Not good my dog was filthy with poop all matted in her hair her blanket was nasty not very happy they need to care for your animals a little more after all we are paying for the services read more

I'm only leaving one star due to their payment of my dog's medical bills and pain medicine. I have waited almost 2 months to post this because I dread posting negative reviews of places. However, it comes down to whether the basic needs of my dog were met. I wanted to be as factual as possible, so I wrote this and then left it to come back and edit when I felt I was more removed from the situation. On Sunday, 17 March, 2019 my one of my two dogs was lost by this facility. I was called at 2pm that day, however when I asked, my dog went missing around 8am earlier that morning. When asked why I wasn't called, I was given the answer that they thought they could get him and they thought I couldn't make it as they assumed I was away for business. I was not. I was visiting my boyfriend in Savannah and although I stated that I may not be able to get back in time to pick him up that evening when asking if they could stay an extra night it was because I was considering staying a few hours longer and wouldn't make it before closing. However, I messaged the day prior asking to see if I needed to leave that same day. I don't think that my reasons for wanting them to stay longer correlate to an excuse for not calling me immediately. My dog was last seen at around the time they called. Had I been called immediately, I would most likely have had him home that night. They say the first 24 hours are the most crucial and by the time I was able to get up there (after leaving immediately following the call), I was left with little more than 12. I was told they continued searching. I'll give them the benefit of the doubt that they did. I saw them that first night but none of the following nights that I was searching. I posted flyers, left work every day immediately, and started searching. I only found him due to flyers I handed out. One of which a Sheriff so kindly disseminated upon my request. A Sheriff called me on her way into work where she identified him and I picked him up. Yes. I was gone and was considering leaving him longer. No that does not excuse calling me 6 hours later. Yes. My dog jumped the fence. No that does not excuse lack of supervision or lack of secure boarding. My dog has since been at another facility where they never leave him alone and called me immediately following his attempt to jump a 4 foot fence. (Note that says attempt.) They've managed to keep him secured. No. I did not have to pay for boarding. No. I did not have to pay for his vet bills. But at the end of the day, did they take care of my dog's basic needs/are they a facility I'd leave my babies at? No. read more

I use this place one to twice a year. My dogs are happy when I drop them off and pick up. I feel happy with care my dogs are given.

The boarding is on the expensive side, and treats & one-on-one time cost extra. The people are pretty friendly. When we boarded our dog the facility seemed full, and the drop off and pick up process felt really rushed. Not a bad place, but I will try another kennel next time. read more

This is a great place if you want your dogs to be taken care of and kept in a clean facility while you are away. We have used this location twice (also known online as andersonboarding.com). Our puppies have come home to us just fine each time :) And you can't beat the price. I've been surprised both times at the total when we boarded our dogs for a week. Plus, if you have more than one pet, the second pet is only half price to board. To know that our pets are being taken care of 24/7 while we are on vacation gives us total peace of mind. I highly recommend this business. read more

We boarded our Husky during Clemson's home football games this season and have been very pleased. It is evident that the staff loves animals, and Alex, who has separation anxiety, loves visiting there. We will definitely use It's A Dog's Life in the future. read more

I knew something was wrong when I went to pick up my normally cheerful pup. He had fur missing, was dirty, and obviously distressed. I thought it might have just been an overactive day in daycare but when I spoke with an employee that works there she warned me not to go back. She since has left the company and I won't be returning either after hearing her comments on how they treat their animals. She told me that my dog was kept in a kennel all day and all night with no playtime. When leaving my dog for a business trip, I don't want him to think it's punishment. There are so many better establishments that will care for your dog like you will. Miracle Paws is the best around and when I drop my pup off, I get pictures and updates as often as I'd like. The owner often will buy my dog treats and bones just because she loves what she does so much. He has plenty of room to run and play with other similar sized dogs with a temperature controlled kennel for sleeping. Trust me, find a better and safer daycare for your furry pal!!! read more

Boarded my silky terrier on Good Friday and picked him up on Monday morning. While paying the bill I asked the guy at the counter how he did and he said ok. I asked if he played well with the other dogs, and he said yeah. It was like pulling teeth to get any information! When I got my Silky, we went straight home and I had to give him a bath because he stank. Also, he had no voice and just laid around. I didn't think anything of him laying around as I thought he might be worn out from all the activity. When I returned from work the next day there were piles of poop all over the house that were the wrong shape and scent so I called the vet. I took him in the next morning and $205 dollars later, he was dehydrated and had a temp. They gave him fluids, and 3 shots and medicine to take home. One of the employees contacted me and said the reason he stank was due to the cement not drying properly from all the rain! So my dog was laying on bare cement for 3 nights? I sent him blanket with him so he had something from home and it didn't stink so that tells me they didn't give it to him! We have boarded him several times in Simpsonville and never had a problem. This is our first time here since we moved to the area. It will be our last. read more