Horrible experience here! I was followed and rushed while…read morelooking for T-shirts for my son. Mind you, total time in the store must have been like 6 min and I was followed every minute. Never going back. Jen, you need to back off! I understand you are watching out for your store but apart from customers being followed, this place has cameras throughout. Just watch the cameras Jen! You make your customers feel uncomfortable! The person that wants to steal from your knockoff store, is going to succeed regardless.

In all honesty I used to come here all the time growing up with my dad, never had any problems. I…read moredecided to go back this weekend to see if I can find an outfit.. let's just say the whole time I got followed around the store by the owner. I felt so uncomfortable, I left. ‍ I used to love this store, now I don't think I'm going back. Now I know why there's usually no one in there.

The fitting rooms are closed due to COVID but they are welcoming returns for everything as long as…read moreyou have your receipt! The store itself is still a bit packed & pretty messy but I think it's been like that for awhile. The visit wasn't as pleasant and COVID friendly but the workers were very nice!

I found this store while wondering around the mall. Was pleasantly surprised by the huge…read moreselections. Both mens and women's articles. I really liked the merchandise I found. Some really cute shirts. Checking out was quite easy. Very helpful staff

Taking my daughter out to go shopping to find some new pants. We don't have a forever 21 where we…read morelive so we had to drive kind of far. My daughter finally found some thing that she liked and wanted to try on. When we went to the dressing room they told us the dressing room is only open on the weekends. I just wanted to say how very inconvenience this is that I have to buy some thing first so I can try it on at home and then make another long trip back over if something doesn't fit properly. It's in the evening and there's literally nobody else in the store. I would've thought they could've made an exception for my daughter to try on one pair of pants. I will not be returning to the store again.

From the owner: Welcome to the Forever 21 Gilroy Premium Outlets store in Gilroy, CA - safe, clean and full of the…read morelatest clothing and accessories for women, men and girls. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. We want you to have fun, to express yourself, and to be... well, you! Visit Forever 21 at 8155 Arroyo Circle and find something new. Since 1984, Forever 21 has strived to have a positive impact not only within our stores and corporate family, but also upon the environment and on the hundreds of vendor manufacturing facilities throughout the world and their employees.

A great find in Gilroy. I didn't realize Gilroy had a Marc Jacob's store until…read moreI happened by. Beautiful bags at great prices . The sales associate was very helpful .

Worst customer service. Sales associates are unprofessional and unwelcoming! Stating prices prior…read moreto saying hello you can do better Marc Jacobs!