I had a mixed experience at Secret Med Spa in Scottsdale. My initial Botox treatment with Nurse Ciera went well and I was happy with the results at first. However, when I returned two weeks later for a follow-up to adjust some forehead lines, I was informed only after arriving (after a 20-minute drive) that Ciera had a family emergency and was not available. I was offered to see another nurse. She used a different brand (Dysport instead of Letybo) and mentioned I would need to pay extra if I wanted the same product Ciera had used. Unfortunately, after the injections my upper eyelid dropped and my brows felt very heavy, affecting my vision and overall look. Another nurse later tried to help, but the improvement was minimal and I was told I would need to wait for it to wear off. I understand emergencies happen, but the communication and outcome were disappointing. I hope the spa improves coordination and follow-up care for patients in the future. read more

Loved how my lips turned out . The staff was super friendly and made me feel very comfortable during the procedure.

They have great deals on multiple treatments but be wary if you've never done the treatment before because if you have a bad experience they won't refund you. They'll only give you credit for other services. Also ask a lot of questions before you commit. The deal I got had to be purchased that same day and I didn't do my own research on Morpheus and now am paying hundreds of dollars to correct what it did to my face. read more

Elliana and Cierra are always so attentive and kind, and they make me feel so comfortable every time I come in. The space is always clean and welcoming, and I've loved coming here for the past FOUR years now. It's truly the best membership I've found in Scottsdale! read more

Went in for a 50% off Botox promo I saw in an ad--what a mess. They switched my injector without telling me, then told me they only offer Botox when I specifically booked Dysport. After the appointment, I noticed a random $9 "med spa fee" I was never told about. The only reason this isn't a 1-star review is because my injector was great--but she's based in Houston, so I can't even return for her. Overall, disorganized, misleading, and overpriced. Would not recommend. read more

It's a Secret Med Spa - Spa fee? Never heard of this. - Medical Spas Near Me - Scottsdale, Arizona

Had to delete my review back in 2023 but honestly looking at the photos and knowing the facial lady who did this still works there, this should be re shared. Just to warn people. Also never got refunded just the dermaplane even though my face burned during the entire facial( mind you it was a 10 dollar refund) and she said it was normal that my whole face was burning... Gashed my chin and didn't bother to let me know she gashed me. Insane and instead of helping me when I've spent over 10k plus there, the manager sided with her employee who did this.. horrible horrible service. So upsetting Jaden moved away. She would always do my facials and look amazing. The picture where there are NO cuts NO circles is the photo of what your skin should look like leaving a med spa. Also saying my skin looks normal is as whole another level of they need money and screw their customers. I've showed this to so many med spas and none of them said that was normal and should happen. Mind you I've had at least 100 plus dermaplanes here... from Jaden who unfortunately they lost. read more

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Save your money, go to a real Dr.'s office. I got over 60 units put into my face spending close to $800 and STILL have movement in my forehead! I even went back at the two week check up (which I usually never have to do) and "supposedly " got 8 more units. There must be a reason they do not prepare the syringes in the room. That's a huge Red Flag! read more

A Masterclass in "50% Off"... Math I've Never Seen Before Let me begin by saying the injector was lovely--professional, patient, and the only reason I didn't sprint out the door like someone fleeing a bad blind date. Unfortunately, the front desk experience had all the warmth of a DMV line during a snowstorm, minus the charm. I came in for their big "50% off!" special. Cute, right? I've been to many injectors over the years, and not once has anyone charged even remotely close to what this place demands. In fact, their "half off" price still outpaces the normal full price of neuromodulators (Botox/Dysport) at reputable clinics. If this is math, I failed the class--and so did my wallet. Let's talk timing. I arrived on schedule. Another person arrived early. They took her in first, and I got called back over 40 minutes after my appointment time. Nothing like sitting in a lobby, slowly calcifying, to set the mood. Now that I've read reviews mentioning diluted product, I'm just crossing my fingers and hoping my results don't vanish faster than my appointment start time. Here's where things get extra spicy: The injector quoted me one price--reasonable enough that I nodded along happily. Then I reached the front desk, where suddenly the price had... evolved. Mutated. Blossomed into something entirely different. Something much larger. And the team at the desk refused to honor what I was told in the treatment room. Cue the legal fun fact: While I'm not making any formal accusations, consumer-protection laws generally frown upon practices that resemble bait-and-switch pricing, misleading discounts, or failure to honor quoted prices. Businesses are expected to give clear, accurate, and consistent cost information. When a company advertises a discount that doesn't resemble reality--or verbally quotes one price but charges another--it can raise red flags under laws regulating deceptive or unfair business practices. I'm not saying they're breaking laws... but let's just say the situation had enough deceptive-adjacent energy to make me want to consult both a calculator and an attorney. In the end: injector = great. Front desk = chaotic. Pricing = mysterious enough that I half expected it to be solved by Nicolas Cage in National Treasure. Proceed with caution--and maybe a written quote. read more

