I am not a yelper but had to come and leave a review for WRV. I had a quality issue with a large…read morepurchase that was not going away. After a couple of emails things got lost in the shuffle. I was really disappointed and decided to call the HQ in VA Beach. I was put in touch with Jen the director of their surfboard department and my experience was completely turned around. Jen was professional, listened to my plight and went above and beyond to make things right. She put me in touch with Chris the manager in the obx shop and he carried the torch to the finish line. While speaking to Jen I discovered that they try to use American made products and materials as often as possible. That they really care about their employees and have a deep bench of experienced people that have been with them for many years. WRV is a large company and after the email shuffle I was sure that I wasn't important enough for my problems to be addressed. Jen completely proved me wrong and made me feel that not only was I important as a customer but everyone that works for them and the community around our beaches and in the lineup are number one when it comes to their business. WRV has made a believer out of me when it comes to great people and a solid business model. I will be a lifelong customer after this experience.

NO MENTION OF 30 DAY RETURNS ON RECEIPT ?! Return policy…read moreneeds to be updated on their receipts & CSAs need to be trained to FULLY read receipt. I'm a VB native that has been purchasing boards and clothing since WRV located on Norfolk Ave. I now live out of the area and only make it down a few times a year and when I do, I typically purchase WRV clothing for my three children since they're known as the "Beach Kids" in our mountain community & still manage to easily spend a few hundred dollars annually between VB & OBX locations annually. I attempted to exchange (& spend more) an unworn with tag intact logo tank top that my son did not like10 weeks after purchase. Associate told me I was past 30 day return window but he will allow it. I was a bit shocked because I knew I did not see any mention of this on the receipt, but I didn't have my readers when I was in the store. I also found a recent OBX receipt that does indeed list a 30 day return policy. Website has a bit of a contradiction for period of return/exchange. Just wanna let management know so they can decide what their policy truly is and updated on the receipt, website, and train their employees.

Nice, found what I needed, helpful staff. Overall exactly what I wanted to happen. Everything was…read moreeasy to get to

A really awesome store. They could quite possible have any cool thing you've been looking for…read more The bald guy could use a lesson in customer service and sales. Kind of turned me off of putting my hard earned money to a place that isn't willing to put value in doing well for a customer. Be interested, be helpful, be excited about selling your product. I'm sure someone else would.

I stopped by on a Tuesday afternoon because they were holding a raffle for a pair of hard-to-find…read moresneakers. While in the parking lot the guy working inside was actually walking to his car and greeted me. It was only when he came back in that I realized he worked at Skate Supply, but he was super-nice nonetheless. He asked me if I was there for the raffle (he obviously made an educated guess since I've never been there before) and he took my contact info. He asked if I was interested in buying a t-shirt they were selling to promote the shoe's release and, because he was so cool about it, I said, "Yes," and pre-ordered. I think I got a second raffle entry by buying the shirt, but it looked cool, was a reasonable price and I'd be supporting a local shop. We also talked about the shoe in question (Travis Scott x Nike SB Dunk Low "Cactus Jack") and joked a bit about its release policy. It's not a big as Carnival but it has this laid back, relaxed vibe that I always remembered about skate shops. If you don't know what I'm talking about then check out the movie mid90's. It felt almost exactly like that, and the dude who helped me out was kind and friendly. JV

I came in a week or so ago to get a deck for my son that he asked for, unfortunately it was no…read morelonger available. There were two guys working and they overheard me and asked what board size etc. He put in an order for the board I was looking for we paid there and they took down my info so I can pick it up when it's ready. They said it should have been there by Tuesday but I hadn't heard anything so I FB msgd them and they got back To me said they'd contact me as soon as it comes. Well they contacted me again to apologize for not not being here on time and offered to get a different board in place of it until it arrives so my son would at least have something and we could just swap out when his actual Deck came in. Long review short I'm still waiting but the fact they took time out to msg me and ask if I wanted a replacement for the time being was awesome customer service. Can't wait to get my sons deck.

This is iconic 80s and early 90s. Think summer vacations and choosing just the right T-shirts for…read morethe rest of the year. While the vibe has changed a bit, you can still get a great t-shirt at an excellent price. This is always a favorite stop in Va Beach.

