This would have been our first time at this salon today but unfortunately we won't ever be going now. I went in to this salon over a month ago to schedule an appointment for my daughter's birthday. She wanted a simple asymmetrical cut and has been counting down the days with excitement until she can get her hair cut. Well, yesterday I received a call (a day before my appointment) asking if I could reschedule my appointment from 6:45 pm to 5:30 because of scheduling issues at the salon. I told her that would not be possible because I work until 5:30 and live in Spartanburg. She then asked if I could meet in the middle at 6pm. I said this would not be likely because of how far I live and the reason I scheduled that time a month ago was because I know my schedule. She insisted that I try to make 6pm because of their scheduling problems, I said I would do my best but it wasn't likely. We hung up. I then receive a text asking to confirm my new appointment time of 5:30pm. I was shocked to receive this text because I just explained to her that I definitely could not make 5:30. I call back. I told her about the text I received and said I wanted to verify my appointment time was not going to change and that I needed to keep the 6:45pm and asked her why I received that text. She was extremely rude and frustrated, as if this was my fault and said "I know ma'am but you will try to make it as close to 6pm as possible right?" I said, "I'll do my best but I want to make sure I still have the 6:45 time." She said, "if you can't make 6 let us know tomorrow but we will of course honor your original appointment time." I said "okay great thank you" and we hung up. Fast forward to today (appointment day) I call at 5:12pm while on my way home from work, out of courtesy, to let them know that I won't be able to make it by 6pm. She then asks me if I'd like to reschedule my appointment. I said, "no I'd like to still keep my appointment time at 6:45pm." She said, "you mean 6?" I said "no, my original appointment time is 6:45pm and I'll be there for that." She asked who I spoke to the day before because they apparently changed my appointment time and I clearly was not okay with that. I told her unfortunately I didn't get her name. She then said "okay, let me check with the stylist quickly". She came back from hold and said "I'm so sorry ma'am but no one will be available to be here for your appointment." I am obviously very upset now. This is my daughter's gift! I asked to speak to a manager. Of course, no manager is present. She said, "I can give you her number though, her name is Jayma" I then call Jayma. No answer. I call again, no answer. I call the salon back. Front desk says she will let Jayma know I'm calling and inform her of the issues. Wait a bit. Call Jayma again. No answer. Call again. Still, no answer. Call salon. No answer. Call again. No answer (at this point, I'm feeling ignored.) Call salon once more, as I started to right this review, the front desk finally answers, "I'm sorry, I was speaking to Jayma, she's actually the one you spoke to yesterday." WHAT?! The manager did this?? RED FLAG! So, not only did Jayma not get someone to cover a shift for my appointment, but LIED and ASSURED ME that our appointment would NOT be moved. They were unorganized and unwilling to have someone stay a little later for our appointment that might have lasted maybe 20 minutes. Jayma ended up offering us a full refund of the gift card as well as a free visit. Lol no thanks, I'll just take that refund. Get it together ivy. So unprofessional. My baby deserved to have her beautiful cut today. She's been waiting a month for this. My appointment is canceled as well! ‍ read more

Ivy Salon Eastside - Hair Salons Near Me - Greenville, South Carolina

I used Paige and there are several things I loved: 1- time to relax 2- not being pressured to talk 3- upfront pricing 4- discussion of costs of how to keep the luck up. I am sold. I love the color, the cut. The salon had a good vibe and was pleasent and some employers have aet up a discount with them! I was in and out in 2 hours and got an appt within a day by using YELP messenger. Great experience. read more

I have a terrible memory with names, so I sadly can't give the proper shout out to the stylist who handled my hair today-fingers crossed that they save the info on my account so I can get her again. I've been going elsewhere for a while but I wanted to check out what was going on at a much more convenient location. I walked in for my first appointment today and I was such a train wreck I'm sure I startled the receptionist with the bird's nest on my head. (My basic style is 'just rolled out of bed' so it takes work to get me into socially acceptable order.) My stylist discussed my hair (wild naturally frizzy and curly) to really figure out what I needed. She even took the time to consult with another stylist who has curly hair as well, and focuses on us tousled tortured souls. I showed an old picture of mine so they could get the gist of where I wanted to go since I've been growing it out for a while now. Anyone with boingy hair knows how hard it is to find stylists who take the time to figure out the mess that grows on our heads so I appreciate the care she took. Very pleased with the final product. I tend to leave hair a little damp after a cut to maximize the coil process so I played with it at home after it air dried. It really fell into place just as I'd hoped. Feels so much healthier and will be a piece of cake to style and go or to jazz it up if I ever feel the urge to slap on some makeup and look like a girl for a change! The aromatherapy head and neck massage was a nice addition. I'm a walking ball of stress so it was nice to get a little pampering. read more

