Went in on a Sunday morning, Store wasn't too busy so I was helped relatively quickly. I had just…read morehad a bad experience at the T-Mobile in the Modesto mall and I was hoping that the McHenry location would help me better. Max did an amazing job helping me. He checked my phone for water damage and cracks but didn't find any. So after reviewing my phone and making sure that it was not damaged, he processed warranty exchange. Cost me only $5! I really appreciate his help because the people at the mall did not want to do it for me. They said that the phone was so old that it was no longer covered in the warranty. Max informed me that because I had insurance on my phone it had lifetime warranty! I really appreciate the fact that Max went out of his way to help me. He truly went above and beyond. He and his team did a great job. Thank you guys! The mall should learn a thing or two from Max and his team.

I was a T-Mobile customer since the early 1990's. I had mobile phones. But, service both online and…read morein house got so bad, as well as continuous billing issues that I left in the last year. I noticed today that they are running a special for 35 dollars for 5g internet. Since I pay Verizon 80 dollars a month ( and have absolutely no issues with billing, customer service etc), I dont need to change to get a cheaperand poor service. I called out of curiousity. Said I would try for a few weeks, and make a determination if I would change. But, of course there was a hang up. They said they could not verify me and wanted me to unlock my credit. I am not busy enough to write this review, but am busy to sit for an hour or more unlocking THREE credit bureaus. ( she could not tell me which one they check). With a +800 credit score , never missing a payment in +40 years, to not be able to verify me is an annoyance. So T-mobile despite the lower monthly I will stay with VERIZON ( because I learned also during these years you continuously give low prices at the beginning and then raise your prices ).

The owner is usually on sight. He and his staff go out of their way to help you find what your…read morelooking. They won't try to just sell you anything if the gadget isn't right for you they will be honest. If there is something you want they will try to get it. They are informative, honest and fairly priced. Not only that but they are not greedy if your maybe a few dollars short, they will give a discount to help. I keep going back because I know they are fair.

This store has the best service very friendly, great atmosphere, a LOT of tech, and a great place…read moreto sell your gadgets and tech you don't need/want for store credit which is what I go for and outside money (not in store credit) I drive from Stockton just to go here! Great place!

The customer service is exceptional, and go above and beyond to fix my phone quickly. The prices…read morewere incredibly reasonable too. I'm impressed with their professionalism and efficiency. If you're looking for top-notch phone repair with great service and swift turnaround, this is definitely the place to go!

Super helpful and honest! Didn't have the manufacturer's component I needed in stock, gave me the…read morepros and cons of the after-market component. I was wary of using an after-market component, so he actually looked up the cost of an Apple-direct repair. It will be slightly more expensive, but I won't have to wait. Much appreciated!

Super friendly and always willing to work with you! Highly recommend! Will be back for sureread more

Local business, well run. Good customer support and service…read more prices are reasonable. Broad selection of cellphones, Apple as well as Android.

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

I have come here a few times and it's been fine. My daughter and I bought new phones at AT&T. They…read moredidn't have screen protectors so we decided to go next door to buy some and have them put on our phones. The worker seemed nice and worked quickly. BUT what he was watching on the tv was inappropriate for a place of business. I did not catch the first line of the show that was on the TV but the next line (that was repeated several times) was, "I'm gonna eat your a**." Luckily the daughter that was with me is an adult, but that really doesn't matter. I am in a place of business that is not catering to strip joint clients. I am in a business that is catering to people of all ages. It was highly inappropriate to be hearing this on the TV that was accessible to everybody in the store. I will say that when I looked at the TV, everybody was fully clothed, but that is still inexcusable for the type of language that was being said on this particular TV program. I will not be back because I do not want to hear that. What you do in the privacy of your own home is your business but not in a place of business. I will be letting all of my families and friends know not to go there. I am just glad that my younger daughter was not with me. oh, and by the way, the employee apologized for what was on the TV. As if that made it OK.

Do not get ATT wireless in Riverbank, It only works part time. We have complained with being told…read moreto unplug and start again. We have done this many times since we got. It only works part time every day. The store no help. Just does not work well. ATT needs to boost power. I also have ATT internet, sometimes strong but mostly mediam must be something better this area, I am looking

The good of this store is the convenience and location. Luis is very knowledgeable and engaged in…read morethe needs of the customer. Then there is Donna. She has no customer skills or understanding of the frustration that comes with needing assistance. Although she was able to help resolve my phone issue, her responses to my questions were very short and comes off as abrasive. Her demeanor is "having no time to deal with this". She does not have a welcoming approach and for Pete's sake, wearing your sunglasses indoors on your head while you are working gives the vibe that she is on her way out to lunch. If it were a hairband I would understand. Have you seen the sun in Modesto? We haven't seen sun in days. I would not refer my friends or family to her.

