I live out of state so I ordered from a local florist close my mom's home. She received a beautiful…read morebouquet for Mother's Day and she couldn't have been happier with the lovely delivery. I will definitely order from them in the future.

I'm finally getting around to writing a review for this florist, who we used for a family member's…read morememorial service. Firstly, I'm so appreciative of the owner's kindness and flexibility. I contacted her unsure of what we wanted. She was so sweet and patient which was so appreciated given the circumstances. Everything was so smooth and easy. The flowers and displays at my family member's memorial were phenomenal and in addition, they left a floral arrangement for the widow. I'm so grateful and can't recommend this company enough.

Thank you for the beautiful flowers you do!! Every time we have ordered flowers from you they are…read morealways gorgeous and the best part they stay fresh for a long time!!! We are so thankful for you!!!

1st Class!!! After…read morebeing badly hornswoggled with Blossom Flower Delivery's Google ads that they were #1 Florist in Langley, WA, and a Top Florist for 30 years -- the explicitly promised delivery did NOT happen, and reaching customer service was a long and horrible story in itself (oh, why hadn't I come to BBB or googled reviews first!)... ... and afterwards, almost succumbing to yet another [also sponsored!] ad for Ava's Flowers being a local Langley shop (vs. Newark, Delaware, as noted in bold at the very bottom of their webpage), I then trusted blessed Yelp to help identify Langley's actual brick and mortar stores.... A Special Touch Flowers and Gifts was ranked #2 of 28, from the entire geographical region. An appropriate ranking, indeed, despite the number of reviews as only 1? (But they're ranked 4.3 stars from 12 reviews on google.) Calling too early at PDT, and hours apart, with my EST, I followed their recorded instructions to order online. While much seemed to be unwanted custom -- I later learned they stopped affiliating with either Teleflora or FTD -- I selected a pictured dish garden, chose which size, filled in what I wanted on the card, and in the Special Instructions area, explained my situation and the sad terminal diagnosis, sharing I MUST have confirmation of same day delivery availability, and to please email or call. With beloved's difficulties in either speaking and/or hearing, the living (loved) plants were my best far-away way of trying to reach out. Then, the call came, first thing, at 9 am PDT time. Wow! A real live, caring person. A real store. We discussed what would be different from what was pictured. And I received, as promised, email confirmation of delivery, when the timely delivery actually occurred. I'm confused by the A+ rating, when it says they're not BBB accredited. But I wanted to be sure to leave word at BBB (and Google and Yelp!) that you can buy from A Special Touch Flowers and Gifts with confidence! They are Special!!!

Came here for a floral workshop which they have once a month. They do close the store for the class…read moreonce it starts. Before the start they did have wine and charcuterie set up for the attendees which is a nice extra! There were two long tables set up for the attendees so everyone had their own work station. The gal teaching the class gave a lesson about greens and where they are from and what they are used for and how to assemble! They provided all the florals , the vase and supplies for the class. I am not much of a green thumb but it was fun to put together!

Such a great flower shop! I love the Plant Bar! It is so cool how well setup this shop is. The team…read morewas super helpful and let us wander to our hearts content. They have a great selection on plants and containers. If you have a green thumb, you will feel right at home here! Great service, great selection!

This nursery is a hidden gem! The staff (including greeter dogs) is very helpful. Prices are…read moreslightly more than home depot but not enough to bother me... This is a great nursery for indoor plants and hoyse plants. They also have an impressive selection of carnivorous plants like venus flytrap and putcher plants in addition to bonsai trees (both indoor and outdoor varieties).

I ordered a flower delivery and received literally some of the rudest customer service I have ever…read morereceived. We had a misunderstanding with the delivery address. Rather than call myself for clarification or the person who the delivery was for, she called to berate me. She was not interested in trying to find out where the misunderstanding was or try and get the delivery to the correct person. She told me that the person who wrongly received the delivery was bringing the flowers to HER. Then she rudely told me they would be at their store in the cooler waiting for the intended recipient to come pick them up. (You know, the person who just had a baby. Unbelievable.) Something is seriously wrong with this business owner and I will tell everyone I know who NOT to use on the island.

Ordered flowers for a birthday and they are simply gorgeous! Robin has a great online system for…read moreordering and delivering. This is her lovely lilies deluxe bouquet thank you Robin!!!

I needed to send flower to a sick friend. After a short conversation with Robin, she understood how…read moremuch my friend meant to me. She nail it. Just got off the phone with my friend, she feeling better & she owes me Robin. Great job.