I had the strangest encounter at this salon. I came in 7 minutes late and the stylist acted as if I had come in 45 minutes late. Usually I am the one waiting for them! I was told by the stylist that she had another appointment after me and wouldn't be able to do my haircut and blow dry. She said my hair was too thick and that she had another appointment after mine. When I asked her what time that appointment was she said she didn't know. We spent more time discussing her lack of time than actually trying to make it work. She kept going to the front desk to ask questions. It was bizarre. Maybe she wanted to just go home early? She had a frown on her face the entire time and made it very apparent that she didn't want to be at work. Any hairstylist I've ever worked with is bubbly, kind, and willing to work with you. I'm shocked and appalled by this stylist's behavior. What an absolutely awful experience. read more

Kate at Ivy does my hair, and she always does a fantastic job, plus she's just got a fun and kind vibe. The receptionist is always friendly and quick to provide tea or a glass of wine with a smile. They work around my schedule as much as they can, which I do appreciate. Excellent service all the way around. read more

This salon and their location downtown are really nice. I've been going here off and on for about 10 years. Rosie is excellent and I have seen Bryn and Morgan. I have never had a bad cut from here and the aveda products are amazing. I don't get color but the cuts can be pricy. But I can say I find it worth the money to pay extra and go less then go somewhere cheaper. The quality of service can't be beat. read more

I am from Chicago and was used to getting great cuts and color, however, since moving to Greenville, 2.5 years ago I have had difficult time getting a good haircut. I tried about 15 different salons. Heather has done a fantastic job cutting my hair. She listens and will do exactly what you want. She also makes recommendations and has always been right so far. She recommended a product that has brought life back to my "old" locks. If you can't get a good cut, I would try Heather at Ivy. I'm also pretty sure the color services will be good also. read more

My first professional haircut in 7 years and I love it! Michelle did a great job cutting it into shape while leaving length, keeping a feminine silhoutte too. I haven't trusted a stylist in a long time so I'm so relieved and glad that I chose this salon. A bad stylist butchered me and I havent't had success growing it out gracefully because I kept trying to shape it myself. My mom has always gone to Aveda salons, so I felt somewhat confident going in but still. The whole experience was relaxing.myou get to breathe in aromatic oils, get a head and shoulder massage before your haircut. Michelle educated me on the best type of products to use for hold but a lightweight feel, so I'll probably get those. My only regret is that I won't be able to come back, since I'm leaving town next month! read more

Bobby is awesome. And the sweet ladies who greet you are honestly SWEET!!! Love this little gem. Love.

For the price i paid I definitely expected much better service and result ! Looks like there salon have hair color shortages

I found this salon on the internet and had my first appointment today with Michelle Porterfield and am so pleased with my color and style. She is wonderful and an excellent stylist. I just found my new second home! Thank you Michelle. read more

Love this salon. Very up on the new styles. Aveda products are awesome. Your stylist will start your cut off with a oil hand massage. Then ends the cut and style with a free lip gloss apply. Go to Bri she's awesome. read more

Always a great experience. I've had my hair cut by Bree, Rosie and Kate and every time I walk out feeling beautiful. This week I had an awful experience at a different salon with a very under experienced stylist. Called Ivy salon and was able to get an appointment with Kate the next day. She turned what was the worst haircut I've ever had into my most favorite haircut. I can't say enough about Kate's professionalism and talent. I will never ever go anywhere else again. Ivy Salon is officially my go to salon! read more

Love this place! It's an Aveda salon. Always a good cut/style ! Everyone is friendly.

Very nice salon. Quality stylists. Note - they have moved and are now off of Pelham Rd.