Brought my son's Maxis Rodeo Tokin in for repair of a broken headlight. The gentleman there fixed…read moreit quickly and it looks brand new. Could not recommend them more!

From the owner: We are Colorado top rated Buy, Sell, and Trade Remote Control Hobby Shop. We offer price that will…read moreget any one into this fun hobby. We are a RedCat dealer. We carry Used cars, models, gundams, hotwheels, and collectibles. Come down and see what kind of fun we can get you into.

Wow, what a great shop! The first time I went in I had about three hours of questions and the owner…read moreanswered all of them! I did not buy anything the first two times in the shop, but the owner Ikaika was awesome! He never tried to sell me, he just gave me information and let me choose what I wanted. They have a 90 day layaway program, they offer electronics help and I took advantage of the waterproofing service. The work they do is second to none!!! Please support this great local shop. Without guys like Ikaika and shops like The Crawl Space we would not have a place to crawl or the awesome events that The Crawl Space puts together. -A very happy repeat customer.

I found this local gem by accident and I'm glad I did! When I went in the owners were very…read morewelcoming and knowledgeable about Rock Crawlers! I was impressed on how they answered all of my questions and were very honest with suggestions. This was the first in a long time where I was never pressured to buy anything. Both owners told me to just take it home and get a feel of driving one. This is one of many reasons why I support Mom and Pop shops! They have excellent customers skills and also have a sense of humor! I would highly recommend them for anyone who is getting into the RC world! If it shows how much they are worth it, I drive 35 miles to them, even though I have other shops! Trust me they are worth it!

Creative Crafts Group is the publisher of Creating Keepsakes magazine, a leader in the scrapbooking…read moreindustry. Personally I find this magazine the most resourceful for scrapbooking materials and ideas from brand name crafters as Anna Griffin, Martha Sewart, Joy Macdonell for EK Success, Ltd., etc. What each crafter does with the materials in conjuction with imagination creates a work of art!

Got an email with a free shipping coupon. Ordered 2 things that are nice to have, but only ordered…read morefor free shipping. Upon receipt was charged an extra $6 for "expedited shipping" that I did not request. Tried to dispute it, but waited too long with my busy life. No more business from me.

Atomic Games West is a brand new game store that just opened up here in Golden. The space is on…read morethe smallish side, but there's plenty of room for both products and games. They carry a selection of most wargaming brands (40K/Fantasy, Warmachine, Malifaux, Infinity), including some used figures, some board games, and Magic: the Gathering. They also sell used video games for all sorts of systems, including original Nintendo up through the PS2, as well as controllers and peripherals. The owner, Wes, is helpful and friendly, and is willing to order models or games he doesn't currently have in stock, including Forge World stuff. They currently have two game tables with space for more that are being built, with a decent amount of terrain. The store has gaming most nights, and will be a host for FNM. If you're in the neighborhood, Atomic Games is definitely a gaming store to check out!

My girlfriend and I stopped in later in the evening for a very small purchase, just a pack of card…read moresleeves, and unfortunately, the experience was unpleasant enough that neither of us has much interest in returning. We completely understand that we came in later in the day. However, the store still had approximately an hour and a half before closing, so I don't think it's unreasonable to expect basic customer service during posted business hours. The first thing we noticed upon entering was the smell. There was an extremely strong combination of body odor, what smelled like marijuana, and incense throughout the store. It was overwhelming enough that it made the space uncomfortable to browse, which is disappointing because the store appears to have a decent selection. I also noticed that concerns about the store's odor and or customer service have apparently been addressed elsewhere by referencing an individual being on the autism spectrum. To be clear, I have no issue whatsoever with employees or customers being neurodivergent, nor would I expect anyone to be excluded or treated differently because of a disability. However, that does not make concerns about the cleanliness, odor and professionalism of a public-facing business invalid. Maintaining a reasonably clean and comfortable environment is a basic business standard, regardless of the disabilities or personal circumstances of anyone inside. Using someone's autism as an explanation for why customers should simply accept an unpleasant environment is neither a fair response to the customer nor, frankly, particularly respectful to autistic people. The heavy use of incense also does nothing to improve the situation. If the intention is to mask the underlying odor, it unfortunately has the opposite effect. It simply adds another strong smell on top of an already unpleasant one. Given that multiple customers have apparently raised concerns about the store's odor, it is difficult to understand why the response seems to be dismissal rather than addressing the environment itself. Incense is not a substitute for ventilation, cleanliness, or reasonable standards for a customer-facing space. At a certain point, repeated complaints about the same issue stop being isolated personal preferences and become feedback worth taking seriously. Customers should not be mocked or dismissed for pointing out a problem that management appears unwilling to meaningfully address. What really made the experience unwelcoming, though, was the interaction, or lack thereof, with the employee behind the counter. He was playing World of Warcraft when we entered and seemed visibly put out when he had to stop playing long enough to ring up our card sleeves. I even attempted to make casual small talk with him during the transaction, and we were outright ignored. Not given a short answer, not met with someone who simply wasn't particularly talkative, ignored. We weren't asking him to search through inventory, answer complicated questions, or provide extensive assistance. We were making a simple purchase and attempting to be friendly. Somehow, even that felt like an inconvenience. I understand that hobby shops often have a more relaxed atmosphere, and that's part of their appeal. There is, however, a considerable difference between a relaxed environment and one where customers feel as though their presence is interrupting an employee's personal time. Between the overwhelming smell and the remarkably unwelcoming customer service, we left with the impression that our business simply wasn't wanted. That's perfectly fine, we'll make sure not to inconvenience them with it Edit: You'd be lucky to have 20 people in your store. If your regular clientele enjoying themselves requires everyone else to tolerate overwhelming body odor and nonexistent customer service, perhaps you should host private game nights instead of running a public business. Calling a paying customer a narcissist for expecting basic courtesy only proves the original review correct. Good day.