NOTE: This account is dedicated to helping Kratom buyers navigate the obtuse world of smoke shops…read morein Northern California. Selection: 8.5/10. Awesome selection of powdered and capsuled dry leaf Kratom, extracts and 7-oh. While they don't display it anymore, you can find whatever you need by asking. Hours: 10/10. 24 hours is hard to beat! I've been at their drive thru overnight before and had an attendant not show up (not sure what happened) but that was only once or twice. Pricing: 9/10. As far as retail kratom prices go, these guys are super competitive, especially if you are a repeat customer. All in all, UR Smoke Shop is a great option for Kratom buyers in the Modesto area. I've received deals from them that blow away any other smoke shop in the 209. Good people.

They always to outta their way for customers! No matter if you've only been there 1 time or 100…read moretimes. After going there for a while, you tend to become more of family. Also, if they don't carry something you want. All you have to do, is ask. They will do their damnedest to get it.. All in all, if I could give more than 5 stars. This is the place I would give it to! Keep up the great work guys!

OK, so I'm visiting the area and got a replacement Phone via insurance after looking around Google…read moreand yelp reviews in Colleen, Verizon Customer Service and confirmed that this is the only company store in the Tracy Modesto Manteca area I called to ask a few questions mainly about activating my replacement phone and I got Roberto. He was professional and friendly. Do we have a pleasant informative phone call About an hour later, I had another question and called it happen to get David the store manager and found him to be very friendly and helpful and professional on that phone call as well and from my phone call with him I made an appointment the following day, which would be yesterday, Friday to get help I politely asked to have someone who is very knowledgeable and with local personality you set me up with Joe and while I'm sure no doubt they have many good people. I look forward to going in to get help with my phone activation, especially because I had an unfortunate situation in the past where some data was lost so I really value getting help in person in a competent store with someone nice and effective Upon arriving I was greeted. I signed in the store was pretty busy. I'll be at a small store.. Had a very reasonable weight until Joe came out to help me and he was just really top shelf great personality genuinely friendly and he had some insight to my needs from my appointment but he asked me what's going on and what I can say is he really cares if the opposite of transactional with Joe and he's very knowledgeable my activation of a new phone and transferring all data is a process took about an hour roughly and several times he would juggle to help another person because this is just a nature of the industry and this is OK, but he would come back and check in. Let me know where things are at and towards the end had a chance to actually talk with him while he was wrapping up my transaction. Top shelf very knowledgeable super genuinely friendly just awesome. Really cool guy will help you with your phone needs simultaneously. lol I told him all of this and I thanked him. I had hoped to put a face with the voice on the phone with David. Unfortunately he wasn't available during my time at his store. I think this is very important. The reviews are a bit polarizing. There's like one and two star reviews four and five star reviews this day and age with the retail consumer. We have to look at the negative reviews and you know maybe read between the lines how credible are they? I thought this the night before I went in and before I talked with Roberto and David on the phone respectively. While I was in the store being helped, I observed many other Verizon reps helping customers with various needs in my honest sense was there's a very strong Customer Service culture in this store in my humble opinion I have plenty of time by myself during this process, the transferring of all the data takes time, but I saw a lot of reps providing great customer service a great energy engaged with their customers and I think it's really important to share this in this review. I think there's a lot of people working really hard that are happy in this store because of the leadership from David. I chatted briefly with an employee hoping David was available but he was on a conference call but I had a rep say I thought about going to another store four months ago or this store but because of David, I came here so just wanna say thanks to the whole staff from top to bottom a great experience my phone's working great I love it. Why did I wait so long to use the insurance? Oh I thought about upgrading to the 17 Pro Max that burnt orange is really bad ass lol but I spent 100 bucks and I love my 11 Pro Max and saving money Anyways, do yourself a favor go to the store I think there's a lot of great reps here. Great culture working hard to take care of Verizon Customer's thanks Joe. You rock appreciate the Convo and your help.

Pushy salesman and a uncaring management team overpriced plans and defective phones, every time I'm…read morethere there always pushing something been with Verizon for 10'years if I want something from them I don't need a salesman lying to me about cost and plans

I brought my MacBook Pro m3 2023 in because of a mother board issue that was going to cost me up of…read more700$ at the Apple Store they were able to single out the issue and fix up my laptop for way cheaper than the Apple Store trouble shoot completely s/o to them !

Juan is absolutely amazing. A total life saver. My phone decided to just stop charging yesterday on…read moremy way out to celebrate my son's bday. I called Juan at cellular solutions and he fixed it within an hour and for half the cost of my cellular provider. I'm so grateful and will take all my cellular devices here! Juan I hope you see this and know you saved my day!!