Well, I didn't think I would ever get dysport but time as you know it's our enemy. Even tho there are places that close by to my house I opted to commute 30 minutes to this "secret" place. Everyone from the front desk team to the providers are exceptional! Everyone! I love it here. read more

Had an amazing diamond facial from Desiree a few weeks ago!! Can't wait to come back next week for my next facial and also get a Botox touch up from Ciera! :) highly recommend becoming a member - the perks & discounts are a game changer for my beauty regimen. read more

I had a horrible experience here... Having micro needling made me very sick for two days and my blood pressure go up... I bought a package of three but New after the first one healthwise it was not good. Not using the other two I ask for the money on those two and they said in the contract that I signed that that was not going to happen. Getting my doctor to write a note now. Again I didn't use these. I'm not asking a refund on the one that I did use just what I haven't used. read more

Karida was amazing! Very happy with the results of my lip filler and overall service.

Just had an amazing facial by Raeah. This was a hydra-facial with light therapy and the best massage ever!

I Love Secret Med spa! I have been coming here for over a year and I love all the services they offer. The secret membership is such a great deal includes unlimited Botox and the staff is very friendly. I love their Hydro facials & chemical peels. Ciera is really great at fillers and Botox! read more

Going between TX and AZ I was familiar with It's a Secret since they have locations in TX. It's nerve racking to get filler done by someone new. However, both Tanya and Lacey are AMAZING! They are both very thorough in their consults and listen to your concerns. No pressure to up sell you - which I like. My lips and under eyes have never looked better. Also, Dolly is a sweetheart who is generally at the front desk. They have a new front desk gal who is equally as sweet and helpful too (sorry I don't know her name). Even with skincare needs, Jaydn is amazing and sweet as well. She too will listen to your skincare concerns and suggest treatments and products to your get skincare goals met. All in all, I cannot say enough about this place! If your are looking for filler or skincare needs, definitely check them out. read more

this place has completely gone downhill. I had my first ever Botox fail in my life and I've been getting Botox for years. I was told they fired all the original staff that I had seen(from what I was told it was due to drama, not sure), I was recommended one of the newer staff they have there and she completely screwed up my face I have not left the house since. A complete waste of hundreds of dollars, I've lost confidence in how I look, and cannot wait till these effects wear off. in addition coming back they have added an additional charge a "spa fee charge" which I thought is a ridiculous a money grab. i'm so disappointed and letdown I want my money back this was the worst experience I've ever had at a med spa in my life. In addition their new staff doesn't even plan on staying there, stated this is a steppingstone and they want to pursue other things they're not dedicated to their work there. upon that conversation I should've left. read more

This place is amazing. Not only is it absolutely beautiful but the ladies at the front are so sweet & Lacey is amazing. This will be my place of choice when getting anything done! read more

Absolutely love this place! The ladies are so sweet, beautiful and knowledgeable. The free champagne was fabulous and we will definitely be back again soon. Definitely recommend this place. :-) read more

I've been coming here for 2 years (since they opened) and have been very disappointed by the level of service from the company. However, the staff is great! So just want to make sure to clarify that this review has nothing to do with the services I have received. I love them! I signed up for the monthly membership and loved the services I got each month, however upon time to renew-no one mentioned that I would no longer be eligibile for the microneedling anymore (previously this was included with the monthly service option). I should have know them not to renew the contract but gave them one more shot. I would go there for my monthly service but also for injections including Botox and filler, and purchased all of my skin care from them. I spent thousands here and have been a loyal customer. I began having a difficult time getting in for appointments after work as they would not be able to fit me in. This turned into a frustration as I was paying $149 a month for nothing. I explained I was frustrated about this so decided the monthly membership wasn't for me. I figured I would just pull back and go here for Botox and fillers and still purchase my product from here. I then found that I kept being charged the monthly membership even tho I was told my membership was ending. I emailed corporate requesting a refund for my last month. Again, I couldn't get in for an appointment because they were booked during the times I could come in. I recently moved so it was getting more and more difficult. Corporate told me that no, would not refund me but they "did me a favor" by extending the date I could use the service. They extended it by a couple weeks which again did not help at all. As someone who works in the business world, I would think this simple request would be easy. I typically get Botox every 4 months and filler a couple times a year along with many products totaling at least a few thousand bucks. Why wouldn't they went to keep a loyal customer? Looks like I'm in the market for a new med spa! read more

