One of those rare times that I wish I could give 10 stars! Such outstanding service is hard to…read morefind these days. I contacted the business online and received a text AND voicemail an hour or so later. When I called back and spoke to Steve, he and I had such a great conversation about computers. He gave me his address and I took the laptop to him. Imagine my surprise to receive a video by text only 20 minutes later, telling me his diagnosis! The hard drive was kaput. He said he could install a new one for me and we discussed some options about buying one. As it turned out, I recalled that I had purchased an extended warranty which would cover a replacement. So he thanked me for my business and said I could pick it up anytime. He gave me the student discount because the laptop actually belongs to my grandson, who is in 5th grade. :D And at $62.50 I am exceptionally happy. I'm telling you, if I ever need any help with all the laptops in our family (which I maintain) I will definitely go to PPCS again!!

My son's gaming pc went out, and I found this company on Yelp. Honest, fast, friendly, and…read moreaffordable. My son is very happy with the repair results, and so am I. His gamming pc is running like new, and he's back to yelling in his matches, lol. I highly recommend using this company for your computer repairs.

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Competitive rates. Prompt service. Friendly service. Would absolutely come back for any tech…read morerepairs.

It was a pretty good experience getting my phone fixed. It took a bit longer then I was told, but…read morethey did get the job done.

I'm truly grateful for the exceptional service I received - the owner's expertise and…read moreapproachability are a rare find, and I'm thrilled to have my phone up and running again, thank you much

Mac Medics has been a great addition to my business and home. Between the office and home we have…read moreat least two dozen Apple devices. Several of them have been into Mac Medics for service and my experience has been nothing less than first class, speedy and believe it or not; fixed!!! Getting things fixed the first time around sometimes is a rarity but not with Mac Medics.The ones that could not be fixed have been replaced by Mac Medics. The owner is always on the premisis and hands on. I have not been to the Mall since Mac Medics opened!! Jeff H. will meet you at the front desk and will expedite the service you need. Thank you, Rich Garden Chesapeake Oral Surgery Associates

Very happy with Lyle's service. He helped diagnose what was eating up my storage on my iMac (and…read morequickly too). I will call him again for any future issues.

The only thing I can say is left message on the January 15, 2022. Still waiting for a return call…read moreon the 19th to see if he can fix my problem.

I cannot say enough about this company and the service I received. I thought I had a dead computer…read moreand not only were they able to fix it and save all my information - it was a reasonable price. And to top it all off everyone I spoke with there was completely friendly and helpful. Thank you for such great customer service!

From the owner: Aertight Systems, Inc. was founded in 2004 in Severna Park, Md. Our business began by providing…read moresimple PC computer repair services to local residents and businesses. Over time, the quality of our services and reputation of the business attracted national firm attention, and we began providing services that included complicated system architecture of redundant and virtual server systems. In 2017, thanks to several State and Federal agency contracts, the business had matured to the point that we took the step to move Aertight into its own 5000SF mixed office and warehouse location in Millersville, Md. Our expansion was barely complete when we filled the warehouse with custom projects for various 3 and 4 letter government agencies. Aertight has experienced personnel on-staff to support the requirements of your project and the résumé to back it up.

Wow incredible Service extremely knowledgeable staff…read morecould not believe how great my experience was Took our call responded with Awesome Tech within hour Who took time to explain everything and had our System up in an hour Highly recommended business Then a follow up call to say Thank You!! Thank You !!!

Helpful and definitely cheaper than other computer repairers. My husband's computer was fixed with…read moreout any sales pitch.

I had an issue that came up quickly that made my desktop impossible to use, and I couldn't…read moreunderstand why - I don't know much about computers but I was hoping to find someone to consult with to get a sense of what was going on. Caliph responded to my request for more information quickly and scheduled a consultation for as soon as I was available - he helped me troubleshoot what might be going on and we were able to resolve the issue quickly. He is very patient and goes step by step by step to get more information and eliminate possible issues. Highly recommended.

The service was top notch and my problem was fixed quickly. I highly recommend the services to…read moreanyone with computer issues. It was an excellent value.