iSharpe Computer Solutions is a trusted partner in supporting Precor's operations by providing…read moredependable and cost effective solutions to support our IT environment. Alan's commitment hasn't been to understand just our IT environment, but also to understand our business - and from there he's been able to prioritize resources and timelines to meet our objectives. Regardless if it's a new hardware deployment, deploying a new application to our product designers, or emergency after-hours support, Alan has always supported Precor with unparalleled commitment and dedication.

Highly recommend their expert services if you're in need of a technical diagnosis for your computer…read moreissues. They offered advice on security best practices to avoid future malware and computer virus problems. iSharpe also provides recommendations on data backup and recovery which helps ensure your valuable data is safe from hard drive failures or other hardware disasters. They are local and provide onsite support at a great value. I'll definitely be using them again!

Excellent service and value! I thought my laptop was dead after the screen became completely…read moreunresponsive while someone else was trying to replace the hard drive with an SSD. The other person couldn't figure out the problem, but Allen was able to identify the issue and fix it promptly and for a very reasonable price. He also fixed some other things as well and cleaned off unnecessary junk programs. He communicated well with me the entire time. My computer is running so well - it's like a brand new machine! I highly recommend PC Doctor Support. (I also highly recommend not giving your computer to the neighborhood fix it guy and instead hiring a professional!)

Allen did a great job on my computer. The hard drive had died, but Allen was able to recover…read morevirtually all of my data, using his recovery software. He installed Avira security software, and did lots of clean up, so that my computer runs much, much faster now than it did previously. I was so pleased with Allen's worked that I paid him more than he asked, which was a very reasonable amount. I recommended him to my friends, and will continue to do so.

These are the nicest people you could hope to meet, and they did correctly diagnose the problem…read morewith my CD drive. Unfortunately when they put the system back together, promising to return the next day with the proper parts, the system started overheating and smelled like it was burning. I took it to my regular computer repair person who said that the burning smell was from the electrical component of the CD burner which had been been plugged in incorrectly reversing the polarity. Unfortunately for this reason, despite the fact that I liked them quite a bit, I can't recommend them.

I have worked with Jeff and Virginia twice in the past six months regarding my son's Alienware/Dell…read morelaptop. Both times I have been very satisfied with the work and particularly the customer service which starts with Jeff coming to pick up the computer from me whereever I happen to be that day and ending with him returning the laptop to us fixed and with advice about how to prevent future issues. Note that the fact I had to engage them twice had nothing to do with their work the first time and all to do with my 13 year old son!

I received fast, dependable and accurate service at The Computer Dept. Here's the scoop…read more.. My four year old PC recently started to make a humming noise. I knew that it was one of my fan units going bad, but wasn't sure which one. I have an above average knowledge of computers, but have never made any repairs on my own. For that matter, never before have I needed to take a PC in for repairs. I was a little unsure about where to go. Initially, I took my PC to a famous "big box" store that's known for keeping repair staff on site. Considering they wanted to charge me $69.99 just run a diagnostic and tell me what I already knew was wrong, I decided to take my business elsewhere. Upon searching Yelp for a local computer repair business, I found The Computer Dept. After reading their website and getting a feel for their business, I decided to give them a shot. I am so glad that I did! Steve at The Computer Dept determined that my video card's cooling fan was busted. He had a new card ordered, installed and running within twenty-four hours. On top of that, his price blew the "big box" store away! I was able to get my PC completely repaired (and upgraded for that matter) for just a little more than what the "big box" was going to charge for the diagnostic! Who knows what the "big box" would have charged me if I'd actually let them repair it! When at all possible, I try to keep my business local. You should do the same the next time you need your computer repaired. Go to The Computer Dept!

