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    It's a Secret Med Spa

    4.2 (183 reviews)
    Closed 9:00 am - 8:00 pm

    By appointment only

    Updated over 3 months ago

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    Services - It's a Secret Med Spa

    Nonsurgical body sculpting

    IPL hair removal

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    Recommended Reviews - It's a Secret Med Spa

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    DO NOT GO HERE. YOU WILL NEVER GET YOUR MONEY BACK. I prepaid like $1,200 for treatment during some sale they were having in Aug/ Sept at their West Loop, Chicago location. I had some of the treatment done and was supposed to return for the rest of it. I received a text from their staff a week before I was supposed to return, stating that they just last minute were given notice from corporate that their Chicago locations are closing and they were only given a couple days notice. They told me to contact corporate to receive a refund for any treatment I prepaid for and did not have done yet. They owe me like $460. I have been emailing and calling for the past 5-6 months and they stopped replying to my emails. When I call their corporate number, the call gets transferred to their Texas location and the people who answer there keep telling me that my refund is going to come. Last time I called they told me they moved me to the top of their list of client's refund cases their manager is working on, who at the time was conveniently away on PTO. They had someone text me saying that corporate would reach out to me within a week and I would see my refund in 7-10 business days. Never heard from corporate and never got a refund. They've made all kinds of promises to me that sound genuine on the phone, but it seems they were definitely trying to just get me off the phone and off their backs. I am definitely starting to think this entire thing was some sort of scam and that they have ZERO plans of returning anybody's money. DO NOT go to this place if you are considering med spa treatment. You will never get a refund from these people unless you try to dispute with your card company. I am NOT THE ONLY ONE. Go to Reddit and read other people's experiences ! They've done this with multiple people!

    I have been seeing Alisha for YEARS and she is by far the best injector in Dallas. She is the sweetest soul and always gives me the best results. I have a few friends who see her as well! She will always tell me no when I ask for something I don't need and I never feel any pressure in her room. She is always advancing her education and it shows. I will never trust anyone else!!! She is worth the drive and visit :) Thank you Alisha!!!

    You can see in the picture that she injected too close to the vermillion border. All the filler went outside my upper lip.

    They filled my lips here years ago and completely botched them. The filler all migrated above my upper lip. It's YEARS later and I've had them dissolved several times and am still dealing with the aftermath. My top lip has never looked the same after I went here. I don't know what they injected me with, but it's not normal to have filler still lingering above my upper lip 6-7 years later. A plastic surgeon told me today there is still filler there, which is wild because I've had his dissolved by it's a secret med spa in the past and also the same surgeon. It literally won't go away. The injector injected WAY too close to the vermillion border and it all migrated upwards. It was an experience that completely traumatized me and I will never get lip filler again. You cannot imagine how horrible I looked. I wish I never would have went here or let them touch my lips. My upper lip shape permanently changed and looks weird to this day. To the point where people made comments for years. ****Business commented that a manager would contact me. Their response is just for optics. No one reached out. Stay clear of this place. Go see an actual plastic surgeon or CRNA for your filler!

    Ali B.

    The experience I had at it's a secret med spa was top tier. I have never had any type of Botox/ filler done before so I was nervous coming in. The facility was clean, the staff was so friendly and welcoming and transparent about the process. Alisha did the work on my lips and face and she was AMAZING. She was so sweet, professional and personable. She explained the process and answered all of my questions before the procedure even began. I highly recommend coming here if you're on the fence about botox and/or filler.

    Sarah D.

    Alisha is seriously amazing!!! I'm referring everyone to her. She's so patient and realistic and definitely knows her stuff. I'm sad I'm pregnant and have to wait to go back to see her! She made me look amazing for my Singapore trip in April

    Nicole N.

    I've been going to Ellory for a few years now. What I value most about her is her work ethics. She will tell you the truth about what can be done, what should be done and how she will do it. She's transparent in everything she does. She educates her patients...even if it's something you don't want to hear. What I love about her is that she isn't in this business for money, she does it because she wants to help her patients feel beautiful. She takes pride in her work. Thank you for always taking care of me and having my best interest at heart. I truly do not trust anyone but you!!

    Before Masseter Botox and Lip filler

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    5 months ago

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    11 months ago

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    6 months ago

    I have seen Jenn & Kalynn here for all my aesthetics for almost 10 years and absolutely love my results!

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    2 years ago

    Valerie is great! I've been doing fillers and Botox with her for a year+! She has done a few of my friends and they all love her as well!