i stopped by this toy store recently to see if they were honest and fair with their pricing. after…read moremeeting the owner james, he gave me a lowball offer on my vintage toys! he even tried to get me to trade toys for mechanic work?! i realized right away that he was a crook, and was out to rip people off at every opportunity! this is the worst customer service i've ever dealt with! stay away from "mad rad" toy store!!!

You cannot go wrong with Mile High Astronomy for friendly service, excellent product knowledge,…read moreproduct inventory and tech support. Jon, who is in charge of used equipment along with his general sales role, gets a special shout out from me for his assistance in helping me settle in on a purchase of a used Vespera 2 smart telescope. I had it shipped to me for convenience and Jon was true to his word about how clean and well packaged the telescope would be upon arrival, including the stout case that keeps the telescope well protected when not in use. Of course, Jon could not test the scope in the field for functionality, but he did know the original owner and vouched for the owner's good care of the instrument. Last night, we got lucky with the clouds here in Castle Rock and had a splendid view of the lunar eclipse. I took the telescope out and found it to be very easy to use, allowing me to acquire some nice photos of the eclipse. Even though I chose to save the images in jpg form as opposed to raw files, post processing worked well in generating final pics. Based on this experience, I fully expect the telescope to work quite well on deep sky imaging!

Still a great space. We went back again today to upgrade my husband's astrophotography gear and had…read moresome expert advice again on how to upgrade to a full telescope rig and revert his digital SLR with long lenses back to landscape use. It took some time to look at and consider all the stats pros and cons of various brands and prices. When we finally had the list of components finalized, it turned out that one piece was out of stock and would be available next week. We placed and paid for the order and they will call when it arrived. Not only is this the busy holiday season with lots of competition among customers for a limited number of available stock items, we had not been ready to commit until now and supplies of technical gear has been stifled by "outside" issues. It's a great store and I doubt you can find this sort of equipment expertise in person any where else in the area.

came in today searching for a Ben10 #1 and they had it but to my surprise they were up charging it…read moreto $15! Triple of the printed issue price. When I asked why I was fed some lie about EU shipping costs. Lost a LOYAL customer today. If I could give it negative stars I would.

awesome place to buy comic books they shipped quickly and came in excellent conditionread more

The service at this location made my holiday season. I had called several other locations in…read moreDenver metro about the highly sought after Gingerbread ATAT. As luck would have it I hit the right day and they had gotten a truck in that morning with a few. I was ready to be told a number of things but to my surprise Matthew advised me that he could hold on for me till close of business. I was so excited to have found it and the willingness to delight a customer was their first priority espically since it was an hour drive away 1 way to get to it. The entire staff from the moment I walked into the store was great and seemed genuinely glad they were able help me give a young man a Christmas wish. I will admit I didn't look around much as I was on an elf mission. I will definitely recommend this location based on this interaction from start to finish.

My son and I stopped into this Lego store while traveling through the area. We found a wide range…read moreof Lego sets for all ages: several new sets to look at, cool seasonal items, and some old favorites. The Lego building station was fun and we were greeted by several friendly staff members. Rebecca in particular made sure that this experience was special for us. She was interested in my son's building projects and offered him some fun freebies to take home. Getting our Lego passport stamped was fun, too. We'll be sure to stop back again!