I got lip filler done for the first time by Sarah and it was such an amazing experience! The entire staff was so kind and welcoming they definitely helped ease my nerves as i was a little since this was my first time. Let me just say Sarah is THAT GIRL! The GOAT! I walked out more satisfied than I ever knew I could be. She let me know what she was doing every step of the way, took the time to understand what I was looking for and my good sis delivered! My lips look amazing! Excited to try more services here in the future! read more

Ciera at secret med spa is amazing! she listens to you and your needs. i wanted to look refreshed. i feel good and pleased with the outcome. it's a great spa . read more

I was consulted with Tonya. I was told to dissolve my top lip and part of my lower lip due to lip filler migration. I came in 2 weeks later and she filled me with one syringe velour ( top and bottom. One whole syringe). Point being I Had to go SOMEWHERE ELSE because Tonya had dissolved more of my top lip than she had filled and I had told her through text it's not plump enough. I spent almost 180 for her to dissolve my lips and almost 550 for her to fill my lips back up that she had dissolved. In fact Tonya left them like normal lips!!! I had to go to somewhere in scottsdale, to get my lips filled back up, later to be informed my top lip which Tonya had filled, had filler migration, not even 3 weeks since she had filled me. I paid for pretty much normal plain jaine lips. I won't come here again. Period. Waste of money. read more

Absolutely love this place! I go here for all my Botox and fillers and a monthly facial. Lacey is a magician! If you're looking for an experienced and talented aesthetic injector I can't recommend her enough! read more

I started my beauty journey a few months ago with It's a Secret Med Spa and so happy I took the plunge! I've always been interested in fillers and Botox and all things beauty. I highly suggest Lacey who is a licensed RN for your fillers. Having a licensed injector is not only crucial to your health but yields the best results due to their training. She is very skilled and up to date on all the trends including lip filler techniques. I endured what she calls the "Instagram filter package": chin, cheeks, Botox and lips. I can't believe what a difference it's all made in unison! I would have to say my favorite is the chin since I had a weak one to start with and has greatly enhanced my facial profile, along with lips because hello who doesn't love a sexy pout. I started with juvederm ultra plus for my first syringe, vollure for my 2nd syringe (4 weeks later), voluma for cheeks and chin and dysport (not as stiff as Botox). My second visit I also did kybella for a better chin/jawline/neck profile. I will say that is the most painful alongside lips but Lacey can give you extra numbing cream and block which helps greatly with any pain that may arise. Everyone is different with their pain level I'm just a baby . My first visit was 7 1/2 hours so if you're wanting to book a bunch of services I'd make sure to do it on a day off or break it up. SO worth it though I promise you! I love all the services they offer it's definitely addicting. My first visit I saw Abby who's the sweetest aesthetician ever and will make you comfortable. She performed my coolsculpting on my banana rolls and lower abdomen (2 visits 4-6 weeks apart) This is not the end all be all to losing unwanted fat. Best results are yielded together with a healthy diet and exercise which helps naturally flush out the dead fat cells. I saw a difference but not as dramatic as my face fillers. I'm excited for my next "wants" which is lip flip, possible jaw filler, hydra facial and jelly mask. They constantly run specials and even offer monthly memberships. I looked for a while to find a good place. Definitely call around and go your research before letting just anyone stick a needle in you. But, again, highly recommend this place!! Thanks friends for making me pretty! ‍ read more

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I recently went here to get my routine maintenance: lips filled and dysport for the first time at this Med spa. I saw the reviews and booked my appt. Sarah was my injector. Let me tell you not only is she the sweetest person ever, she is very knowledgeable, and up to date on techniques. She also doesn't critique your face and try to sell you in services you don't need or want. She told me I had a natural split like a line in my bottom lip and if I liked it, which I did. Keeping that makes my lips look even more natural. I've had my lips done multiple times before as well as dysport. I am beyond pleased with not only the results but the customer service from not only Sarah but the front desk girls as well! I highly recommend you see Sarah, you are in more than good hands. read more

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Honestly would never step foot in here because of the nightmare experiences my friends have had. Imagine spending upwards of $200 just to have your face filled with cuts and bad reactions leaving your skin bumpy and sore, and THEN have the manager tell you that is totally normal in their work and you got what you paid for - AHHH! Terrifying and totally unacceptable. These people do not care about your skin, only your money. read more