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    3 years ago

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    2 years ago

    Valerie is the best of the best! Trust her with any procedure and she will be honest with the results expected. Highly recommend her!!!

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    2 years ago

    Amazing services and staff, good location, establishment and their bathrooms were very clean. Parking was ok.

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    3 years ago

    Valerie is absolutely incredible!!! go see her. she is the only person I will let touch my face!

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    Page 1 of 5

    Ask the Community - It's a Secret Med Spa

    How much is botox?

    Check out their Instagram. They offering 50% off Botox right now.

    What is the price range for lip fillers?

    Hi Andrea, we would to answer all your questions! What is a good contact number we could reach you at!

    Do you offer Laser Hair Removal services for Men? How much does it cost for Back, Leg, and Chest?

    Hi! Yes, we do. We offer a variety of treatment plans for those specific areas! Please give us a call at 469-789-0004, so we can get you started!

    What is the average cost for an under eye filler procedure?

    Hello Opal, our filler pricing will vary depending on the type and amount of filler needed to reach your desired look. We offer complimentary consultations to discuss your goals, treatment plan and offer an accurate estimate!

    How much you juvederm voluma Xc? I'm looking into getting it done but want to know the cost. I have small lips and don't want to go over board. I do want something that will last a little longer would that be one to consider

    Voluma is not indicated for the lips and is a filler used for cheek augmentation, jaw line contouring, And nose contouring. Lips are best done with Juvederm Ultra Plus or Juvederm Vollure. Most people start with 1/2 syringe to a full syringe which… 

    What is the cost for Botox between eyebrows and filler for smile lines?

    Botox for “11” lines between brows requires an average of 12-16 units ($144-$200). Botox is $12/unit. Smile lines are treated with a syringe of filler (Restylane Defyne, Restylane Refyne or Juvederm Vollure) and are all between $700-$750.

    Typical lip filler cost? Looking for a tiny change-

    Lip filler: Juvederm Ultra Plus - $70/unit Juvederm Vollure - $75/unit… 

    Could you please tell me the price range for the Vitamin IVs?

    Our IV is $175. This includes 1 Liter of Lactated Ringers with Folic Acid & Thiamine. You also get a b-12 intra-muscular shot with the IV that contains B-12 and several amino acids that are vital to cell regeneration and energy. Glutathione is a… 

    My daughter sweats and for her birthday I would like to get her botox in her hands, what will that range?

    At It’s a Secret, we actually do not offer Botox for the treatment of palmar hyperhidrosis due to the increased risk for injection pain and hand weakness associated with Botox near the intrinsic muscles of the hand (located within the palm and… 

    How much do you charge for Botox and/or Dysport per unit?

    Botox $12/unit Dysport $6/unit

    What is your pricing for kybella?

    Kybella is $599 per vial. Most patients need at least 2 treatment sessions using 1-2 vials each time. The number of vials and the number of sessions needed is determined by the thickness of submental fat.

    What is the price of your hydrafacials?

    Hydrafacial is $170 and $145 for VIP members

    How much do they charge for Brazilian laser hair removal sessions? Do they have packages that include multiple sessions?

    Laser Hair Brazilian is 6 session for $800 or 1 session for $175 but 6-8 sessions are required if the area has never been treated before.… 

    I have extremely small thin lips and would like bigger fuller lips like a lot but not so much that it looks weird or looks like a duck? How much would it cost?

    At It's A Secret, we have found the perfect combination of enhanced volume with a subtle outcome. We recommend starting with 1/2 syringe (5 units) during your first visit. Once we complete the injection, you can always add more at that time as… 

    Do you offer a dental block for the lip injection process? I don't have small lips to start with, but I like for them to be as full as possible without going overboard. Typically, I get two units. What would that cost?

    Hello Lacy! We offer a fantastic numbing cream prior to injecting. Each syringe is $650 therefore each unit is $65. (10 units /syringe).… 

    I want to get my lips done, don't need much maybe just one filler, what range of cost am I looking at?

    Thank you for the great question. It is a common question asked by many clients when they call or come to the spa. Honestly, it depends on the size of your lips before treatment and what your desired outcome is. If you have moderate size lips to… 

    View All 23 Questions

    Review Highlights - It's a Secret Med Spa

    I have been to many other injectors and my bruising with Rebecca has always been minimal or none...

    Mentioned in 20 reviews

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    I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

    I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

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    It's a Secret Med Spa - medicalspa - Updated September 2026

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