Seeing this place again after many decades was so nostalgic.I had to park the car immediately and…read morego in and get a new tee. The staff was behind the cash wrap, chatting away. I felt a bit like an imposition just by entering the store, as they were pretty disinterested in helping us. The lone lady came out after I asked about the classic prints and pretty much returned to the coffee clatch. We checked out some of the other items, but it wasnt my taste. I picked out a long sleeve classic, paid and left. Next time I'll order online.

Ended up at this store by accident but really happy I did. Anthony is so incredibly nice &…read moreknowledgeable. Store selection, layout & appearance are about as nice as you get. Good looking vintage sports stuff as well as modern day. Awesome place to go. I HIGHLY recommend it. You won't be disappointed. I'll be headed back for sure.

ordered a flag on 8-30-25 and was told I would be notified of a shipping date - emailed on 9-5 and…read moretold order would ship within a few days - emailed again on 9-13 with no response and called on 9-15 again with no response.

Employees were very helpful and so friendly! Huge selection of military uniforms and everything…read moreassociated with the military! Prices were very reasonable! Will definitely be going back! Highly recommend this company!

Excellent selection and service, I had not been able to find a former command shirt of CVN 65, and…read morethey have an excellent location to greater Norfolk.

I decided that it was finally time to drop all the baby weight. I've been slowly running on the…read moretreadmill and my feet were not having it. Though the reviews are minimal, they were pretty detailed and I decided to take the plunge. It wasn't very busy and we were immediately helped by Ethel. Very patient and kind, not pushy in the slightest and knowledgeable. She walked me through the machine that'll take notes of how you put pressure on your feet, and had me run on a treadmill to get a better idea of how my feet land when running. She explained to me what she took notice of and which shoes would be best suited for me and my goals. I tried on three pairs of shoes, and honestly, they were all comfortable. I asked about insoles and she helped me get some as well, but she didn't try to upsell me on those, which I appreciate. She did mention with a purchase of shoes, I could get $5 off a pair of socks, and I'm a sucker for socks, so they got me there haha. So far my shoes are nice. My feet don't seem to ache as bad when I run, but I still need to break them in. I have no complaints at this time, and we'll most surely be back to get my husband a new pair of shoes in the coming months.

This is a cute new running store in a great location in the strip mall area of Eden Way where Taste…read moreis located. So it's got plenty of parking and is near to tons of other shopping and food. So you can make a day of it and run your other errands too. I stopped in earlier today for packet pick-up for my Christmas Town Dash 8k at Busch Gardens in Williamsburg this weekend. Staff were friendly, offering help and assistance, they had the system to monitor your run and pronation to fit you there and had tons of other run accessories and goodies like snacks, socks, clothes and shoes. I especially loved some Brooks special edition Christmas shoes they had. Nice addition to the run spots in the area! Sooo glad packet pick up was local too and I didn't have to drive to Williamsburg for pick up. Woo!!!

This is one of my all time favorite places to shop for casual clothing in the area. I remember when…read more17th Street Surf Shop was, in fact, just a surf shop specializing in high quality surf boards with the only location on 17th Street and Atlantic at the Oceanfront when Percy Lee Jones founded it in 1970. This place has evolved from a pioneer in the early surfing movement to one of the leading surf inspired clothing and accessories shops in the region with 7 locations (5 in Virginia and 2 in North Carolina.) The staff is young, hip and knowledgeable about the products that they offer. If you are looking for great quality clothing that will stand the test of time, stop by 17th Street Surf Shop. You will be happy that you did and you can rest assured that you are supporting local business!!!

i was in this surf shop to buy cold weather hood and booties and the men and women could not be…read morenicer1 i mentioned i saw a man surf sailing in frount of my hotel and it was a joy to behold so they mentioned there boss was out there that day and that was probably him. this was years ago in like 2024 when a room had to be painted and i am allergic to paint/ laytex. as a military vet i recomed this shop for the calm and down home good customer service. there was a super nice gentalman theee who was local and he informed me the largest East cost waves were on Long Island New Yotk by/ in Montauk NY . I would say in my travels i felt very welcome and will return soon in 2025...a refreshing take on retail gret people even on off seson of April! love to them all.. Oh also purchased kiak tie down for car roof.