-gws-wiz-serp#cobssid=s&wptab=si:AKbGX_oFio40EDpEiLGW5yb14kHbrhj0-kgJPotqLcIs2tFuH9IDbA2k3Bj7gwXRX1ARY1rQ5k8HFPU0qXfgLrAAnmtW-J1RYF6L1VxMPk1SnRJ7hKZw5pfC55JLv2yVlpn5U0Kt5TlA

Just a bunch of T shirts and some jackets for guys ..not a lot of anything in here. Nothing fancyread more

It's alright. I'm sure there's something to be found, but I didn't see much and there wasn't too…read moremany unique things I could find.

Staff is rude and when you try to explain what it is you need done they agree. When I got my items…read moreback it was not what I had asked for and they made modifications without consulting me. Will not be back.

***SCAM*** This place totally messed up my daughters uniform. Don't go there!! Then afterwards only…read morerefunded 15% of the overall price, and did not correct their mistake!!! AVOID THIS PLACE!!!!!

The shirts turned out great and in a timely manner at a reasonable price. They are very friendly as…read morewell. I will definitely go back if I need any new shirts made.

Horrible experience from day one to final product. An…read moreabsolute disgrace of business deceit, poor workmanship and ridiculous communication. Not sure how they are in business?

I'm not a fan of this store. I wanted to find a White Sox Jacket and this store didn't have it. If…read moreyou're looking for other teams non Chicago associated or even if you're a Chicago Wolves fan. They don't sell that, they have a very minimal area for the Chicago fire. Overpriced merchandise in my opinion. The black Friday deal didn't help too much. My family are sports fans nonetheless so I'll come here time to time to check out the store again. Note: This experience was made before the similar White Sox store opened in the mall.

Great selection but greater service. 10/10 would recommend. You won't regret it. Go there, do it. I…read moredare you. Heads up, they only sell Chicago teams and they are picky about food.