Tanya is hands down the best injector I've ever been to! I've been getting my lips done for 7 years and been to quite a few different people. I literally did not think my lips could look as good as she has made them look. She's amazing! Very informative and super sweet as well. Every experience I've had at it's a secret med spa has been great. Highly recommend overall! :) read more

Love this place! I got lip fillers for the first time & I'm so happy I went here!! All the staff were so kind & helpful, the spa is extremely clean & beautiful inside! Lacey did my lips & I'm in love with them! I always hated how my top lip basically disappeared when I smiled & she fixed it!! Jadyn answered all my questions about facials for in the future & was extremely helpful! Definitely recommend to anyone & everyone! read more

It's a Secret Med Spa - Left is after with lip flip & right was before! - Medical Spas Near Me - Scottsdale, Arizona

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Sarah did my lip flip and I had such a good experience and have never felt so confident in my smile!! She was super sweet and professional and it was really fast!! read more

If you want to go somewhere for filler, neurotoxins, all things beauty this is the best place in arizona! I love all the injectors Lacey always takes care of me and is such an artist when it comes to her work! Tanya and Sarah are also amazing injectors. It's a secret Scottsdale has the best injectors in Scottsdale, definitely a power group of women you can trust with your beauty needs! You will walk out feeling confident and the best part is you will still look like yourself just even more beautiful! read more

Lacey is amazing! I got my lips dissolved as they were uneven and it didn't love them. Once dissolved, she did an amazing job with the lip filler to make them look exactly how I wanted. She's very knowledgeable and does great work! I HIGHLY recommend scheduling any appointments with her. read more

I got a service with carly she was amazing , she answered all my questions that i had with my skin and help me with take home products to ! I referred my coworker to her and my coworker love her too i will be coming to see carly alot more often read more

I recently had my lips done with Tanya as a first timer. Everything about the process was comfortable and straightforward. I definitely recommend her if you're looking for any injection work, she absolutely knows what she's doing. My lips are plumped and very natural looking. Will definitely be coming back. read more

Sara is the best at giving you beautiful non ducky lips! she fixed my lips that another injector messed up and if you're looking to have great lips that don't look fake and lumpy then Sara is your girl . best injector I have seen in Arizona . forever will see her to keep my beautiful lip shape read more

Tanya was awesome! Love the spa and the whole Experience. Tanya led me the right way to make my lips look perfect and still continues to check in! Will be going back ! read more

I will never go anywhere else again. Once I started going to Tanya, I could never go anywhere again. She was able to tell me what I needed and made my face look amazing. I've tried Dysport/Botox all over the valley and I mean it when I say she's the best! I didn't even realize my Dysport was bad until I went there and she did it and the differences were night and day. I can never go back to the old injectors!! I do not have my lips filled but numerous of my friends have gotten them done by her and they are the absolute best! Plus, It's a Secret is always running some sort of special! Worth your money. Do not go anywhere else! read more

I love It's a Secret! The staff is so friendly and so accommodating when it comes to COVID concerns, while taking your temp and answering a survey before entering. I got microneedling done with Jadyn and she was so friendly, answered all of my questions and concerns, and walked me through the entire process. I have gone back twice now (doing their monthly membership service) and am excited to try other treatments too! read more

Abby is fantastic!! She is so thorough and answers all of my questions without a problem. I highly recommend It's a Secret Med Spa in general, and laser hair removal with Abby. read more

My mom and I both saw Lacey. She did great work and took the time to provide education for our treatments. This was both of our first times going to a Medspa and we appreciate how knowledgeable and patient she was with us. She made sure to breakdown prices, set realistic expectations and provided information on aftercare. Based on our experience, I would return and recommend others to Lacey. read more

Wow. I'm so happy I found Lacey Wilson, @laceylee__rn on Instagram. I went in for Botox/dysport on forehead and glabela. First of all, the way she injects, I couldn't even feel the needle pokes compared to other injectors I've experienced. She recommended adding on masseter dysport because of my headaches as well as the added beauty enhancements. It has helped my headaches considerably and I'm already seeing the face slimming effects. She is quick and steady so you're not anticipating the next poke. You can tell she is very meticulous and treats her work like art. She customizes exactly what she thinks you would benefit from without over selling on unnecessary treatments or products, I never felt pressured, just provided with all the options from a clearly experienced injector. You know you can trust an injector that doesn't over do their own Botox and fillers. She practices what she preaches. Seriously so happy. read more