Been having my daughter there for 5 years they are amazing & my daughter has learned & grown so…read moremuch there.

Great people, program and support. Grateful for them in my daughter's short stint as a high school…read morecheerleader. Gained a lot of skills quickly for a beginner.

UPDATE: On Wednesday, 3/4/26, I received a phone call from Lori Ann Garcia-Alvarado, Manager for…read morethe Bandera Rd location. We went over everything that had transpired, since the previous Friday, and she apologized for her massively misinformed staff, regarding the membership agreement, and their lack of compassion. She confirmed that clients have 3 business days to cancel an agreement, and Sunday is not considered as a business day. She cancelled the membership that I erroneously signed up for. What I can say now, is 1) Lori Ann Garcia-Alvarado does in fact care about protecting people and the franchise, 2) She is well informed and compassionate, 3) Don't back down when you know you are being wronged, there are good informed people who will help you, like Lori Ann. I very much appreciate the time she took to call and email me almost immediately after she received my email, rectify the situation, and discuss the wrong doings with her staff. THEY DO NOT CARE ABOUT YOU! On Friday, 02/28/2026, I received a text from HOTWORX with the option to sign up for $1 to activate "your SPRING BODY" and replied $1, to activate my membership. On Saturday, 03/01/2026, I received another text telling me to login and sign the agreement, which I did. As soon as I went into the app, I realized that I erroneously signed up for the wrong location, which is 7010 W Loop 1604 Ste 105, San Antonio, TX 78254 Ph 210-866-9600, and is in a different city than where I live (41 miles away and a 1 hour drive). I had also cancelled a membership with that same location 3 years ago because of the move. As soon as I realized my error, on Saturday 03/01/2026, I immediately called the San Antonio Alamo Ranch location, 210-866-9600, to get help with cancelling the contract that I signed in error just moments earlier. The staff was unavailable when I called, at 3:43 p.m. CST, so I left a voice message explaining the issue, gave my phone # and name, and asked for help in cancelling that location - which I still have not received a return call from. My intention was to join the HOTWORX location near me, which is 2188 TX-46 Suite 108, New Braunfels, TX 78132 Phone 830-310-4424. The Alamo Ranch location in San Antonio has me set up on a plan to use any location, "Sweat Elite" I believe, however, that plan is currently not in by budget which is why I attempted to cancel immediately. I am the caregiver for my elderly father, a Military Veteran who lives with my husband and I, as he has prostate and liver cancer. This is not a sob-story, it is the truth. I thought I had joined my local location, to relieve stress when I am not having to take him to chemo treatments or tend to his medical needs. Now, today, I am more financially and emotionally stressed than I was before Friday. I called the Alamo Ranch location in San Antonio again today, Tuesday 03/03/2026, and while speaking with "Betsy" and the General Manager "Z", I was spoken down to and received a belittling response and absolutely no grace, care, assistance, or understanding with my error and financial concern. The response was cold and belittling "You get no grace and can pay $99 today if you want to cancel."...when I only made the error 3 days ago. I sent this same message to the Alamo Ranch franchise owner via their website and have attempted to contact corporate via email...BEGGING for grace and the assistance that I was seeking since Saturday, when I realized the error that I had made.

I'm extremely disappointed with my experience trying to cancel my HOTWORX membership…read more I initially tried to cancel over the phone but was told I had to physically come into the studio. After making the trip there, I had to wait for a manager because the employee at the front desk apparently couldn't process a cancellation. When the manager finally came out several minutes later, he was chewing food while speaking with me, which I found very unprofessional. The actual cancellation process made the requirement to come in even more frustrating because nothing was done that appeared to require my physical presence. It felt like an unnecessary obstacle to canceling a membership. What bothered me most was being charged two additional months upfront to cancel. It's only the 10th of the month, and I had already paid for this month. I understand having a cancellation policy, but charging two full additional months upfront rather than calculating the notice period from the date of cancellation felt excessive. I've been a member for approximately three years and have literally used the facility once. After paying membership fees for all that time, I expected the cancellation process to at least be simple and professional. Unfortunately, this experience left me with a very negative impression of HOTWORX and how they handle members who choose to cancel.

I'm not sure when gym safety went away but there's people in Thong sandals and regular sandals on…read moreor completely barefoot (no socks) in the gym. I get squatting or deadlifts in your socks but Kennel them dogs when not in action! No one wants your foot fungus. Diirty.

Love working out here. The gym is always clean. The equipment is always ready to use, even when…read moresomething goes down they usually have it up pretty quickly. Amber the manager is one of the nicest people I've ever met

Recently went to the open house for a full week to try out classes to help get me in the fitness…read moregroove again and after trying it I became a member instantly. Everyone I've met so far has been so welcoming and friendly. I'm new to yoga and most of the other classes they offer and each instructor has made me feel welcome even though I'm a beginner!! I never would have thought I would fall in love with yoga, especially hot yoga, but it's becoming addictive and it feels great to move my body! If you end up joining, you're able to do unlimited classes at each of their 3 locations! Highly recommended coming here!

