picked up new battery and they answered the phone which i love when smoke shops do clean place good…read morecustomer service good lighting

The older man working there was rude. Prices were outrageous for vapes. I just googled and found…read moreanother store that was cheaper.

This business doesn't know that it is illegal to mark a different price on products than they…read morecharge. They say that a pack of 24/7 cigarettes is $4.99 a pack on their display signage as well as on the display in the store, but then they say they charge $5.50 a pack. They don't have a sign on their blunt wraps, so that the individual behind the counter gets to decide how much to charge you on the fly. They can't decide whether their debit fee is 50 cents or 75 cents. Do yourself a favor and go to the Liquor Wheel, where stuff is priced accurately and you don't feel like you're the victim of some cheap scam every time you shop there.

This shitty smoke shop has sold me multiple fake vapes. The vapes I bought claimed to be 5-6k puffs…read moreyet they burned after only a week of 100-150 puffs a day. Do not buy vapes from here. I was rudely denied a refund/exchange. Shady ass business. Imagine selling fake vapes in 2023.

The first time in this shop, came in with my girlfriend, she knows of a lot of cool places. This is…read moreone of them. I was back recently, The pricing was still as good as it was ever was. I'm definitely going back.

What a smoke shop should be like! Walked in, was greeted nicely by DeAaron and helped properly…read more Another employee, Trey also chimed in about some suggestions and both dudes were easy-going and friendly. The store has a good selection of all sorts of smoking needs, is organized/neat and smells good too. Their prices are solid and competitive. Bottom line, these fellas made for a smooth transaction.

Customer Service is awful! Ive shooed there a few times for the first couple of times was decent…read moreand then it went down the drain the constantly have new people working in there and some quite disrespectful while their credit card machine is a 50-50 working their inventory is OK but Customer Service is absolutely awful. Zero star.!

This is the only place in the Valley I trust as my one stop shop when I need to buy a new vape,…read morepick up pods or buy juice as the staff is always top notch, knowledgeable and friendly and the selection of fine juice as well as sale options is unbeatable! I've been a loyal customer since I first switched to vaping back in 2018 and regardless if I'm in Tempe or if I have to wait to fly back Ohio or Vegas I always make sure to stock up at HQ before and after traveling as no place I've seen in Arizona, Ohio, Nevada, California or South Carolina has been able to hold a candle to the service, selection and knowledge I've come to rely on as an HQ customer!

Horrible customer service. Spent $400 on a puffco peak, get home and it's bricked an hour later and…read morethey tell me to contact puffco. DO NOT buy anything expensive from this place.

For Sports Cards: Service: 5/5…read moreSelection:3/5 Value:5/5 Not a true card shop but the experience was great. Cooper was awesome and very helpful. Pricing was excellent.

I purchased a e-juice and 20 minutes after when I try to use it I noticed it's expired. Sells…read morechecked all this e-juice brand and all were expired, but he refused to refund and was trying to educate me that e-juice don't get expired. Why than it has EXP date? He made many excuses that my boss is busy I can't do anything etc. don't waste your money here.

If you like your money then don't go here. They over price everything like CRAZY!!! I bought…read moresomething that is normally $14-16 everywhere else and it was $22! I even paid cash! Crazy

This smoke shop always got the wraps I'm looking for NEVER lacking! Best customer service in the…read morecity too! Shout out Ace in there too