Great Medical Office. Everyone is professional, helpful and knowledgeable. Dr. Cas9tello is…read moreamazing. Very thorough. I couldn't have chosen a better office for my medical needs.

From the owner: Primary care physician for adult patients 18 years or older.read more

If you are looking for a Dr. to blow smoke up your ass, this is not the place for you. If you are…read morelooking for a Dr. that is going to tell you the hard facts and the honest truth, while giving you options that make sense, this is the best place in Hernando County to do just that. Staff is very caring and hard working, the facility is super clean and organized. They are VERY busy, ( Don't go to a Dr. that isn't) so expect to be patient, as Dr. Kroll will stay with you until he is satisfied that you understand the instructions and the protocol he suggests for you. Each patient gets his undivided attention, this is not a numbers game to him. I couldn't be more satisfied with my health care here.

April 16 visited AFC. Was greeted by Melissa at front desk with a smile and ready to help with…read morewhatever is needed. Tiffany, nurse practitioner & Katie, medical assistant were kind and caring , the kind of care you really appreciate especially when you are experiencing pain. Sam, the xray technician was great, answered all my questions and explained everything. I was well taken care of for sure. I went back for a self imposed follow-up to make sure there was nothing else to be done and to be checked out and that was on Wed, April 22. Another Melissa who is a care giver whom I have dealt with in the past reviewed everything, answered my questions with no rushing. There is a fantastic group of people at this Spring Hill AFC and i feel comfortable in knowing they really do care! Bless you all!

When I walked in there wasn't anyone there in the waiting room. The clinic looked clean and has a…read moregood environment. You have to scan a QR code to complete check in paperwork which was fast to do. The most we waited was 10 mins before being seen. This urgent care does do RSV testing for kids. The nurse was super friendly and knew how to talk to my niece and made her feel comfortable and not scared. She even took us in the room where there was a TV and put Bluey on for her. When they did the testing for RSV. She swapped very gently and even did a really good method for her to not feel the swab going in deep into her nose. The doctor was amazing and knew all the right words to say. Overall my experience here was great and I would come back here for any urgent care visits.

Dr Anthony is excellent in diagnosis and kindness. He listens and demonstrates such care and…read morekindness. He's the best.

staff lacks compassion and caring. Doctor A Dedea is good but that doesn't carry over to the…read morestaff. They are rigid and and unsympathetic And lack understanding of individual circumstances.

Shameful group of doctors! I was assigned this doctors office, Dr. Peterson's office at immediate…read morecare, and I had a detached retina and attempted to get an appointment for a referral which is required by my insurance with a very dangerous situation. Their office told me they cannot get me in for nine months!! That's right nine months. The receptionist was absolutely rude And gave zero advice and frankly I believe it's because my insurance company is Humana and they probably don't pay as well as some of the other insurance companies. This group should be ashamed of themselves as my eyesight is extremely important to me, and this group refused to get me in or even do a Teladoc appointment to give me a referral to a retinal specialist, shame on them!!! Selfish, greedy and unresponsive, and I have reported them to Humana!

Dr Laura Shea was interested, caring, & thorough! Attended to needs of meds and lab work. Better…read morethan two Pryor MDs. The office was clean & sterile. The staff was courteous

Dr. Jacobs is the best! The staff is amazing Nicole and Moe are the staff I generally see, wait…read moretime can be a little long but Dr. Jacobs will sit and talk with you for a good amount of time. So Id personally rather wait and have someone listen and attempt to help me than rush through appointments stay on time. I've been with him for a year and a half at least and he's always made us a team in our care. He's taken our suggestions listened to our concerns and had us help with our plan of care.

From the owner: Family Practiceread more

Update: June 27, 2019…read more I find the doctors here to be very personable and down-to-earth. Most of us don't relish doctor's visits so it's nice to go somewhere where they know me and can make proper referrals to all the right specialists.

I went to a wellness visit as a first visit. Both Dr?s were not accepting new patients so I agreed…read moreto meet with the PA. This was last year sometime. I called both my insurance and their office in advance and was told by both that a wellness visit was covered. I GAVE MY INSURANCE info over the phone for them to check this.The only advice I received was to stop taking my anti anxiety meds. (Keep in mind I?m diagnosed MDD with anxiety since the early 90?s). She took no blood for diagnoses. Did nothing regarding physical issues only the mental health ones which she is woefully unqualified to do. Since then I have learned they billed my insurance for over 500.00 and they keep bothering me for money. They call, they email and they text. I have repeatedly asked them to stop to no avail on every form of communication. I feel like I am being held hostage by their aggressive tactics. If I had even gotten a blood test it would be different. BEWARE!

Dr. Lauren is an incredible doctor that I had for over 6 years. As the practice changed and grew…read moreinto what it is today, I don't recognize the patient care being as good. Changes happen but when all of a sudden, you are no longer able to see the dr you were dealing with and staff are treating patients poorly you question why it is allowed. You are not able to schedule an appt with the dr even if she requested you to follow up with her personally. staff tells you rudely " things have changed and notice was given". I was blindsided with no prior warning, walked from exam room to the desk to make that appt something must have changed. The dr specifically telling me to see her for the next visit changing to no one sees her except for one visit a year. I understand the growth and need for additional drs to see all of the patients in timely manner but it was not handled in a good way. Lack of communication has created a barrier. I don't appreciate the hour or more wait time and the staff attitudes. Now that I have been shuffled to the new dr. I am questioning if it is worth it. I think no. There are plenty of new people moving to Hernando looking for a dr. I am sure they will keep the practice going as the " old" patients lose heart and faith in it. The dr is great and highly recommended when you get to see her for the one visit a year allowed.