The Union is a fantastic place for anyone who is looking to take ownership of their life and want a…read morebetter understanding how their mind and body operate. While you need to be the one who has the desire to change, the different classes and staff will help you in your journey. There is a variety of group fitness classes at different intensity levels. They have nearly a dozen different strength and yoga classes throughout the day in their 3 locations in SA. You have to try them all and see what works best for and for your schedule. However, where the Union really stands out is their Staff. They find different ways to keep you motivated and accountable. They are just a great group of human beings, that you want to work out and hang out with.

My baby has been absolutely loving the BEASTS class with Miss Bri! Miss Bri makes every class so…read moreengaging, exciting, and fun. My baby looks forward to it every week, and because of Miss Bri, she's become more confident, willing to take risks, and excited to learn new skills. We're so grateful for the positive and encouraging environment she creates!

All of the instructors are amazing but my daughter especially loves having class with Miss Paige…read more She is always complimentary and positive and we look forward to coming every week!

absolutely horrible experience with this company. We have been taking our two daughters here for…read moreover three years. They moved to another location, which is much smaller and much more crowded. There was a transition to the new location which gave makeup classes to both of our daughters. We have still yet to receive those classes. Our two daughters were part of the competition team. We paid over $900 for two uniforms, which we have still not received. My daughters are no longer in competition because of the pressure that the coaches put on the children. We gave our 30 day notice for cancellation and they have still not refunded almost $1000 that we have paid. We have reached out to the manager, Veronica with no help. We have reached out to the owners, the roaches, again no help. I am the owner of multiple local businesses. I've expressed how disappointed and unsatisfied we are. It blows my mind to think a company will take money without providing a product or service. They explained that they do not allow refunds. I will be posting photos of the team paperwork that they have a sign. You will notice not one word relating to sales being final or no refunds available. They do highlight all the important issues about receiving payment in and underlined print. I thought it was interesting that they highlighted about getting paid which is important but have nothing about refunding the client if services are not provided. i've explained I will be suing this company in small claims court since it is under $20,000. I am trying to receive. It seems they don't care. I will keep everything posted and updated as we go through the legal process. Hopefully they make this right. We are just trying to follow the process that they have outlined in their policies and procedures. even the manager, Veronica, had to take a copy of the paperwork that I brought in when I was questioning her in person. It seems they don't even know what they clients. I'm assuming an attorney would have a field day with this.

Have reached out to the owner multiple times. Have waited for a response and have not responded. We…read morehave been members of this gymnasium for over three years. We are a local company. They charged us over $600 for two uniforms for our daughters. They are no longer in competition and they have not received any uniforms. We asked for a refund and they said that they do not give refunds. Please show me on this piece of paper that we received when signing up for competition where it states all sales are final, and no refunds are given. We have not received any uniforms and have not attended at all during the month of November. Still, they have kept our Deposit for the uniform, over $600, as well as the month of November which they have charged us. We're still waiting for an answer. I talked with the manager and she is aware of all the issues. I explained that if I had not heard anything by today, I would be reaching out on Social media as well as filing a small claims court. It's sad to see a small business having to go through the growing pains and learning the legal system.

Love working out here!! Great classes and saunas make it a great work out. Highly recommend.read more

My wife and I signed up about 4 months ago. I got the full membership and added her. We went a few…read moretimes, but I really didn't enjoy the sweatbox workouts. We each also paid a fortune for the mandatory yoga pads. It's not for everyone. Then my wife went back to school, so we had less time to go. They told me they would charge a $99 fee if I canceled within 6 months. Since I was paying about $100 per month, I figured I would just pay the fee, but then I was informed that I had to pay $100 fee for each of us. What a ripoff. My advice to you is to not sign up. It's simply not worth it.

House of Rythom is great for heated yoga. Unfortunately there is never a class without some heat…read more Even Yin yoga is heated to 84. I find that very uncomfortable and many older women probably also do. Why not offer one type of yoga without the oppressive heater? It would be one reason for me to continue going there, because the classes are good . As it stands now I can't handle that, so probably will not renew.

This yoga studio is amazing ! They offer one on one classes and group classes ! They also offer…read moreprenatal classes . Some of the yoga classes are Pilates inspired so if you're looking for a class that isn't too large and still get your workout I highly recommend ! They currently have a special going on for new members ! The owners and instructors are so nice . They also have their own merch and there's a lot of parking available. If you're looking to get coffee after there a coffee shop in the same plaza ! You'll be able to do both !