I am not fond of having to write a negative review. Nor am I fond of being ripped off and ignored…read more My iMac with an older operating system was being hacked. Not fun. The Computer Dept said that they would, for $160 plus tax (I double-checked the price with 'P'), wipe the computer clean, save my documents, and that "it would be like a new computer." Upon delivery they charged me $256, adding on travel time and answerIng questions no one had previously mentioned. What they apparently didn't know is that the Apple Apps that I had used to access my documents are no longer available, even though it was the EXACT same operating system and computer I had. So it is basically useless to me. Why didn't they know that? While they offered to try to get those apps, they found only one of three and it has issues. The fonts are messed up, so when it prints, it's all distorted. I have no access to my accounting and spreadsheets data, nor my art. I do appreciate that at least one person was trying, maybe more to get the apps, but they couldn't. Yet one would think they would have either known that or tested it before delivery. I think there's even possibly a way they could've added those apps from another computer at their store. Not sure. Instead, they actually blamed it on my system. I am not happy to say the least, but they became contentious telling me that my computer was already useless when hacked and that I needed to buy a new one!! I thought I was getting one as good as new. If they believe that, they should never have taken my money. When I spoke up they said they were "ending their professional relationship with me." I certainly didn't see it professional to not take responsibility if a service renders a computer's files inaccessible. What I HAVE is a (hopefully) clean computer with Internet (which my iPad has), ability to open, access but not print documents, no access to important accounting or slideshows. What I DO NOT HAVE is money to buy a new computer. Professionals with ethics would say, "We didn't know this was going to be a problem. We take full responsibility and will refund your money since we did not deliver a usable computer as promised." Instead, they're not responding. I don't know if their Macintosh knowledge is not very good, but in any regard, they should have found a way to either deliver a workable "good as new" computer as promised or refund my money. Maybe you were lucky and got what you needed from this company. But if you have problems, apparently you can forget them taking responsibility, responsive customer service, or compensation for their errors. And absolutely without doubt this was their error.

I'm a student a Duke. My computer is all that I have to stay in school and my tool that I use…read moreeveryday, all-day In my class room. One Evening late , like 8:30 PM My computer died and would not turn on. I knew who to call because Robert fixed my gaming desktop before. I called him at 9 PM, im glad he stays open late 7 days a week. He told me not to panic just bring it to him. To my surprise Robert had my computer up and running by noon time the next day. He said it was an easy fix, and didn't charge me a dime. (Free) that what I call honest and the highest level of customer service. I send all my friends and family to him.

Appreciated how fair, honest, timely & communicative Robert was. I felt no need to go shopping…read morearound on cost as Robert anchors his business on being fair. I was also grateful that he was then happy to jump on a three-way support call with the hardware provider to talk through needs. And the final reason I was a big fan of his work was that even after 20+ year in the industry, he still considers himself a student of the craft and is open to learning new things. Eg the support specialist gave a new code/hack to try out, and Robert was very open to trying it out and thankful of this new learning.

Michael was very attentive, patient and knowledgeable. His calm demeanor gave me a vote of…read moreconfidence and helped me relax. He assessed my laptop's issue within the timeframe he promised and also fixed it and didn't break the bank. I will return and also recommend Bull City Mobile Repair.

They installed a screen protector on my beloved iPhone 16 pro yesterday and when I picked up they…read morealerted me to a display issue which I had overlooked, and then I found that my iPhone still had AppleCare so I got it repaired at the Apple Store under warrantee, and this morning I went to Bull city to get my new display screen protection and they decided to do it for me for free!. Congratulations to the store owner for being able to maintain such excellent staff and culture here! All the repairs that I've had gotten here has been reliable, and all the advice has been sound, and I hope this store never goes away.

I have been using Computer Links for a couple of years now. I would not even considered going…read moreanywhere else for customer service. Matt and Chris have always gone the extra mile every time to make sure I am a satisfied customer. I highly recommend them.

Matt and Chris built a gaming PC for me 5-6 years ago for me. Wow what a system!!!!! I don't get…read morein to the shop as much as I did, but even after a couple of years they still remember my name and the computer. Exceptional service and support! I would recommend them to anybody who wants a first rate system.

I received really good service from Tim today. I thought my screen was cracked but it turned out to…read morebe just the screen protector. He changed it quickly. I recommend this store.

Immediate repair while I waited, to replace LCD screen on my Apple SE phone at a good price. It's…read morebeen a month now and very satisfied customer.